Meet the Other Phone. Flexible and made to last.

Meet the Other Phone.
Flexible and made to last.

Buy now

Please or to access all these features

Property/DIY

Join our Property forum for renovation, DIY, and house selling advice.

Would like to ask tenant to leave but now we have a change in regulations?

274 replies

cheeseandbranston · 01/11/2025 06:58

I have a small renter. I have only put the rent up by £50 in the past 4 years because I had (wrongly) assumed the tenant was a good one, because she rarely asks for anything, is polite and pays on time.

however, I asked to walk through the property a month ago, and it was shocking. She had painted everything herself and down a very bad job, the garden was full of junk as was the garage, she has a pet that we never discussed and the carpets are all ripped up by the pet.

i didn’t say much at the time because my visit obviously made her super anxious - she covered all the floors with sheets and claimed she had just carpeted them when it was obvious that it was because she didn’t want me to see them. And she tried to stop me going outside claiming the rain had made the garden and garage dangerous.

I could see she was close to tears as I left.

i felt sorry for and after texted saying that I hoped the walk through didn’t make her too anxious and I wouldn’t need to do it again for another year - I didn’t want her to be frightened.

BUT, it has made me realise, I don’t want to rent my house any more. I took a couple of months to think about it, and the damage will be costly to put right, and I don’t want my own property at risk like this.

I had planned to tell her in January because I don’t want to make Christmas difficult for them. (Her boyfriend and teenager live there too)

but yesterday I saw renting rights are changing and you can no longer simply give a tenant notice?

does anyone have any advice please? Not just opinion, but actual knowledge of what I need to do?

thank you.

OP posts:
OhDear111 · 02/11/2025 13:56

@Janus Agreed. Op needs to act quickly.

Welshmonster · 02/11/2025 15:07

Can you give them time to rectify things like rubbish and junk? If they don’t then you will be able to say that you were reasonable.

seek professional legal advice as you don’t want to follow info from social media and get it wrong as whole process starts again.

they can’t not pay rent if you evict as if it got to court then it wouldn’t help them or allow them access to council housing if in rent arrears.

justasking111 · 02/11/2025 15:18

TwinklySquid · 02/11/2025 12:14

I know she hasn’t been looking after the property how you’d like it, but non of the issues are unfixable for the tenant/ you.

If she’s paying the rent on time, I’d ask her to repair the things she needs to do. She’s not asking you to replace the carpet - so it’s not a cost to you. Tell her that you really need her to fix x,y and z within three months. That gives her till after Xmas.

I couldn’t, morally, put a tenant on the street over this. She’s paying on time. If you ask her to leave, she may struggle to find somewhere new.

Even if she's damaged your property? And it costs you thousands to evict and make good.

Beeinalily · 02/11/2025 15:30

That poor, poor family. Three people and their pet being made homeless because of being messy, you should be ashamed of yourself OP.

notatinydancer · 02/11/2025 16:18

curiositykilledthiscat · 02/11/2025 13:16

Which is likely going to take months and months, costing OP thousands of pounds. You’re naive if you think that serving a section 21 these days guarantees the tenant moving out after two months.

I’m not naive. I have personal experience. I know they don’t have to leave.
I also know from experience that LL insurance is vital.
It saved us many £££ with a non paying tenant.

tabbycatcuddles · 02/11/2025 16:18

Beeinalily · 02/11/2025 15:30

That poor, poor family. Three people and their pet being made homeless because of being messy, you should be ashamed of yourself OP.

Really? It's OPs property. She is not obligated to house someone out of good will if they are treating her property as a junk yard. Sure, give them a chance to put things right so they get their deposit back, but the tenants have had a good run for a long time. And who says they'll be homeless? It's so hyperbolic. I doubt OP's house is the last available one in the UK.

Fairyladyonwheels · 02/11/2025 16:39

If you are wanting to sell, you coukd ask the tenant if they are interested to buy it. Just a thought.

Cougarintown · 02/11/2025 18:00

justasking111 · 02/11/2025 15:18

Even if she's damaged your property? And it costs you thousands to evict and make good.

