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Would you complain

35 replies

Crystallizedring · 16/07/2024 08:59

Yesterday on the parents app I noticed they had lentils for tea. For 18 months now the nursery knows DS doesn't have lentils or chickpeas. They appear to give him stomach ache (he's non verbal but cries and holds his tummy) and poos a lot ( not diarrhea).
I checked at pickup, thinking it might be a mistake, no he had two helpings of the bloody stuff. (Staff who brought him out isn't normally in his room so although I did mention it it obviously wasn't her fault).
So now my 4 year old is sat next to me, crying, because his tummy hurts.
This has happened twice before and I'm tempted to complain this time but he's only there for two more weeks so is it worth it?
Just to add surely they should be super hot on children with allergies, imagine for some children having food they're not supposed to could be life threatening.

OP posts:
Are your children’s vaccines up to date?
Emmz1510 · 19/07/2024 18:37

You should definitely raise it, especially if you’ve logged it with them officially as an allergy or intolerance (and not just in passing conversation, as others have said). He might be leaving soon but they need to tighten up on their allergy procedures or they could kill a child!

TeabySea · 19/07/2024 19:19

ARichtGoodDram · 16/07/2024 09:47

I would absolutely complain. And complain hard.

with two weeks left it won’t make much difference to your DS, but it could make a massive difference to other children.

Giving two portions of something a child has an allergy to is ridiculous.

Yes, they need to upgrade their procedures with immediate effect.
They need to not give children food they're not supposed to eat. Doesn't matter whether the staff are his 'regular carers' or not, the procedures should be clear. If they're not, then they're at risk of making someone seriously ill, or possibly killing them.

RedditFinder · 19/07/2024 19:56

Why are you even asking? It’s obvious you should complain.

Parents who can’t be bothered to keep their children safe and advocate for them really need to question if they’re fit.

Ponderingwindow · 19/07/2024 20:02

You need to talk to them.

dd’s nursery had pictures of each child posted on the wall with their food restrictions next to the photo. It didn’t matter if there was a substitute, the information was made very obvious.

hipposcanweartutus · 19/07/2024 21:38

Don’t leave it! The next time this happens it could be a child who has a severe allergic reaction. Tummy ache is one thing but a child dying through staff being negligent about dietary needs is something else. Speak to a manager so that the correct information provided is adhered too!

PoppysMammy · 20/07/2024 13:37

Absolutely inform them. Your child has an intolerance which is bad enough, but what if it was an allergy. They have safeguarding responsibilities and that includes at meals. It’s not to be complaining and unreasonable, but to raise awareness that all staff must be aware of food issues and if they don’t know, they don’t serve.

PoppysMammy · 20/07/2024 13:41

yepandagain · 16/07/2024 10:40

so from their perspective

he had it twice before
you said nothing
they had no idea he suffered and all they saw was a child hoovering it up and having seconds

She’s explained that his intolerance is noted on the board in the room, so they can’t say they had no idea. And kiddies will basically eat anything they want to. At that age they have zero understanding whether something is OK to eat or not.

KateF · 20/07/2024 14:17

I work in a nursery and this is very bad practice. In my company it would result in an investigation and disciplinary action being taken, even more so as it's not the first time. All children with intolerance or preferences around food have a green placemats, allergies a red one, their meals are plated separately on corresponding coloured plates and are checked and signed for before the food is given to the child. Any nursery that doesn't have a similarly robust system is frankly dangerous in my opinion. Please do complain and have a meeting with management, it's a serious breach.

Tumbleweed101 · 21/07/2024 09:16

Yes, definitely say something. We make sure any child with an allergy has a different coloured plate at lunch time so that staff unfamiliar with the child’s allergy will be aware there is something they can’t have and check. All allergies are listed in several places and staff coming into a room for the day if they don’t usually work with that child have a duty to check. Our cook also has meals frozen to ensure she can always have an allergy free meal to hand if the child comes in at short notice.

If a mistake did ever get made we would call the parents immediately. You will be doing future children a service by making a fuss even though yours is leaving soon.

LetsGoFlyAKiteee · 21/07/2024 18:07

KateF · 20/07/2024 14:17

I work in a nursery and this is very bad practice. In my company it would result in an investigation and disciplinary action being taken, even more so as it's not the first time. All children with intolerance or preferences around food have a green placemats, allergies a red one, their meals are plated separately on corresponding coloured plates and are checked and signed for before the food is given to the child. Any nursery that doesn't have a similarly robust system is frankly dangerous in my opinion. Please do complain and have a meeting with management, it's a serious breach.

That's similar to what we have the traffic light system then kitchen staff talk about what the allergy children have different and its all marked on a board and labelled.

It's bonkers that there is some sort of system in place and yet still keeps happening so clearly not.working

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