[quote dreamingbohemian]@Stonehopper It was really an incredible experience, of course it was a very somber kind of job but it's so important to educate people on the Holocaust, and the museum had a very obvious impact on visitors.
I did work with the public, mostly on bringing groups of survivors and veterans to the museum. It was very difficult and emotional for them in particular.
So no, it was in no way comparable to a tacky Ripper tour. Obviously @borntohula is right that some people go to Holocaust sites for kicks, but that does not put them in the same league. The whole purpose and focus is different.
Oh and to answer an earlier point, we did actually have a cafe and it was deeply weird but a practical necessity.[/quote]
Thanks, @dreamingbohemian. I can imagine the difficult compromises involved in catering to the needs of survivors or descendants while also managing tourist expectations.
This thread made me check whether the Dachau concentration camp museum is on Tripadvisor (not just idle curiosity, as I am currently writing about tourist expectations of another historically-significant place) -- and it is, and there are, incredibly, people saying it's boring compared to Auschwitz ('no sinister feelings here!' 'average, compared to Auschwitz), that they 'didn't feel punched in the gut', 'not much to see here', complaints about the original buildings having been torn down because it would have been a more 'authentic' experience, and complaints about the existence of a cafeteria outside the gates, and the quality of the audio guide. Some of the complaints suggest people were expecting the London Dungeon in Nazi uniforms.