Has she damaged the property though? It sounds as though she's only damaged the carpets which she may have been intending to replace when she leaves.

People are allowed to live in rental properties how they see fit - that includes hoarding and messy and in ways you or I may not want to live. The landlord cannot dictate that.

justasking111 · 02/11/2025 18:12

Cougarintown · 02/11/2025 18:00

Has she damaged the property though? It sounds as though she's only damaged the carpets which she may have been intending to replace when she leaves.

People are allowed to live in rental properties how they see fit - that includes hoarding and messy and in ways you or I may not want to live. The landlord cannot dictate that.

They can object to botched DIY

Janus · 02/11/2025 18:42

Cougarintown · 02/11/2025 18:00

Has she damaged the property though? It sounds as though she's only damaged the carpets which she may have been intending to replace when she leaves.

People are allowed to live in rental properties how they see fit - that includes hoarding and messy and in ways you or I may not want to live. The landlord cannot dictate that.

You are wrong! If they’d maybe spilt some wine on the carpet the tenant would still be responsible for getting it professionally cleaned or lose the cost for the clean from their deposit. To have a pet that wasn’t discussed or agreed to that then ruins the carpet the tenant is responsible for paying for new carpet or losing their deposit, I imagine the deposit wouldn’t cover the cost of new carpets or even close. The government rental deposit scheme clearly states the property has to be returned in the same condition. You can’t even put a nail in the wall to hang a picture from without permission! If you decide to paint the walls you need permission and if you don’t you’d be expected to paint it back to the same colour.

DogMa73 · 02/11/2025 19:24

I’m a renter at present so sympathise with both parties. But I keep a great house and am great at repairs / redecorating !
She should have checked with you or her contract to see if she could paint, and needs to know unskilled work could cost £ in correction / replacing to your standard.
If she’s broken clauses in the contract and keeps mess in the garden you can serve her notice. Or just sell the property.
It’s not a charity. It’s your property. But you need to make sure she has broken terms of contact before any action taken.
Good luck for the best outcome for all !

TwinklySquid · 02/11/2025 19:34

justasking111 · 02/11/2025 15:18

Even if she's damaged your property? And it costs you thousands to evict and make good.

Poor painting isn’t damage. The carpet should really be replaced after a long term tenant anyway, but you could recover this in the deposit.
It won’t cost thousands to evict if you don’t evict them. They are paying to live there . It’s their home.

OhDear111 · 02/11/2025 23:52

Of course poor painting is damage! It’s changed what’s there for the worse. Possibly not cleaned up properly and it will almost certainly needs rectifying. If you need to go above standard painting to put it back to how you found it, it’s damage.

Cougarintown · 02/11/2025 23:56

OhDear111 · 02/11/2025 23:52

Of course poor painting is damage! It’s changed what’s there for the worse. Possibly not cleaned up properly and it will almost certainly needs rectifying. If you need to go above standard painting to put it back to how you found it, it’s damage.

It can't be considered damage until she's vacated the property and left it like that. And after 4 years a LL could only claim the difference between a normal repainting and the extra it takes.

Dammila · 03/11/2025 05:35

I haven't read all the other comments, but I could have written your post. What I did was sell it....to the tenants....as is. It worked out really well for everyone. I'd do as you say and sell. I didn't know about any rules change but I live abroad now and they were crucifying me in tax for a tiny property agter Brexit. Absolutely not worth the trouble.

Dammila · 03/11/2025 05:47

cheeseandbranston · 01/11/2025 08:07

I literally don’t know what you are getting at. It was a pretty, clean, newly decorated house with 2 year old carpets when she went in.

I’ve got the info I need from this thread. Thanks to those of you who have helpful advice - but I’m not up for some weird fight club. Byeeeee

Ignore all these bitter renters. I rented out mine and it was pristine and modern inside. They painted it every garish colour imaginable and carpeted over the new laminate floors. The garden looks like a scene from ww2.

