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Un-family- friendly Britain

30 replies

Emmam · 02/03/2001 08:57

Aaaarrrhh. Toys R Us. I can't believe that somewhere for kids can be so un-kid friendly. Our son has been feeling under the weather so I took him to Toys R Us yesterday to buy him a little something to cheer him up. Well, we had just walked in the door when a prolonged coughing fit made him throw up - not much, but enough. It was down his coat, on the floor and he was naturally a bit upset. Behind us was a member of staff who promptly disappeared. I emptied by bag of tissues in an attempt to clean him up and clean the floor. Not one person stopped and asked if we were OK, not one member of staff came along - in fact, I couldn't even see a member of staff. What made it worse was that 3 mums with pushchairs completely ignored us - one even took one look at us and changed aisles to avoid us. There was nowhere I could deposit a bundle of sick covered tissues, no toilet in the store itself. I ended up putting the tissues in my gloves in my bag and walking across the car park to the Mothercare World where I could wash our hands and clean ourselves up properly.

Sorry, but this just annoyed me so much I wanted to tell someone. Next time you see a mum in need do please stop and ask if all is OK - it would have been a great help to me if someone had given me a couple of extra tissues or found a member of staff to tell them to fetch a bucket of water.

Finally, do others find some mums really unfriendly? Whenever we are out walking and I pass another mum with a pushchair or a child a similar age to ours I always smile and say hello. Some of them look at you like you are demented.

OP posts:
Are your children’s vaccines up to date?
Ailsa · 26/04/2001 20:29

See, I'm so angry I forgot to mention the name of the shop - MOTHERCARE!!!

Numbat · 27/04/2001 09:32

I really hate it when shops, libraries etc put locks on the door. There you are with a toddler just out of nappies who suddenly says "I have to wee NOW" . .and you're supposed to find the toilet, find out it's locked, search the place for whoever has the key, wait in a queue to get served by said person, trek back to the toilet . . .

Hmonty · 27/04/2001 14:13

I know what you mean. When a child just out of nappies says they need a wee they mean NOW! The other week my son ended up weeing in a corner of the car park of B&Q in Brighton....in the rain. Nice thing for him to learn to do. To say the staff were unhelpful is an understatement. I'd deliberately asked an older lady in the hope that she'd have grandchildren and take pity. No such luck. Yet a few days later at a tile shop in Crawley a young spotty assistant took pity and broke all the rules by allowing us to use the staff toilet. Serves me right for stereotyping!

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Marina · 27/04/2001 14:55

Numbat I have every sympathy with your comment about locked toilets - but occasionally there are good reasons for securing them so that only staff have access. My sister was attacked by a man in a toilet accessible to both staff and the public in her workplace. Luckily he was so drunk that she was able to get into a cubicle without being hurt, but in those pre-mobile days she had no way of summoning help and a very long wait before someone who was clearly not the madman came in and could rescue her.
I work in a library myself and would always hope to get some instant help sorted for anyone in dire need of a loo, so I'm sorry other people have been thoughtless.

Babynick · 16/05/2001 20:18

Hi all... went shopping today in Wycombe (29 miles from London - so it said at the old market place). Went to Woolworths, and there right in front of the doors were some Little Tykes and other play equipment. Surprise Surprise it was roped off to stop children from playing - why do retailers do that!

Some good news however, while out and about last week, we went to a Birds of Prey centre just outside Horsham, W.Sussex. In the same garden centre they had a big display of climbing frames, which were for sale. The children COULD play on them - though the sales rep did insist that an adult stayed with them, but really, how many parents would leave their children unsupervised.

So if you are in the Horsham area... do visit the garden centre (on the A281 towards Mannings Heath). We even got to take a catalogue home with us - not sure if we will get a climbing frame yet though... but they sure were nice.

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