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Need A new 'hoover' are Dysons worth the money?

73 replies

THERESA · 03/01/2005 06:59

Have always had a fairly cheap, standard upright 'hoover' which has finally packed in. I'd love a 'mega' new one but are they really worth the money? There seem so many to choose from & I notice that some other brands now do 'bagless' cleaners which are a bit cheaper. I'd definitely want an upright one, we have mainly (really grotty!) carpets at the moment, but in the future we'll probably have a mixture of carpet & laminate. As ever I'm confident there'll be loads of you out there with a useful opionion! (Have read the thread on Dyson's good customer care which is a nice change!).

OP posts:
Gobbledigook · 04/01/2005 10:46

Ahhh, just looked at Henry on Tesco website - he's so cute!

Tell me to buy one.

Davrosthesnowwoman · 04/01/2005 11:13

Not only a long lead but GREAT suction, too powerful sometimes and you have to get the attachments out for inside couch etc. He's not fashionable or flamboyant but reliable, easy to use and effective.

Gobbledigook · 04/01/2005 11:14

Just wondering why he's so cheap then?

Potty1 · 04/01/2005 11:21

GD, Henry is fab! My dad sells/repairs hoovers - he loves Henry and hates Dyson. Henry never comes back for repair, Dyson does.

Gobbledigook · 04/01/2005 11:46

Ooh, I'm getting excited about getting a fab hoover for £83!! Think I'm going to get one - the kids will be well chuffed!

annh · 04/01/2005 14:12

Another person who wouldn't choose Dyson again. We have the DC05, the little squat one and while it worked fine for about 18 months, since then it has broken twice in the remaining 6 months of the guarantee (have to admit it was repaired very quickly and efficiently however) and at still less than 4 years old the flex thingy (very technical) now seems to be slipping so it is constantly and very slowly rewinding itself when plugged in. Also the standard head broke and we replaced it with a £10 one from the local market as we couldn't see the hoover lasting long enough to justify spending more on the Dyson one. Have heard only good things about the Henry and will be going for one of those, or a Miele, next.

Kayleigh · 04/01/2005 14:15

Am very happy with my Dyson. It's about 3 years old now. Brilliant for cat hair.

Sallie · 04/01/2005 14:15

I also think Dysons are rubbish. Best hoover in my opinion is the Sebo which you can get at John Lewis and other stores.....

Iloveromance · 04/01/2005 16:23

This reply has been deleted

Message withdrawn

beachyhead · 04/01/2005 16:33

Henry's are fab - but we got it from Homebase over Xmas for 79.99 I think..... we love him...

Harrysmom · 04/01/2005 16:59

Dyson's are ok, but very heavy to get up and down stairs. Customer Service Helpline is brilliant though.

DonnaLouise · 04/01/2005 17:09

how I got sucked in (pardon pun) to a conversation about cleaners I don't know. but my twopenneth is...

had my dc03 for 6 years now. 2 replacement bits. customer service good. love it. keep forgetting to replace hepa filter therefore cheap.

will get a henry next time though it seems...

mistletoe · 04/01/2005 17:42

Not read all of this, but just to add my twopen'oth.

All those who say they want a Henry, I had one for 8 years, and while they are great for stuff like rubble, soot etc, they don't get stuff out of a carpet pile, so if you have hair (your own or pets) and things like sand, dust or stuff down in the pile of the carpet Henry wont get it out, so after a few months your carpets will look dingy.

You need a rotating brush mechanism to get carpets properly clean.

But if you have hard floors, then a Henry is your chap.

We bought a Dyson upright, which breathed new life int our plain living room carpet.

We still have henry, which is great for cleaning under things (cooker, beds etc) cos he sucks harder thru his nozzle than the dyson does.

jasper · 04/01/2005 19:24

mistletoe, Henry DOES get stuff out my carpet pile!

Gobbledigook, BUY HIM NOW!

jasper · 04/01/2005 19:27

In our household there are three of us with long hair, and a cat. carpets looking better than they have done in years

furballmad · 04/01/2005 19:56

owned 2 Dysons and will never buy another. Have now got a Henry and love it. I also have cats and have found no problem with hair pick up. Will definately buy another when needed.

Gobbledigook · 04/01/2005 20:00

I'm CONFUSED!!!!

HEEEEEELPPP! Henry or JanH's miele suggestion???

Sorry, I've totally hijacked this thread which is very naughty.

furballmad · 04/01/2005 20:10

Think of theprice difference, if that doesn't work then consider that the Henry doesn't have many parts to go wrong, mine is a reconditioned one and is out of the ark but works brill, just wish i'd bought the new one it is so good. the shop still gave me a 12 month warranty though with mine even though recon. Hope this helps

Gobbledigook · 04/01/2005 20:14

That's true - Henry is cheaper and what with my tax bill to pay and 2 mortgages this month, perhaps he is the better option after all!

Is he light and easy to pull round?

Davrosthesnowwoman · 04/01/2005 20:29

I found the Dyson customer service crap. This is some years ago but I was very disappointed in their "service". Had a repair done in warranty, when same thing happened out of warranty they just weren't interested in the principle of doing it free again which I think they should. Found them quite off hand.

furballmad · 04/01/2005 20:54

Henry is on wheels and is very easy to pull around, he also has a very long flex so don't need to unplug him sorry it to do stairs, not totaly lightweight but a LOT lighter than a Dyson

THERESA · 06/01/2005 14:48

Wow - I certainly started something didn't I? 'Bad' news, my wonderful mother in law has takedn our 'hoover' & reckons she might be able to fix it! meanwhile i've borrowed a friends spare one which is a cylinder & i think I could be converted! It's a really old hoover one but it sucks up quite well, and follows you around on it's wheels. I kept bending over to start with but am getting out of the habit now 7 think it might be a possibility (that's if mil can't fix the old one!). In which case it might just be a henry! Will keep you all posted!

OP posts:
judetheobscure · 06/01/2005 15:02

Dyson customer service was great - my hoover was out of guarantee - they collected, repaired and returned within a week and all for the grand sum of £35 (this was probably 3 years ago). Decorator ruined it though by using it to suck up all sorts of plaster and rubble - motor conked out. We've now got two, a push-along version and an upright. Upright is much better suction but is heavy and not brilliant with the hose attachments. Probably wouldn't use the Dyson on really long pile carpets as it is very strong.

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