We bought a house last year. It is our family home. But shortly after we bought it we were offered a great opportunity overseas for a few years. So we have decided to rent out our home (that we have yet to live in) whilst we are abroad. We are not looking to make money on the rent and just want to cover our mortgage. It cost a lot of money to get the house ready to rent (e.g. having the required electric tests done etc) so I am feeling quite broke at the moment. The house is absolutely fantastic and in brilliant condition. We put it on the market and got two offers on it in the first day (from the first two people to look around). We offered it either furnished or unfurnished (for a lower price) and accepted an offer from the first couple to view it. Their offer price was based on it being unfurnished.
I have lived in rental properties for many years and know that having a good landlord is key so have been determined that e.g. if the dishwasher breaks, we'll replace it immediately rather than repairing it with a bit of string endlessly as most of my landlords have done. We have a managing agent and I have told them that this is how we want to work. The tenants moved in two weeks ago and I have just received this request from them. They want me to pay to have curtains tailor made for the house because apparently the drop is longer than the standard drop and they don't want to spend this much money when they will have no use for the curtains when they move on (because they will be too long).
I think this is cheeky; they've signed a two year contract based on the property being unfurnished. I really don't want to fork out for them to choose some tailor made curtains which probably won't match any of our stuff when we move back in. And I don't really get their argument that they won't be able to use them when they move on because surely they can just shorten them?
On the one hand, I want to be a good landlord. On the other hand, I think this is their responsibility and I am feeling pretty broke at the moment. Would use our house emergency fund if it was an emergency. But curtains? What do you think please? Will I really piss them off if I say no?