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See all MNHQ comments on this thread

The MN Mail Column - what we think, and what we plan to do next...

1001 replies

JustineMumsnet · 16/08/2009 00:00

Evening all - sorry for general absence today - niece's birthday do, packing for hol etc, etc.

So, thank you to everyone for your input on this particular issue. It's been a thought-provoking debate and clearly strong views prevail about exactly how much of a enhanced security risk publication of this column means to Mumsnetters.

We tend in broad terms to come down on the side of the risk being pretty much as it ever was fence but we also buy the argument that there is certainly an increased risk of identification/embarrassment or worse for the OP of a chosen thread - particularly if it of a very personal nature.

We would say as we always have that you should always bear in mind this is a public forum, searchable by Google, legally quotable by all and linkable to by all and sundry.

Clearly having an open forum brings with it risks but it also brings with it great benefits we've always felt. Openness means volume of users and volume of users means Mumsnet in its many guises is available to anyone who needs advice 24-7. It also means fresh faces, differing points of view and debate, and the wisdom that comes from a very big crowd - wrong or dangerous advice doesn't tend to last very long on MN.

Whether the risks outweigh the rewards for each individual only they can decide. Clearly there are basic things you can and should do to protect yourself (ie not reveal basic contact info, namechange to reveal personal stuff etc etc). And bear in mind we are always happy to delete injudicious posts - just report them if you're worried about having revealed too much.

Putting the general risk stuff to one side however, we recognise that many folk (understandably) have qualms not just about being quoted in general but being quoted by the Daily Mail in particular.

If I could just reiterate that this column was not our idea and neither did we know anything about it until it appeared. Neither the journalist involved nor anyone from the DM contacted us about running it beforehand. (And if those of you who are convinced we're lying to you about that keep on impugning our good name, there's nowt for it, we're going to have to sue you for libel ).

In fact the first contact we had was this week (only after the column was brought to our attention by a Mumsnet thread about it) when I wrote to the author of the item in question - whose name we recognised as a Mumsnetter - to ask whether the Mail were planning on this being a regular thing.

At that point we, wrongly we now think having had a chat with a lawyer, didn't believe that we had any redress anyway (see endless posts about the journalistic defense of fair use) but we were, privately, a little surprised that they'd not consulted us.

Whilst we shared/share some of your misgivings about the idea of a MN-DM collaboration, I was, for sure heartened by the fact that the item was being written by a Mumsnetter who, though I don't know her personally, always seemed to be well respected by lots of Mumsnetters. I am quite sure after a couple of email exchanges with Leah Hardy, that she has/had no wish to sensationalise events on Mumsnet and that she would endeavour to protect people's identities. I'm also sure that she didn't feel she was compromising anyone's identity more than they'd already been compromised by posting on a public forum. We do think some of the comments about her have been overly harsh. After all many on here do that she's done nowt wrong in lifting quotes save perhaps for not consulting with us at HQ. That may be because she wouldn't think we could possibly object to her giving Mumsnet weekly publicity - as I've said before most websites/PRs would be in a frenzy of excitement about the Daily Mail doing a weekly column about them. But I don't know that's why, I'm just speculating. She could equally have meant to and forgotten or the dog could have eaten her email. It would be better if she'd come on to talk for herself than me blathering on - maybe she will at some point.

Whatever, we don't think that her actions deserve the general vilification/ outings/ witchunt she's received - bet there are a fair few MN journalists who would love a crack the same gig - maybe for a different publication, but still.

Anyhoo that's all history - sorry for banging on but wanted to be clear - the real question now is what next?

Well... we tend to agree with the view that it's this is not an ideal collaboration for Mumsnet - particularly as we have no editorial control over what gets chosen/ printed etc. So we plan to contact the daily mail on Monday and let them know have we feel about it. We promise to keep you posted about their response.

That's it really. Tanks again to all for your input - please don't interpret any future periods of silence as us hiding under the bed, swigging from the bottle and hoping things go away. It's much more likely to be because I'm going off on hols tomorrow and we're thin on the ground and the DM may not respond straight way but I'll aim to make some calls as soon as I'm on board ship!

ps a few more answers to some direct questions...

Someone asked about stats in response to the DM column. Our stats for thursday don't seem to show any marked influx of new people either in page impressions or new registrations

MaggieBeauLeo asked about a facility to allow members to delete their own posts - we don't think it works for a board like ours tbh - if you're catching up with a thread and the post that someone's agreeing with/taken issue with has been deleted it essentially makes a nonsense of the boards...

Someone else asked about making search for nicknames available only to those who'd paid a CAT. It's certainly a thought but we'd hate to make MN function less well for the majority unless it was for something really wanted by folk - we would welcome further thoughts.

As said we are working on private boards for particular subject groups - which would not be easily mineable for quotes or indexable by Google - they should be here in a couple of months at the latest. We'll keep you posted about their ETA and how they'll work.

OP posts:
daftpunk · 17/08/2009 15:11

agree that "post by anon" is crazy...either delete after certain time or keep them as they are.

morningpaper · 17/08/2009 15:12

But it might not be advice given, it might be the OP

It would make NO sense at all

elliott · 17/08/2009 15:14

mornignpaper, I can name at least four mnetters to whom that very thing has happened. Two of them left, one had all previous posts deleted and the other two still post. And for all those known about, I would imagine there are a lot more 'smaller' instances when we don't.
Anonymising usernames stops people linking disparate pieces of information together and working out who a person is. Not foolproof, but it does offer some protection of privacy. Its the act of beign able to search on username that most compromises privacy imo - and I believe that if it is possible to prevent that, then it should be done.

daftpunk · 17/08/2009 15:17

four out of 1000's ...not worth worrying about imo.

