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New to working in a nursery and witnessed horrible treatment

264 replies

Emrald1 · 31/01/2025 21:16

Today, my colleague was in a bad mood and just wanted to do tasks like clearing drawers and not interact with the children. She was frustrated with a DC crying and said 'right, this is what we're going to do' and she forcefully grabbed her by the hand and marched her over, plonked her hard down on the floor and then chucked her doll that she had brought in from home down on the ground next to her really hard. A bit later on, she aggressively marched over to the same DC with a angry look on her face and forcefully removed her dummy from her mouth. Whilst having dinner, the same DC was trying to take food from another's plate and she again grabbed her hand away in not a nice way and shouted NO. I don't do nappies as I am lunch cover so I let her know that this DC had soiled their nappy, as she was on nappies and there was no other staff present. She gave a look of disgust to the DC and didn't say anything. I made a note of these things. I was looking for advice as I know I need to report this but this member of staff has been there a long time whereas I haven't and I have a feeling I won't be believed as I think she is seen as a very competent member of staff but this was witnessed by just me. How can I approach this please

OP posts:
Tittat50 · 31/01/2025 22:43

Emrald1 · 31/01/2025 22:39

This is what I am very worried about because same as Winter said about their nursery, this nursery is also clicky. The manager is also new to the role (was assisant manager) but recently took on the role as manager.

I don't know the procedures here but seeking advice from a third party professional sounds sensible to protect you. Someone mentioned safeguarding.

If you verbally report to manager and nothing more it could be really difficult for you. As other poster has highlighted - they deny it and you're the bad guy, children still getting scragged about. You have to cover all bases.

oakleaffy · 31/01/2025 22:42

MyOtherCarIsAPorsche · 31/01/2025 22:12

My grandson was on the cusp of beginning to talk - he had delayed speech and had not yet started to talk at nursery but would say the odd word at home. He's since been diagnosed ASD - he's five now. He was fully potty trained before the age of two and has never had accidents - not even during the night. He started nursery when he was two years, six months.

My daughter took her son to nursery as usual and he started screaming as they walked towards the door. He was screaming 'no mummy' repeatedly and sobbing so much he was retching. He threw himself on the floor. He was sweating and shaking and wouldn't allow his mum to touch him. He wet himself he was so scared. His key worker appeared concerned and was softly asking was what wrong and he had started repeating 'scared mummy'.

My daughter took him home and he began to say things like 'she shout me, she throw bag me, she bang mine head, she pull me, she potty me all day'.

He had very little language at that point, in fact it was the most we had ever heard him say at the time.

We reported what he had said but we never got to find out what had happened. This op reminds me of what my grandson was trying to describe.

He never went back.

God knows what happens to the children who cannot yet speak.

And there were no repercussions so it probably continues.

This makes me weep. Similar age to me at the time.

I remember my own time at a ghastly day nursery {See previous post}- I too used to get into an awful state of panic before being left at the nursery.

A child who is being cared for at a nursery by kindly staff won't behave this way, I'm sure.

Your Grandson thank GOODNESS was able to communicate how unhappy he was.

The 'Boss' at the nursery I went to was all smiles with the adults- but her face would harden. I can still see it, clear as day -thankfully no longer a nursery.

An auntie who took me there said ''you started to scream when you recognised where we were going''

Yet at the nice Day nursery that Dad changed to , Aunt said I went in there happily.

It's a shame kids themselves can't leave reviews.

However...they do try to communicate .

Orangetoecat · 31/01/2025 22:42

Please report this. It breaks my heart to think of that poor little girl. Be strong. Do the right thing. Trust your instinct. My work is related to whistle blowing in another industry and I promote this day in day out. It is hard, but you could be preventing something terrible happening. There is no way this behaviour is acceptable. If she can be so overt it may suggest a culture of this or acceptance. Think of what she may do if alone with a child and loses her temper.

maddening · 31/01/2025 22:42

oakleaffy · 31/01/2025 22:22

Brutes and bullies should NOT be in charge of children {Or the vulnerable, full stop}
Yes, children and the elderly are hard work, but having adequate staffing levels and kind treatment goes a long way.

CCTV ought to be mandatory in all nurseries and care homes.

