from CAB site
the name and address of the creditor
the account or reference number
the amount you owe
a copy of the original loan agreement you signed.
It?s a good idea to keep the latest letter or statement for each debt together in one place so that you can easily find them if you need them.
Priority debts
Priority debts include:
mortgage or rent arrears.
fuel arrears.
council tax arrears.
court fines such as magistrates' court fines for traffic offences.
arrears of maintenance payable to an ex-partner or children. This includes Child Support you owe to the Child Support Agency. income tax or VAT arrears.
TV licence or TV licence arrears.
Non-priority debts include:
benefits overpayments
credit debts such as overdrafts, loans, hire purchase, credit card accounts and catalogues
student loans
money borrowed from friends or family
parking penalties issued by local authorities.
Step Two - work out your budget
List all the income and expenses for your household. Be honest and make sure that the amounts are realistic.
Under income, include:
wages or salaries for your partner and yourself. Put in your net earnings, that is, after deductions. This should be the amount you regularly receive. If the amounts are different each month, average them over three or six months
any benefits you are paid, including Child Benefit and tax credits
maintenance from an ex-partner for you or your children. Include any Child Support from the Child Support Agency
contributions from other members of your family and any lodgers.
Under expenses, include:
housekeeping. Include realistic amounts for what you spend on food, toiletries, school dinners and meals at work, cleaning materials, cigarettes, sweets, children's pocket money and pet food.
housing costs. This should include mortgage or rent, a second mortgage or secured loan, buildings and contents insurance, service charges and life or endowment insurance cover attached to your mortgage
council tax
fuel and water charges
telephone charges
travel expenses. Include both public transport and the cost of running a car such as road tax, insurance, and maintenance
insurance that is not part of your housing costs (see above)
childcare costs
TV licence and any TV rental costs
clothes
any other essential expenses, such as medical and dental expenses or support for an elderly relative
money you should set aside for unexpected events and contingencies. This includes saving for things like the replacement of essential household goods when they break down.
When you've added up all the figures, you'll see if you have any money left over to pay your debts.
An advice agency such as your local Citizens Advice Bureau can help you write to your creditors
If you can?t afford to pay anything to your priority creditors and your situation isn?t likely to get better, the outcome may be very serious. Get advice straight away.
IF YOU HAVE MONEY LEFT OVER SHARE BETWEEN YOUR CREDITORS
Example:
You have total debts of £15,000. You have available income of £200 a month. You owe £10,000 to credit card company A and £5,000 to credit card company B.
Credit company A
Multiply £10,000 (debt to company A) by £200 (your available income). This equals £2,000,000.
Divide this by £15,000 (your total debt). This gives you the sum of £133 per month to offer to company A.
Credit company B
Multiply £5,000 (debt to company B) by £200 (your available income). This equals £1,000,000.
Divide this by £15,000 (your total debt). This gives you the sum of £66 per month to offer company B.
This is the system used by the courts for working out what you can reasonably afford to pay and it is accepted by most creditors.
You will need to write to each creditor. Send them a copy of your personal budget and a list of your other creditors to show them how you have worked out your offers. Make sure you keep a copy of everything you send to your creditors.
Creditors don?t have to accept your offers but usually they will accept them if the amount you offer is fair