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Is it better to have the kitchen fitted by the retailer you're buying it from, or should you hire private builders instead?

13 replies

lolstevelol · 28/12/2024 16:09

I know retailers charge more but I have heard horror stories for people who used private builders so save money.

OP posts:
Doris86 · 28/12/2024 16:39

There are horror stories from people who use the retailers to fit too.

Just find yourself a fitter who’s been recommended to you.

And when buying your kitchen, www.diykitchens.com is by far the best option, in terms of price, quality, and lack of silly pressure selling tactics.

DIY Kitchens | Discount Kitchens, Doors & Cheap Kitchen Units

DIY Kitchens stock a huge range of discount kitchens, kitchen units, doors & accessories at trade prices!

http://www.diykitchens.com

TheGander · 28/12/2024 17:24

I had a bog standard ikea kitchen fitted by a very talented kitchen fitter who came highly recommended by a friend ( catch - he’s so good he has a long waiting list). He resolved so many issues with the layout and the finished product looked really good. I have heard bad things about a lot of retailer fitters, I guess it’s the luck of the draw.

GreyBlackBay · 28/12/2024 17:28

I had mine fitted by a recommended independent fitter. It wasn't great and anything that didn't fit or subsequently broke, the fitter blamed the retailer, the retailer blamed the fitter.

In future it'll be the retailer and I'll be a PITA for them until its perfect.

Hoppinggreen · 28/12/2024 17:30

When we got a B&Q kitchen they supplied the (excellent) fitters too.
The fitters accidently threw away our old dishwasher that was to be refitted and B&Q replaced it free of charge with no argument .
with our our own fitters we would have had to argue the toss I imagine
It was great that we didn't have to manage any of it - B&Q and fitters worked out any issues between themselves.
We actually need something replacing so I emailed B&Q and the fitter phoned me straight away, came out to look a few days later and we are booked in next week.

rwalker · 28/12/2024 17:33

It can go either way retailers sub contract so you can get any random
if you source your own you have more input

Isseywith2witchycats · 28/12/2024 18:31

We used our own fitter as we got our kitchen from DIY Kitchens and they dont do fitting, but he is my son in law and a time served cabinet maker so I knew he would do a good job Wickes qouted us almost £2000 just for the fitting i paid him just under half that for two days work

Hoppinggreen · 28/12/2024 18:33

rwalker · 28/12/2024 17:33

It can go either way retailers sub contract so you can get any random
if you source your own you have more input

We got to meet ours first, he came round to see us. We could have refused and they would have found someone else, probably would have had to wait longer though

HPandthelastwish · 28/12/2024 18:39

If you happen to be getting a Howdens, I'd advise against straight edge worktop, mine has had water / steam ingress near the dishwasher and swollen so it now sits above the trim and looks awful, apparently common with square edged worktop, my parents had the cheaper rounded nose one and theirs is fine.

LolaB00 · 28/12/2024 18:40

Find someone independent FIRST to fit it, then you have time to look before you book. Get recommendations to find someone perfect and usually they have accounts with Magnet or Wren or whoever. Mine had a 35% OFF in Magnets and only charged £2100 to fit the whole kitchen and he was perfect and did the job to my expectations. Magnet would have paid him the same to fit my kitchen, but would charge YOU £4000 for the same job plus more for the kitchen.
Also, Magnet was happy for him to buy the kitchen at his discount.
So I would say someone independent.

Isseywith2witchycats · 28/12/2024 18:45

If you like the square edge look at duropal that the one we have its thicker than most laminates and folds over the edge so you dont get a seam but i havent got a dishwasher so dont know about the effect this is mine now three years old and still looks like brand new price three years ago was £142 for each of the lengths we needed

Is it better to have the kitchen fitted by the retailer you're buying it from, or should you hire private builders instead?
Is it better to have the kitchen fitted by the retailer you're buying it from, or should you hire private builders instead?
TheGander · 29/12/2024 16:22

Yes I used Duropal on an ikea kitchen, it looks good and I found a retailer based in Yorkshire that sold it at a reasonable price.

Luminousalumnus · 29/12/2024 16:27

Independent, then you can choose who you have. Ours came well recommended and we also viewed their work. But we had to wait about six months for a vacancy with them .

skippy67 · 29/12/2024 16:29

Ours is from diy kitchens who don't have installers. Fab kitchen, very very pleased with it.

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