Cctv both protects the children and also staff in the event of a false report imo

BoudiccasBangles · 31/01/2025 22:40

I have a friend (DS same age as DD - 3) who was a nursery manager. She gave up her role after maternity when she had her own child as she had seen too much that she considered negative while she was working. She wasn’t happy to leave her child in the care of a nursery, despite having run one. She said she never understood before she had her own child why parents were so worried about what seemed like small things to her at the time.

Emrald1 · 31/01/2025 22:39

HowdoyoureallyKnow · 31/01/2025 22:36

It's a situation where it's ops word against the other person. Investigate takes time, what if they can't investigate this and the manager says she's a brilliant staff member?

In the mean time this child is still getting bullied?

This is what I am very worried about because same as Winter said about their nursery, this nursery is also clicky. The manager is also new to the role (was assisant manager) but recently took on the role as manager.

OP posts:
HowdoyoureallyKnow · 31/01/2025 22:36

It's a situation where it's ops word against the other person. Investigate takes time, what if they can't investigate this and the manager says she's a brilliant staff member?

In the mean time this child is still getting bullied?

Finetoday · 31/01/2025 22:34

On behalf of every parent ever - please report xx

Bryonyberries · 31/01/2025 22:34

Tell the highest person you trust and get them to go with you to management. It helps to have a witness to your statement as it can't be brushed under the carpet if management do nothing. There should be whistleblowing phone numbers displayed in the nursery. If you feel the management team won't help then call the numbers for safeguarding.

YourHappyJadeEagle · 31/01/2025 22:34

SerenStarEtoile · 31/01/2025 21:36

Hi OP

There will be a Safeguarding team in the Local Authority. When you speak to the highest person in your nursery about this dreadful behaviour, I recommend starting with “I think this is a Safeguarding issue, but thought I should come to you first, rather than the Safeguarding Team”. That would let them know you are aware of where to go next if they try to hide it under the carpet. Also, you could look at the relevant Policy in your setting so you are clued up on what the next steps should be.

As someone who did report, I know it’s hard but it’s the right thing to do.

This is the perfect way to report it.
Be strong, OP, calm but determined. This child and others depend on you to keep them safe and happy.

littleluncheon · 31/01/2025 22:32

HowdoyoureallyKnow · 31/01/2025 22:21

@littleluncheon she can do it anonymously that parents child is being abused and causing the child trauma and that parent is paying handsomely for it.

Any of us would want to know.

Op can do a few things at the same time

Of course she can't do it anonymously, how do you imagine that working?? Slip a note in the child's bag?
She has to talk to the manager and potentially LADO too!

oakleaffy · 31/01/2025 22:32

Tittat50 · 31/01/2025 22:17

I totally agree. You've got great people who love kids. You've also got an environment of not brilliantly paid staff, some very young, long hours. I believe the shit that goes down sometimes would be upsetting to truly know.

I wish I could have found a better quality childcare provision if I could go back in time. Cameras all the way I agree.

Agree 100%.

SerenStarEtoile · 31/01/2025 22:31

Winter202454 · 31/01/2025 22:08

I have recently started working in a nursery and was in a preschool before.
I have noticed a few things with one of the senior members of staff, picking an 18mth old up from the floor by her hand under the child under arm (bicep) with one hand in a scoop and the other hand then goes to under arm of other armpit.
Making 18mth old children sit on the floor in the garden because they hurt someone.
And calling an 18month old a naughty girl to their face.
I dont know what to do with this information and I am not sure what my manager would say as it is very clicky

Hi Winter

Don’t know if I’m doing this right, but if this comes into the thread, just want to say - please report.

Picking up a child in the manner you describe can be very detrimental (tendon/ligament damage). Leaving a child in urine-soaked clothes is neglect and therefore, abuse.

Ideally you should make a note of when and where (date and time) and, if you can, a description describing what was happening around the event. Your Nursery will have a Policy on reporting to tell you the next steps but I have outlined what to do in 2 posts on this thread. Be brave and do it, not only because it’s right but also because you, as an employee, have a duty of care. It is hard because it can make you feel vulnerable, but it has to be done.

sunshinegirl28 · 31/01/2025 22:31

You know you need to go to your dsl for this asap. And check if they take it to lado and if not take it to lado yourself. Make sure you record everything. Make sure leaders notify Ofsted

purpleblue2 · 31/01/2025 22:29

You needed to write down the dates and times if you have cctv. If they are good management they will look back and do more about it.
you can report to lado.

