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AIBU?

Neighbour complaints

17 replies

Homemum1 · 28/09/2019 09:55

We bought our first flat a year ago, and so did our downstairs neighbour. We have had problems with our downstairs neighbours since day one. They have been verbally aggressive and rude including threatening violence against someone who came to do work for us.

They have been doing building work on their flat for the whole year, the work has been going on late into the evenings (past 9pm) and late into the weekends and bank holidays (past 7pm). We have asked them a few times if they can stop doing work this late but it’s been met with denial that they are doing it (there is no other neighbour it could be as it’s one upstairs flat and downstairs flat). They use kangos and drills into they ceiling (our floor) in these late hours and we can’t watch TVs or talk on peace.

We have never had more then a couple of friends round in the evening for dinner because we are worried of the noise but we know the flat is very well insulated - can’t hear TVs or music or anything like that.

We had about 5 friends round for dinner and a chilled Friday night, music was no louder than we have the TV at night. We received a really nasty message that the noise was unbearable as it was getting late (just before 12am).

They always have friends round late and we can hear them talking outside and slamming doors but it is unreasonable for us to do the same thing but because our flat is above and you can hear more feet walking that we can’t do it (our kitchen is above their bedroom - this has always been like this)? This was the first time we had this many people round in the whole year and it was far from a party. But they are completely ruining the experience for us as it feels like they can do as they please but we have to walk on egg shells. We are much younger then them and they have made the comment before that we are kids (early 20’s) but don’t feel like we have done anything wrong? They have previously made complaints that we have breakfast too early in the morning, they can hear as walking into the kitchen.

We have friends and family who live in blocks of flats who say there are always parties and noise but it’s Normal?

Are we being unreasonable? We are at wits end and desperate to move out because of them but we love our home

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SuchAToDo · 28/09/2019 09:59

Keep a diary of everything that they are doing, every threat, every complaint incase you need to take things further and take some kind of action against them...don't interact with them at all as they will only get more riled up at you..

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Homemum1 · 11/11/2019 18:35

We’ve been keeping a diary since day one. But now we’ve decided that we are going to move but can’t afford to do so for another 6 months. Because of moving, we don’t want to now make any formal complaints that we have to declare when moving because hopefully by that point they would have finished the building work (hoping!!).

Currently sitting in my flat shaking with anxiety because he’s still doing work. Don’t know how other people can live with being so self centred.

Can’t wait to actually have a good nights sleep and not stress about living in our home.

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Homemum1 · 11/11/2019 18:37

Also can’t feel that I confide in friends and family because I’m so embarrassed by our situation. We know other people would have not let it get this far but we hate confrontation, we are Usually so chilled with life but this has definitely changed us for the worst.

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Surfskatefamily · 11/11/2019 18:43

If your moving it sounds like your doing the right thing. Try to not get too confrontational. Diary of it all just in case. And hopefully you can just make a swift exit

Have friends round when you want to and if you know your arent being unreasonable in your noise levels then ignore them.

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Homemum1 · 11/11/2019 19:01

Hopefully doing the right thing.

Now to try and sell! I’m so worried that he will start an argument with viewers on estate agents, or start making demands which will put people off. I’m stressing so much about it but DH keeps telling me not to worry about something that hasn’t happened.
Just know our neighbours so well that something will go wrong for us

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Beautiful3 · 11/11/2019 19:27

Honestly, I would sell up and move.

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mumwon · 11/11/2019 19:55

who owns the lease - what are the rules on the lease

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CottonHeadedNinyMuggins · 11/11/2019 20:01

I feel your pain my lovely. We have lived next door to the same people on one side for a good 23 years. They were a married couple and we got on well with both - always chatted, gave them things, took in parcels, helped with applications for things , gave gifts for the pets at Christmas, they helped me put up the fence in the garden (get the fence panels in the posts etc) - all very nice and neighbourly.

Sadly the husband passed away a couple of years ago and a year ago the wife moved in a new partner. This partner is awful and has ruined all neighbourly relationships not just with us but with others on the street too. He plays the living room TV or radio so loud that I can hear it as though I'm watching it in my room regularly, it can be heard over TV too. He hammers on the wall and screams along at the top of his voice to music, he shouts repeated words/nonsense every few minutes most nights and throughout the day (things like the 'da da da da' of the proclaimers song or YAAAAAAAY-OH!' like freddie mercury and other bits). He talks so loud all the time - you can hear him all over the house just shouting even though his partner is in the same room. They row a lot, he slams the doors during the night, he always revs his engine and slams his car doors whenever he gets in/out, they don't stop the dog barking, they put the dog outside in the morning around 6am and leave it barking for 30 + mins, he's an arsehole.

When we had enough (after being awake 36 hours due to a hospital visit and caring responsibilities etc) and they were playing the music SO loud at 11pm one Saturday night I went and knocked on the door and asked them to please turn it down. The wife (again, known for 23 years) appeared at the window and noncomittedly nodded and disappeared. Then he started screaming swearwords and abuse through the walls, hammering and banging all the time, playing songs with abusive lyrics and threatening all sorts.

