So I take my 15 or so Christmas cards to the local post office...
I?m the only customer, I go up to the desk and greet the lady with a cheerful ?hello?. She stares at me blankly.
I have a pile with UK cards, other half are to another EU country. I hand her first pile, tell her exactly what I want - "second class, these cards have letters in, these don't [re weight]" bla di bla... She starts huffing and puffing, making a big commotion of seeing if cards fit slot etc. Just generally looking/acting pissed off.
Then I hand her part of the pile (with same sized envelopes, as I have three different sizes) to EU country, more tutting and displays of annoyance. She starts sticking stamps on in random places!
I get nervous when I notice I have missed an English card (we are now on EU cards), I bring myself to ask her, could I please have another 2nd class stamp. She rolls eyes.
At this point my son grabs one of the toys, she IMMEDIATELY announces ?Put that back if you're not purchasing it!?.
By this time, I am sweating and really dreading to ask the next question, if I could please have a strip of selloptape as two of the remaining envelopes seemed to have come undone. She bangs the sellotape down on the counter in front of me.
I notice that there is another card that should go to the UK and not to the EU country but am too intimidated to point this out...
When paying, I put the card in the wrong way (no instructions on this machine though I usually put it in the wrong way anyway ) she barks "wrong way!"
When I get home and rant at tell DH about it, he says this behaviour is outrageous (I never notice at the time, only when I step out of the situations...), I should complain to her manager.
Went back to post office today to enquire. She?s not there but colleague tells me the grumpy bitch lady in question IS the manger.
I would love to write a crafty letter but what?s the point if SHE?s the manager...
So: Should I complain? And who to?
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Rude post office staff, shall I complain?
89 replies
neverendingannoyingcold · 09/12/2011 14:31
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