No electricity in rented flat

[JH20000]

I’ve just helped a friend move into a rented flat, she’s set up her energy utility account with the current supplier etc etc and they have confirmed they are supplying the flat with no issues. Meter looks to be working OK too.

She still doesn’t have electricity in the flat though. She has been advised it’s probably an electrical fault rather than a supplier fault (if that makes sense?) Fuseboard etc all look absolutely fine.

Landlady isn’t interested sadly and is refusing to send someone out to assess the situation.

Bit stuck here on what to suggest? Surely landlady has to legally get this sorted?

Form where you are - I would call someone like Citizens Advice and see what they suggest.
Clearly a lack of power should have landlady out at the very least, ideally a sparky.
I was landlord in Scotland so understand rules of our Repairing Standards, but not idea what England, Wales or NI has.

Can she afford to get an electrician out to confirm the issue then bill the landlady if it turns out to be a mains fault and not something caused by your friend eg a tripped fused she didn't notice?

In the interest of time I would book an electrician. Tell landlord that you are doing it

It might be worth checking if the meter has been de energised if it has been empty for a while. This involves the fuse below the meter being removed.

You can phone 105 which will connect to your local electricity distribution company (different from your supplier). They will be responsible for anything incoming before the meter. They will run through some checks and send an engineer to check the incoming supply. There will be no charge for this service.

no it is not "against human rights"!
Do you think someone in sub Saharan Africa has a human right to electricity in their mud hut? NO they do not.

it is however a matter of contract law. The LL has provided a property where the utilities are not working, that is a fault that they are liable to repair.

it's against human rights not to have basics like that

No, it's not.