Advanced search

This topic is for users to discuss eBay, not for advertising eBay items. If you are a small business you can advertise here

Total novice here! Wtf is 'trackable proof of delivery'?

(18 Posts)
HazeltheMcWitch Sun 24-Mar-13 19:03:38

As above, I am A TOTAL Ebay novice, but I have a few things to shift.
I've read about needing to provide a 'trackable proof of delivery', but I don't actually know what that is.

NB the items I have are of low value (c.£10).

Many thanks in advance!

UniqueAndAmazing Sun 24-Mar-13 19:06:20

the cheapest is just getting a proof of postage at the counter which is basically your receipt with the address on it.
the next up is signed-for, which costs an extra pound on top od your stamp.
then there's special delivery which is guaranteeed next day and starts at £5.something

SoupDreggon Sun 24-Mar-13 19:07:56

Proof of postage is not a trackable proof of delivery.

Recorded delivery is enough I believe.

ClaireDeTamble Sun 24-Mar-13 19:09:03

Proof of postage is not trackable. If your buyer claims non-receipt you will have to refund and claim back from the post office.

Trackable is recorded or special delivery e.g a method where the buyer has to sign for the item.

UniqueAndAmazing Sun 24-Mar-13 19:11:40

I was thinking from a non-receipt ppint of view in that you can get it back if it goes mising.
signed for id the cheapest properly trsckable where the rm knows where it is.

HazeltheMcWitch Sun 24-Mar-13 19:14:54

OK, thanks.
So - next question is - is a 'trackable POD' mandated?
Is this what you all do, or does it depend on the likely selling price?

fergoose Sun 24-Mar-13 19:22:55

trackable is recorded or courier so you can prove online that the buyer has received their item

what do you mean by mandated?

HazeltheMcWitch Sun 24-Mar-13 19:26:51

thanks fergoose. Can you tell that I'm an utter, utter newbie @ Ebaying?!

By mandated, I meant: do you have to, or is it just advised? The how-to thing I read, said it like you HAVE to do trackable... ie "then you enter your tracking number...", and this gets sent through automatically to the buyer...

HazeltheMcWitch Sun 24-Mar-13 19:27:46

NB I've only ever bought very very chap stuff on ebay - Lego bits and bobs, screws and nails etc. There is no way that they;d have been tracked.

HazeltheMcWitch Sun 24-Mar-13 19:27:56

chap Cheap

fergoose Sun 24-Mar-13 19:29:34

it is part of the paypal agreement you send with a signature to prove delivery, so yes. It is your responsibility to get the item to the buyer, and if the buyer wants to claim not received and you didn't send with a signature you will lose your money.

flubba Mon 25-Mar-13 07:41:39

Is it much more expensive to post recorded delivery? At what price item do you think it is worthwhile?

ihearsounds Mon 25-Mar-13 07:55:37

I always send recorded, and add it to the p&p cost. I always mention in listing that I only send recorded for both our peace of minds. When I first started with ebay, I would just use proof of postage, which was a nightmare when customers said things didn't arrive.

Think also about if you want to send outside the UK as this costs more and you have to enter different p&p costs for this. If UK only, keep an eye on bidders, as some from overseas will try and bid still.

flubba Mon 25-Mar-13 08:06:02

Thank you.

fergoose Mon 25-Mar-13 09:41:39

try myhermes & collect plus for cheaper tracked delivery.

HazeltheMcWitch Mon 25-Mar-13 11:06:17

Thanks for all these top tips!
I'm going to have a good read of some other posts in this topic, and get stuff ready for listing! I've got some cheapy stuff that I can learn the ropes with at starting price of 99p, then when the next free listing thingamajig comes up, I will hopefully be ready to get rid of some clutter.

fergoose Mon 25-Mar-13 11:07:06

don't start at 99p unless you want to sell for that amount - wait for free listing and start your prices higher.

HazeltheMcWitch Mon 25-Mar-13 11:09:10

I've just got a couple of thing that I'd be happy to sell at 99p! - so I can get my head around how ebay works. Then list other things at free listing.

Join the discussion

Registering is free, easy, and means you can join in the discussion, watch threads, get discounts, win prizes and lots more.

Register now »

Already registered? Log in with: