That all makes sense. For years Lambeth Planning was under the leadership of 'acting' heads and short-term trouble-shooters etc.
I knew one officer who was lovely and helpful....
And have been involved in several cases where the community have reported blatant slitering as it has been in early progress, and nothing at all has happened.
And an organisation I am v close to nearly lost a huge amount of grant funding because having missed several promised (and statutorily guranteed deadlines) the planning dept then gave a promise to give an answer on a routine matter (which would have led to capital investment from a charity source)...an then failed to make a decision because they were too hot.
But also an organisation I am close to has benefitted because having issued an enforcement notice for something slightly different from that which was applied for, the planning dept have never followed it up, and more than 4 years have now elapsed. Maybe they were using benign neglect to let common sense prevail!
Anyway, JanInLondon - I hope you get some satisfaction, because round the corner, families are having to move house, out of the area, because loft conversions to 3 bed houses are being refused....