Lotterywinner100 · 03/11/2025 11:30

Op I'm a landlord on a small scale. I use a letting agent to find tenants some have been great others less so. I actually found Shelter were able to help me with problem tenants, much more so than the letting agents that found them. You can apply for advice online from them.

Lotterywinner100 · 03/11/2025 11:43

Glowingup · 02/11/2025 12:43

I wouldn’t throw out a tenant who regularly paid the rent. The painting thing is neither here nor there - ask her to make good or pay to have it repainted yourself as part of maintenance. It won’t cost loads.

Do have a word with her about the garden and ask her to clear it asap.

With the pet, I’d tell her that it’s okay to have a small pet like a cat or dog but that she should have sought consent. I’d withhold the deposit for sorting the carpets when she leaves.

I’d also get an agent to manage it if I were you as you find it uncomfortable (as would I). I do hope loads of people don’t stop renting properties because I think this is needed - there are very few rentals around these days. I was always grateful in the past for being able to find somewhere to rent - I don’t get this universal hatred of landlords.

As a landlord repainting for damage does take longer than repainting for new tenants. I had a tenant paint a room grey badly without permission. First I knew about it was letting agent informing me of a not to standard paint job that would need to be rectified before could be relet. Took 4 coats to get rid of the grey. Also deposit holders won't cover full cost of damage, if tenants damage items that were not brand new at start of tenancy. As can't cover new for old.

purplehair1 · 03/11/2025 12:27

I let my house via a property agent and they were absolutely rubbish. Supposedly did inspections but 'didn't seem to notice' that the tenant had ripped out the expensive shower, brought 2 huge dogs in (no pets) who had ripped up all the laminate flooring, hadn't cleaned EVER - there was gum in the carpets and vomit on the walls and the fridge was black with dirt when I finally got the house back. So property agents aren't always the silver bullet.

OhDear111 · 03/11/2025 13:19

@purplehair1 The agents I used had a professional company come in. Photos and details of everything. Who on earth has an agent that doesn’t do this? Very odd.

duckfordinner · 04/11/2025 07:33

Its a difficult one- you need a legal advice asap. If you don’t get your property back now, you are putting yourself in an extremely vulnerable position where you will be ridden with anxiety, not your tenant. Your tenant will have disproportionate leverage over you with new renters right bill - she literally could stop paying you , live rent free for up to 12 months and sue you for harassment if you approach or try to fix things. You would deeply regret that you didn’t use this shrinking window of opportunity before the renters right bill will come into force to get your property back. It’s your last chance.

Mumtryingtolivethedream · 04/11/2025 09:19

You need to be walking through more than you have been not saying i wont be here for another year. You're not setting any boundaries just accepting her treatment of your home. You need to give her a list and say you'll be back in a couple of months

moomoo1967 · 07/11/2025 01:47

cheeseandbranston · 01/11/2025 07:01

one error - she claimed she had just shampooed the carpets - not carpeted them.
And one clarification - I didn’t say to her that I didn’t want her to be frightened. I said I wouldn’t need to do a walk through again for another year. The fact o didn’t want her to be frightened was the reason I said it.

A year wow my house inspections are every 4 months

outdooryone · 07/11/2025 09:27

I am another one who did inspections every 6 months - usually informal, and if I ever had to pop round for maintenance or similar, I would ask for a little look around.
While the tenant may well be stressed by all this, it is because she knows she is in the wrong. She has not looked after a property and has wilfully broken terms of a contract. Time to ask her to move.
If the tenant really valued that home and the (lower) rent you charge, she should put effort in to stick to the contract and keep landlord on side.

This is why I gave up being a landlord 5 years ago - the money I have now taken out the property and invested elsewhere makes more profit and for significantly less stress and worry.

KeepPumping · 07/11/2025 12:53

cheeseandbranston · 01/11/2025 07:07

I think sell it. But maybe let a friend stay there. I haven’t got that far in my head. Why?

I think they asked because keeping empty property can be very expensive now, double council tax etc. and ex-BTL properties can sometimes be hard to sell, especially if very damaged by tenants.

Swipe left for the next trending thread