Sorry this is long, but please read if you have the time, I could do with some advice.
DS is 11m. I'm due back in work in a couple of weeks and had booked 4 half day taster sessions at the nursery in preparation for him going there, so that I could stay for the first session, (which I'd been told by the manager to do) stay for part of the second and then leave him for the full 2 half days in the hope this would settle him in gently, before his 2 full days a week once I'm back at work.
when I arrived for the first session, it was a bit disorganised, the manager popped her head round the door, said she'd see me later. One of the girls sat on the floor with me for a few minutes so I could read through the notes I'd made on DS's routine, likes, dislikes etc. during this time, other babies were toddling up to her, DS wanted my attention etc. Then I was made to feel it would be better if I left DS there for an hour and that I should go without saying goodbye. I felt quite intimidated, like I must be an over anxious parent (which, yes I am over stuff like leaving my baby with strangers) had to run back in to make sure they had my mobile number as nobody had checked it, then sat in the car crying feeling like I'd just deserted him. 5min later they rang to say could I come back, he was quite upset and I could hear him hysterical in the background and I had to go back and pick him up - at which point I expressed how unhappy I was too. I've never seen DS so distressed.
What is a normal induction to a nursery? I was expecting to be able to see DS settled and happily playing before leaving him there - which I'd been assured on booking him in was the norm, I'd been told parents stay for the first session and in fact that they encourage parents to drop in as often as they wished. Nobody seemed to want to check what information I'd been given (after the initial info to make the decision to send him there I'd been told there would be time to discuss everything in detail during the taster sessions).
Am I expecting too much that I thought I'd have time to go through DS's forms (which I'd spent 3 hours over to make sure I told them everything I could about my PFB!), that there would be a proper induction for ME, so that I'd know what he'd be doing on his days there and how they'd settle him, when they'd call me etc. - I know you get this info when looking into them, but once I'd made the decision and booked him in, I then thought I'd get more detailed info.
I couldn't face going back the next day, so agreed I would speak to the manager that eve, I rang her thinking I'd try again thurs & fri and was told fri only would be better. So I've left it that I'll call her to confirm whether i go fri or not. I can't face making the call, but don't know what else to do - I don't see how I can make a rational decision on another place at such short notice - as well as the fact that I'd planned the timings so we could get 4 short sessions in before starting full-time.
Be grateful for any thoughts on any aspect of what I've said, sorry again it's so long!