Dealing with my late father's quite straightforward estate I have become increasingly frustrated with the attitude of the solicitor.
Nothing happens unless I chase and I have repeatedly been asked for information I have already provided, usually in labelled and annotated files handed over at our very first meeting.
The solicitor never apologises and on 3 occasions has directly contradicted me, telling me I had not told him something (when I had made a note of it during our meeting and my sister had also been present at the discussion) or that he did not believe the bank had made a specific comment which I had repeated to him verbatim.
On the above occasions I protested and was told I was wrong and he was right.
I can't get my head around someone treating a client with so little respect.
I want to complain about him and I definitely don't think he merits full payment for the little he has done. But what can I do? He responds to any query by saying I am at fault and as the payment of his bill will be deducted from my father's estate I have no control over what he gets paid.
What redress if any do I have? The inefficiency is one thing but it is the rudeness more than anything which is getting to me. It seems to matter more to prove he is never wrong than to be polite to his clients. I would never have the gall to flatly contradict two clients who both remember clearly a particular discussion by insisting it never happened.
There must be some good solicitors out there - what would you recommend I do?
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Solicitor inefficient, arrogant and rude-how do I deal?
9 replies
whatdoiknowanyway · 08/11/2011 09:18
OP posts:
babybarrister ·
08/11/2011 09:56
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