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Post Sale Issues - any thoughts?

239 replies

MargoLivebetter · 23/04/2025 08:41

Recently moved. My buyers have put together a list of things that they think need fixing and want me to contribute to them. They got their solicitor to send it to mine. They didn't have a survey done, other than for valuation purposes, and only came to see the property once. They asked no questions about the state of anything, even though I offered to answer any questions they might have.

The property was in really lovely condition IMO obviously. I left it spotlessly clean and there wasn't a scrap of anything that shouldn't have been there left. There's no damp or anything concerning and all the appliances work properly. I also left all the instruction manuals, guarantees and useful information.

Their list has things like replacing a chipped cupboard door, replacing a misted double glazed window, replacing fridge and freezer drawers because the plastic has cracked in some places, replacing cracked tiles on the bathroom floor, replacing some of the paving stones that have become discoloured outside etc. None of these things were hidden or concealed when they viewed my place.

I've moved quite a few times now and I've never had this before. Is this normal nowadays? Do I just politely decline to contribute or is this a thing now?

OP posts:
Ineffable23 · 23/04/2025 08:41

Just decline. I don't think they would have a leg to stand on. Have they gone through their/your solicitor?

Edit: doh, didn't spot the second or third sentence.

In that case, what has your solicitor said?

BruceAndNosh · 23/04/2025 08:44

Uh no. Not a chance

MargoLivebetter · 23/04/2025 08:50

@Ineffable23 my solicitor said she was passing on a message received from the buyers solicitor. No advice offered at this stage. However, she was very clear when I was buying my place that I needed to satisfy myself about the condition of the property I was buying as there was little option to negotiate afterwards unless things were deliberately concealed or mis-sold. I had a full survey done and asked lots of questions about things that looked like they were broken or damaged.

OP posts:
Geneticsbunny · 23/04/2025 08:51

Lol. Ignore them. Caveat emptor. Totally their fault. Also if they have your phone no, please block their number.

pinkdelight · 23/04/2025 08:56

Sounds like they think they're renting and you're the landlord! These are their problems to fix - they bought them. Tell them to jog on.

TooManyCupsAndMugs · 23/04/2025 09:01

Your solicitor should be saying to your buyers solicitor that all of these things should have been brought up before completion not after! Ignore them.

CanOfMangoTango · 23/04/2025 09:02

Lol, no.

This is what a survey is for.

They can't save themselves money on a survey and then decide to ask you to fix things in a house they've bought.

Are they FTBs?

Roselilly36 · 23/04/2025 09:04

Ignore, the property was sold as seen, they would have had ample opportunity to survey the property, but chose not too. This is not your responsibility OP.

MargoLivebetter · 23/04/2025 09:04

@CanOfMangoTango no, they are not!!!! I was really shocked when I got the email. I couldn't quite get over how little interest they had showed before moving and then compiled this list.

OP posts:
Sidge · 23/04/2025 09:06

I’d ignore it. You’re not their landlord, it’s their house now and they should have had second or third viewings, and got a survey done.

I wouldn’t even get my solicitor to respond as that will cost you money.

Hortus · 23/04/2025 09:06

Never heard of such a thing. Those things would be obvious from viewings. It was their choice not to have a full survey done. They bought the house in the condition it was in, you didn't conceal anything from them. That's why you should always have several viewings.
Doesn't everyone buy a house knowing there will be some minor things which needs doing you didn't expect? Of all the things listed ( all minor) the only one which may not have been obvious is the misted unit, but a survey would have told them that windows needed attention.
Caveat emptor.

Acc0untant · 23/04/2025 09:07

I wouldn't even bother replying, let them pay their solicitor for another pointless letter if they want but you've no obligation to fix those things.

Onoriafox · 23/04/2025 09:07

MargoLivebetter · 23/04/2025 08:41

Recently moved. My buyers have put together a list of things that they think need fixing and want me to contribute to them. They got their solicitor to send it to mine. They didn't have a survey done, other than for valuation purposes, and only came to see the property once. They asked no questions about the state of anything, even though I offered to answer any questions they might have.

The property was in really lovely condition IMO obviously. I left it spotlessly clean and there wasn't a scrap of anything that shouldn't have been there left. There's no damp or anything concerning and all the appliances work properly. I also left all the instruction manuals, guarantees and useful information.

Their list has things like replacing a chipped cupboard door, replacing a misted double glazed window, replacing fridge and freezer drawers because the plastic has cracked in some places, replacing cracked tiles on the bathroom floor, replacing some of the paving stones that have become discoloured outside etc. None of these things were hidden or concealed when they viewed my place.

I've moved quite a few times now and I've never had this before. Is this normal nowadays? Do I just politely decline to contribute or is this a thing now?

Omg they are having a laugh

their solicitor must have said “we could try it”

NO SALE!!!

pinkdelight · 23/04/2025 09:09

Even a survey wouldn't mention cracked freezer drawers ffs. They're having a laugh!

MagpiePi · 23/04/2025 09:10

Are they very naive first time buyers who think they’re getting a new build show home or just massive CFs, or both?!
Tell them the price reflected the condition of the property and then ignore.

MargoLivebetter · 23/04/2025 09:14

@Hortus even the small misted window was also obvious to see.

OP posts:
MargoLivebetter · 23/04/2025 09:19

@MagpiePi the property is only 20 years old, so maybe they did think it would be like when it was new. I honestly don't know!

OP posts:
Lazlothevampire · 23/04/2025 09:21

I never understand how people can get through life being like this. What do they honestly expect to happen? Absolute fucking madness.

Lonelycrab · 23/04/2025 09:23

You have no obligation to respond at all and this is highly unusual.

kirinm · 23/04/2025 09:29

pinkdelight · 23/04/2025 09:09

Even a survey wouldn't mention cracked freezer drawers ffs. They're having a laugh!

Our buyers survey noted that the handle on one of the kitchen doors was loose. It involved tightening a screw! And the buyer brought it up.

kirinm · 23/04/2025 09:30

I’d ignore them.

Beachwaves127 · 23/04/2025 09:31

Ignore and block

lljkk · 23/04/2025 09:34

Not your problem, sold as seen.

MissWishaw · 23/04/2025 09:35

Tell solicitor to decline the request! Jokers! No house is perfect when you buy it even newbuilds! You expect wear and tear over 20 years ffs

Hoppinggreen · 23/04/2025 09:37

They are having a laugh.
I would get your Solicitor to respond but ONLY if they wouldn't charge you for doing so. If it will cost you anything then ignore them