We got paid the wrong amount, too, and I had to fight like hell because it was THEIR mistake and I had the papers to prove it.
We were plunged below the poverty line when they cancelled out credits entirely and tried to force us to pay money on top of that.
And I'm serious, below the poverty line because I was still paying full rent, council tax, taxes, etc.
I was able to know what to do through having a good education, but what about people who don't have those advantages?
They just wind up even poorer for working than if they'd gone on the dole.
The threat of being hit with a letter demanding £7,000 immediately and not being able to pay for basics because of your 'debt' on your measly £13,000/annum income for three of you and one on the way is a reality for TENS OF THOUSANDS of working poor.
Thanks, Gordon! Hope you rot for doing this to people without so much as a second thought! What goes around comes around.