FioFioFio · 17/08/2009 15:19

Changing the names to anon in the archives stops people doing a whole search on your nickname. That is why people are suggesting it, although i think elliot explained it better than I

alchemillamollis · 17/08/2009 15:21

Or else delete the whole archive and start again under the new terms.

Are you acting as MN spokesperson, MP?

FioFioFio · 17/08/2009 15:21

There are not only 4 people concerned about it though daftpunk, you are only 1 person afterall, as am I, as is elliot, but collectively if people are concerned en masse, surely those concerns should be listened to?

alchemillamollis · 17/08/2009 15:23

I really don't think the new MN terms and conditions ARE similar to those of Netmums. The Netmums terms and conditions show a commitment to people's privacy, and more importantly to children's privacy.

daftpunk · 17/08/2009 15:24

even if i thought i reco someone on here as a mum at my school, or a neighbour ...whatever, i wouldn't do anything..i wouldn't go searching all her posts, or out her...because i'm not mad...and tbh, i'm not that interested in anyone elses life.

Swedes · 17/08/2009 15:28

You can't just go varying the terms of a contract when it suits you. Imagine if your builder started ad libbing, and then afterwards tells you he rewrote the contract to have the loo where the Aga was supposed to go?

Mumsnet's behaviour becomes ever more bizarre to my mind.

morningpaper · 17/08/2009 15:29

No I'm not MN spokesperson on the matter, I have no idea what Justine or anyone else thinks about it

But I think the deal has always been pretty clear: in exchange for the fast, bustling forums of Mumsnet, we are donating content to a massive database of parenting opinion that will probably out-live any of us. That's the nature of this kind of internet chat!

If you know how to find them, there are posts on the internet written by me in 1996 when I was an anti-gay fundamentalist preacher-girl. In THOSE days we used our real names and gave away ALL SORTS of information about ourselves.

You post on the internet - you need to understand that it is likely to be available for a LONG time, whether you are posting comments on a blog, or posts on Freecycle, or remarks on a news item, or something on a Facebook group. You have very little control how any of that information is used.

Aitchiswaitingforalegalopinion · 17/08/2009 15:31

i can live with the anonymising system not being perfect, i think.

if the only things that come up on a search for my name are a bunch of posts where people are disagreeing with me by name, it would be curiously representative of my time on MN.

point is, i'd be largely unidentifiable with a number that changed every thread instead of a name.

anyway, this is all so much hooey. we should be able to ask for deletions or do them ourselves and we can't. it's ridiculous.

Swedes · 17/08/2009 15:32

Morningpaper - Yes, it's a contract. An exchange of something of value for something of value. That's fair enough. But contraacts must be made on certain terms and variation of contracts will only be accepted under certain, very limited, circumstances.

MrsMerryHenry · 17/08/2009 15:32

Justine: "we were, privately, a little surprised that they'd not consulted us"

Come on! Everyone knows they're a bunch of venom-spewing toerags! 'Fair play' is not a word in the DM Guide To The Use of English. I am so proud to be an acquaintance of someone who sued those blood-sucking ghouls...and won!

Though in fairness, you did say you were only 'a little' surprised'...

daftpunk · 17/08/2009 15:32

fio, i have said from the start...you are posting on the internet, you have to be careful how much info you give away...there are measures you can take to protect yourselves...name change regularly, be vague about personal details etc...i have always done that..which is why
you'd never know i was a journo for the guardian would you..?

FioFioFio · 17/08/2009 15:33

daftpunk, you are making the simple mistake of thinking everyone is like you. Everyone is not like you, nor would they behave like you. Just because you would not search, does not mean someone else would not

daftpunk · 17/08/2009 15:36

well if more people were like me the world would be a much nicer place....have you ever thought that fio.?

Aitchiswaitingforalegalopinion · 17/08/2009 15:37

yes, daftpunk, we hear you. can you stop telling us the same thing over and over please?

we're talking about the archive. damage already done, so to speak.

mp i've always thought that the contract was MN makes money through ads because we're on here posting. the fact that they might be more interested in exploiting my posts long-term (especially as i've ticked no thanks) is a new concern for me.

KingCanuteIAmAndTheDMCanFOff · 17/08/2009 15:38

MP "But I think the deal has always been pretty clear: in exchange for the fast, bustling forums of Mumsnet, we are donating content to a massive database of parenting opinion that will probably out-live any of us. That's the nature of this kind of internet chat!"

I wouldn't have a problem with this, it is donating to a masive database of future daily mail columns I have a problem with. I always knew my posts would be searchable for those seeking parenting advice, I did not realise the the usage of the posts would change this much.

FioFioFio · 17/08/2009 15:38

no, I don't lend my mind to idle thoughts

daftpunk · 17/08/2009 15:45

aitch...i've told you what to do about that,..delete everything after 90 days...what more is there to say?

plus, that would keep all the "green people" happy, how much energy does it take to keep all those posts stored..can't be good for the environment...or is MNHQ run on wind turbines ?

Therevchasesducks · 17/08/2009 15:46

Fio

Aitchiswaitingforalegalopinion · 17/08/2009 15:47

plenty, dp, because there's not a cat in hell's chance MNHQ'll agree to that.

KingCanuteIAmAndTheDMCanFOff · 17/08/2009 15:48

DP, there is probably a lot more to say in so far as thre is now way HQ will delete the archive is there?

KingCanuteIAmAndTheDMCanFOff · 17/08/2009 15:48

Great minds Aitch

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