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A letter to marketing depts.

69 replies

Thomcat · 18/02/2004 16:27

I can see where I get it from now!!!!
my mum just sent me this draft leeter that she intends to send off to Pampers, Mini Boden and so on......

I am writing this as the grandmother of two-year old Charlotte - a social, bright and joyful child. As it happens, she is also very pretty with huge grey eyes and a delightful smile. Oh, and by the way she happens to have Down?s syndrome.
The advertising used by your company, both through the media and T.V, is obviously child-orientated because of your particular product. Yet I have never seen a child with ?special needs? portrayed in your advertising. No sign of a child with glasses, a child wearing a hearing-aid ? or a child with Down?s syndrome.
Could this be because your marketing department perceive that only children without special needs are ?perfect?. Do you think, maybe, that the public might be shocked at seeing a beautiful baby or child with Down?s syndrome facial features in their magazines or on their TV screens?
To press my point, I?m attaching a picture of our Lottie, not because I, or her parents, are angling for her to be ?chosen? as a child model. No, my motive for writing is to promote children with special needs ? to point out to the advertising departments that there are many gorgeous kids out there ? yes, they may wear glasses, they may have a limp, they may wear a hearing aid. But so what? My tiny mission, if you like, is to draw to the attention of you manufacturers that there is discrimination lurking out there ? there?s unfairness being shown to thousands of little ones such as Lottie.
This was a subject I would never have thought about until she touched our lives.
And now she has, I feel a strong need to ensure she, and others like her, get a fair deal.
Come on advertising and marketing departments ? show me I?m wrong and I?m just being cynical. I?d love to hear your views.

OP posts:
Thomcat · 11/03/2004 09:59

Had a lovely letter back from Cow 'n' Gate yesterday. Exactly the sort of letter we hoped for. Thought I had it with me but alas no or i could quote from it.

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Rebi · 11/03/2004 10:38

I can see where you get your wonderful attitude from! Only came across this today and am totally impressed. As others have said GO THOMCAT'S MUM!!

Rebi · 11/03/2004 10:55

p.s. Another thought - what about posting all the addresses onto Mumsnet and get anyone who wants to start bombarding these companies with letters? I for one would have no problem with typing a few letters up and sending them off. If they got enough mail, from all different parts of the country (how would they know we all 'know' each other). They might start to think it is a trend?

Anyway just a thought....?

Thomcat · 11/03/2004 17:35

Yeah sure Rebi, will ask her later.

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toddlerbob · 02/04/2004 05:50

McDonalds New Zealand have an advert on for their new "healthy" food at the moment and one of the kids has a lazy eye and wears glasses. All the other kids look like actual children, rather than "models". I don't know if it's an overseas ad, but it may be a local one and they just used all the children of the agency staff, which is why they look real. Do you think I should write to them and tell them I think it's great?

MeanBean · 02/04/2004 09:48

Definitely. Individual letters from people who have noticed are worth stacks of focus groups!

Fio2 · 02/04/2004 09:57

yes toddlerbob!

toddlerbob · 02/04/2004 10:59

Okay I emailed McDonalds and their advertising agency and told them it was great. I know a letter would have been better, but I also know I wouldn't have got around to it. I am sure congratulation emails do get to the right place. I emailed the CEO of the ad agency direct, so as long as he has a nice assistant he should see that. Hopefully I will see some more companies with "real" kids in from the same agency.

SoupDragon · 06/05/2004 16:59

I was looking through the Letterbox catalogue today and came across the Nursery Swing Seat. To my untrained eye, it looks like the little boy enjoying the swing seat has Downs.

Thomcat · 06/05/2004 17:21

Not sure that he has DS but he is wearing glasses which is one of the things my mum mentions in her letter. It wasn't just using children with SN, but chilkdren with hearing aids and glasses too that she thought we should see more of in these catalouges etc

Thanks for pointing it out and I'll show my ma.

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SoupDragon · 06/05/2004 17:28

I must say I wasn't 100% sure he had DS but it was the first thing that sprang to mind. I was certain he was wearing glasses though which is unusual enough to warrent comment! I think he's the only one in the whole catalogue. It may be a manufacturer's picture rather than Letterbox commissioning it since I've definitely seen one of the boys on another swing in that exact pose in an ad elsewhere.

tamum · 06/05/2004 17:37

There's the same picture on the TP toys website, so I think they are probably responsible. I would have said that he had DS looking at his eyes, but I'm not an expert. Has your mum had much response, Thomcat?

Thomcat · 06/05/2004 17:42

I think she sent out one bunch of letters and had a response from most, not sure how many more letters she's sent. I'll speak to her when I point out the little boy wearing glasses to her.

OP posts:
tamum · 06/05/2004 17:45

I guess a response is something, but doing something would be an improvement. The wee lad on the swing is lovely, anyway

lou33 · 06/05/2004 17:46

Gorgeous little pudding .

Thomcat · 06/05/2004 17:50

He is a real sweetie isn't he.

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lou33 · 06/05/2004 17:58

Very yummy . How is your yummy one btw?

Thomcat · 06/05/2004 18:02

Who me - she is bloody DIVINE and won't stop kissing me, I couldn't be happier!!!!!!!
How about my white haired angels????

OP posts:
lou33 · 06/05/2004 18:04

Growing little horns .

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