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to be angry at the dog groomer who shaved my dog's coat

(183 Posts)
bevelino Sun 02-Mar-14 09:01:48

I took my cockapoo for grooming at Pets At Home in Brentford and discussed the grooming. The groomer checked my dog all over and was happy there was no matting and we agreed how short the fur was to be cut. I was then asked to sign a form. However, when I returned 3 hours later to collect the dog I was angry to discover the groomer had shaved all my dog's hair off and disingenuously suggested she was full of matts. My dog is now barely recognisable.

Pumpkinpositive Sun 02-Mar-14 09:03:00

Is it possible the groomer discovered matting upon closer inspection?

VivaLeBeaver Sun 02-Mar-14 09:03:32

Maybe there were matts deeper down?

brokenhearted55a Sun 02-Mar-14 09:04:45

Message withdrawn at poster's request.

ShadowOfTheDay Sun 02-Mar-14 09:06:29

Would suggest you go to a proper groomer next time... pref one who has been trained as such and has their C&G.... ours will always ring if something comes up about the cut...

scarletforya Sun 02-Mar-14 09:07:01

Yanbu. If they discovered matts deeper down they should have ring you to let you know.

scarletforya Sun 02-Mar-14 09:07:34

*rung

Slapntickleothewenches Sun 02-Mar-14 09:17:56

YABU for owning a cockapoo smile

WelshMaenad Sun 02-Mar-14 09:20:46

Wtf is a cockapoo?

Methe Sun 02-Mar-14 09:22:10

Buy a brush and do it yourself?

MidniteScribbler Sun 02-Mar-14 09:22:41

YABU for using the name cockerpoo. <boak>

MothershipG Sun 02-Mar-14 09:25:22

You need to ask for Sharon Sophia, she did a great job on my Mini Schnauzer and 2 Affens. Dont just make a random appointment make sure you just use her.

Go back and ask for a proper explanation and explain how disappointed you were.

Always the best thing is to take a pic of your dog or a similar one looking how you want and leave it with them for reference. Also build up a relationship with a specific groomer so they get to know you and your dog.

BorcestshireBlue Sun 02-Mar-14 09:25:45

Midnite - it is a recognised name for a cocker spaniel - poodle cross. Not my kind of dog (we go for bigger ones), but very cute all the same.

OP - the groomer should have phoned you if there was a problem, it might be time to find somewhere new to go

MrsBennetsEldest Sun 02-Mar-14 09:26:13

Until a dog has been groomed out the groomer cannot tell what state the coat is in. I have had to shave dogs who on closer inspection did have areas of matting. Would you have preferred a longer length coat with patchy shaved areas or a uniform cut which in a few weeks will be the length you are more comfortable with?

WelshMaenad Sun 02-Mar-14 09:31:31

Oh, so a mongrel then.

MidniteScribbler Sun 02-Mar-14 09:33:27

Midnite - it is a recognised name for a cocker spaniel - poodle cross. Not my kind of dog (we go for bigger ones), but very cute all the same.

There is no recognised breed as a "cockerpoo". Cocker spaniel cross poodle is fine. Mutt is fine. Making up ridiculous names in order to charge a fortune for a cross breed dog is not fine.

Slapntickleothewenches Sun 02-Mar-14 09:34:26

grin welsh

fanjoforthemammaries7850 Sun 02-Mar-14 09:35:00

Why call OPs dog a mongrel just to put her down and make her feel crap. No need for it.

fanjoforthemammaries7850 Sun 02-Mar-14 09:36:12

You can disagree with the name but no need to pile in bitchily on OP.

fanjoforthemammaries7850 Sun 02-Mar-14 09:36:51

oP..It will grow back..I would agree with using someone recommended.

VivaLeBeaver Sun 02-Mar-14 09:37:39

People know what a cockerpoo is and using this term is perfectly reasonable as you'd have a fair idea of what the coat would be like. If OP had said mongrel the coat could be anywhere between a whippet or an afghan hound and there'd be loads of posts asking what sort of coat the dog had.

EmmaGellerGreen Sun 02-Mar-14 09:38:40

It's a dog. It's fur, it will grow back.

MidniteScribbler Sun 02-Mar-14 09:40:13

People know what a cockerpoo is and using this term is perfectly reasonable as you'd have a fair idea of what the coat would be like.

Actually you have no idea what the coat could be like. A crossbred dog could have a cocker spaniel coat (fur) or a poodle coat (hair). They have two completely different types of coat, and the management of those coats is different.

fanjoforthemammaries7850 Sun 02-Mar-14 09:42:55

Well just ask what its hair is like instead of ripping piss out of OP?

Just an idea.

fanjoforthemammaries7850 Sun 02-Mar-14 09:43:26

No I dont have a dog and have never had one btw.

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