Yet when seen in public he doesn't dare say a thing and blanks us completely. The man is a total coward and a lot is - we think - drink related going by the recycling tubs in the front garden.

We have however reported as of the end of last month and we're keeping notes and proof about it all.

It's so sad isn't it. Neighbour disputes are awful and I totally get the anxiety. We dread the weekends now as that's when it's worse. Just hearing his voice is enough to put us on edge.

Unfortunately all I can suggest - like others and you have your reasons why not - is to make complaints and be persistant and up to date with them along with a diary of problems and any proof (like recordings)

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CottonHeadedNinyMuggins · 11/11/2019 20:04

I'm watching it in my room * by that I mean upstairs and 2 rooms along. Not just next door.

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Quail15 · 11/11/2019 20:37

@CottonHeadedNinyMuggins

I thought for a moment we had the same neighbours .. except in my case it's the woman that screams sings and swears every Thursday, Friday and Saturday until 3am. my neighbour also runs and hides if she ever sees me so I'm sure it's all drink related and she is either she is embarrassed or to much of a coward to apologise.
My complaints only make a difference for a day or two then she starts. I have given up trying to confront her when she has had a drink as all I get is a load of swearing and abuse Hmm

No advice really OP but I do empathise. It is awful having noisy neighbours.

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Glenthebattleostrich · 12/11/2019 07:49

Unfortunately some people are absolute arseholes.

My neighbours regularly work over the drive, have done so much DIY I'm fairly certain they've turned their 4 bed terrace into a 6 bed detached with swimming pool! They bought their child a drum kit and put it beside the living room wall and let him play it for an hour at a time very early or at tea time. Also let the kid repeatedly beep their car horn for up to 30 minutes because he likes it.

They reported me to the council because my dog barks occasionally in the garden. The council agree I'm very careful about letting my dog out there and saw that I've been working with a behaviourist to reduce the barking. Oh and I mean for 5 minutes twice per day as she gets 4 walks per day and is a lazy sod.

I've given up being reasonable and trying to keep our noise down. Neighbour on the other side has 3 noisy boys (who are brilliant, I'm not complaining about that!) so doesn't notice us it the dog so I don't make any effort to reduce noise or show consideration. I no longer take in parcels, help in any way or do anything vaguely neighbourly.

It's hard to go from being nice and neighbourly to no fucks given but it's the best decision we've made. Everytime they whinge I counter it with a list of their annoying behaviour. I even have a little notebook!! They try to deny it or give a crap excuse but I don't accept it and point out that when they learn that consideration goes both ways I'll be sure to have a conversation with them.

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Homemum1 · 13/11/2019 22:13

I’m so sorry that the are other people in the same situation. How can there be so many people in this world with no respect for others! Really hope it all gets sorted for everyone. Knowing that we can hopefully move in the next six months is the only thing getting me through at the moment.

We just came home this evening to him comparing us walking in our kitchen in the mornings to him doing loud building work at late in the evening and the reason why he will keep doing it until we stop walking in the kitchen Hmm ... not sure how this works!

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SouthsideOwl · 22/11/2019 22:16

Hi OP

Just wanted to share my condolences. Nothing gets me riled up more than selfish inconsiderate neighbors who think the world revolves around them.

I know how heartbreaking it is to have your home which should be your sanctuary invaded by noise and ill feelings.

Focus on moving, it will all be behind you soon! We moved into our first bought house recently and omg......I could kiss our neighbors just for being nice and QUIET. it makes such a difference.

Good luck OP, you're not alone!

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Rosspoldarkssaddle · 22/11/2019 22:25

What is it with people buying attached accommodation and then moaning about living noise? Tape their noise and play it back top volume. If they moan tell them it is their noise.

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Mammatino · 22/11/2019 22:41

The best piece of advice I could give you is just move. Sell up and don't look back. It just ruins every minute of your life, people who don't understand are either lucky enough to have never had shit neighbours or are the shit neighbours. After three years of loud music, drug dealers, screaming, abandoned kids, banging, crashing, periodic drunken abuse ad nauseum I could bare it no longer. Sell up and go. The second you walk away all that stress and worry, anxiety just lifts. There is life after a shit head neighbour I promise you.

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UnderperformingSeal · 22/11/2019 22:56

Occasional party/building noise in a flat is just an occupational hazard of communal living, but that's too much OP. You have my sympathy.

Where I used to live was generally pretty good, I rarely had to knock on a door but it did happen, most notably when some bass-heavy music was shaking the very fabric of the building late into the evening from a flat upstairs. It turned out to be not the floor immediately above, but the floor above that. The young lady on the floor below me knocked on my door about 11:45pm because she was being disturbed by it three floors down.

They actually didn't do it again but I made sure I knew where their flat's main circuit breaker was in the meter cabinet, just in case they did Wink

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k1233 · 23/11/2019 03:39

Maybe take up tap dancing in the kitchen?

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