I am about to give up and take mine off the market. I went for the lower valuation as well, just put offers over the lower price. I have been so disappointed by the EA.
I was told I would have a dedicated staff member but there is a really young staff member who was determined to deal with our property and has made mistakes from the outset. Not getting a sign, not getting the EPC done. Going on holiday for 2 weeks when it went on the market. Just hand it over. Sending me passive aggressive emails saying these things couldnt be helped. It has caused some bad feeling and we do not click at all.
Then, sending me viewers who were completely unchecked, When I asked their situation the agent said "dont know". Sending viewers without properties on the market, viewers x 2 claiming to have just inherited the exact price of my house. People cancelling right on viewing time after staff member insisted I facilitate a viewing, one viewer spending over an hr at the house insisting I showed her who would take her parcels in and then complaining I might have lots of delivery vans. They also did not suggest any properties on their books to me, which shows a lack of initiative despite my asking they do so.
My house is fine but needs new boiler. Our boiler works fine, it is oil, but looks rather sad and old. I am happy to reduce for this. People want me to reduce so they can knock rooms into one huge one.
Last set of viewers were so insulting about my home, I was really upset, I have decided to take it off the market and maybe try again in 12 months when we all know how bad the costing of living issues are in reality, mortgage rates etc.
Our house is a large 4 bed detached one off house in around half an acre a good family house but I am getting viewers generally over 60s couples. No problem but shows me I am too dear for families and our house is not good enough for the price. Hard lesson to learn.