HJA87 · 31/01/2025 22:29

Zippidydoodah · 31/01/2025 22:20

Omg, it’s terrible how little importance is placed on the early years.

Nurseries/preschools need way more funding. They need well paid, highly educated professionals. Early education needs to be given the same regard as that of older children. They are literally laying the foundations of the rest of their lives!

Aaagh.

Absolutely, 100% go to LADO, op. It doesn’t look like you’d get very far if you just went to management. It’s a very scary and downright dangerous person who treats a tiny, innocent child like that.

Edited

Or there should be more encouragement from the government for parents to look after their own young babies. I agree that early years are extremely important but babies don’t need formal education. Instead of giving more funding to nurseries, households with stay at home parents should be given tax credits.

Starsandall · 31/01/2025 22:27

Always report. If it’s not listened to ofsted is your next step.

GrumpyWombat · 31/01/2025 22:27

Emrald1 · 31/01/2025 21:38

Thank you for your replies everyone. It was awful to witness and I immediately comforted the DC and made her feel safe but I could see my colleague was giving me a dirty look, probably thinking in her head that I should leave her. I will of course report, just worried about it being swept under the carpet as some have said

You need to report to LADO (Local Authority Designated Officer). Contact info should be available in the nursery or Google would be able to tell you who it is and how to get in touch.

oakleaffy · 31/01/2025 22:22

HowdoyoureallyKnow · 31/01/2025 22:05

Op I don't trust organisations to investigate themselves, they don't want to proclaim they have an awful member of staff and the risk is they may push you out.
Do they have a whistle blowing policy? Are they large?
I'd be tempted to anonymously tell the parent gently (it will be a shock), ofsted and the local authority along with the nursery highest person.

Children are extremely hard work.
Us parents struggle with them and we are their biggest fans. I'm not sure why anyone thinks some badly paid underling is going to be amazing with our children and loads of others for extremely long days?

Brutes and bullies should NOT be in charge of children {Or the vulnerable, full stop}
Yes, children and the elderly are hard work, but having adequate staffing levels and kind treatment goes a long way.

CCTV ought to be mandatory in all nurseries and care homes.

HowdoyoureallyKnow · 31/01/2025 22:21

@littleluncheon she can do it anonymously that parents child is being abused and causing the child trauma and that parent is paying handsomely for it.

Any of us would want to know.

Op can do a few things at the same time

Zippidydoodah · 31/01/2025 22:20

Omg, it’s terrible how little importance is placed on the early years.

Nurseries/preschools need way more funding. They need well paid, highly educated professionals. Early education needs to be given the same regard as that of older children. They are literally laying the foundations of the rest of their lives!

Aaagh.

Absolutely, 100% go to LADO, op. It doesn’t look like you’d get very far if you just went to management. It’s a very scary and downright dangerous person who treats a tiny, innocent child like that.

littleluncheon · 31/01/2025 22:18

OP should definitely not go straight to the child's parents unless she wants to lose her job and probably not work in nurseries locally again.

She needs to follow the nursery's whistle blowing policy.

fashionqueen0123 · 31/01/2025 22:18

oakleaffy · 31/01/2025 22:10

I went to a day nursery after my mum died {aged 2 yrs 8 months} {I refer to ''mum'' on some of my other posts, but she is my adoptive mum}

The nursery I went to was awful , we were yanked about, slammed down on toddler lavatories {I fell down one -I was wearing dungarees} -
We were force fed with our mouths jammed open with spoons- rough treatment was common.

The ''boss'' was a vast mountain of a woman with flabby hams for arms- even now I recoil at that look because of the memories-

Thankfully Dad took me away and I went to a much better one run by a wonderful kind young woman ''Miss Burford''.
The children here were so much happier.

@Emrald1 Please, please report this awful woman. 🙏

Oh god that’s horrific :(

Tittat50 · 31/01/2025 22:17

maddening · 31/01/2025 22:12

It should be a legal requirement to have all areas of a nursery covered by cctv imo.

I totally agree. You've got great people who love kids. You've also got an environment of not brilliantly paid staff, some very young, long hours. I believe the shit that goes down sometimes would be upsetting to truly know.

I wish I could have found a better quality childcare provision if I could go back in time. Cameras all the way I agree.