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Messed up tax credits, any advice much appreciated

53 replies

Namaste87 · 10/07/2024 20:10

Hi all I have just come across this website after frantically searching for days for advice in the hopes someone can help with some advice as I’m at a loss atm. I will try my best to explain my current situation as best as I can, I have been a lone parent for a number of years with 3 children and up until 2018 I received child tax credit and income support. Once my youngest daughter turned 5 in 2018 my income support too was stopped and after this I never received any guidance on what I should have moved to or claimed. I live with my mum and 3 children and look after my very sick mum and my son was diagnosed with autism in 2016 after a long wait for diagnosis which has prevented me from ever finding any work. I have got by on child tax credits as these always auto renewed and stupidly I never checked my rewards due to thinking not having any income would affect this as was based on children being in full time education which they are, I also thought that tax credits would know my income support ended as I assumed they were all part of the same department. Fast forward to present and I have my partner moving in been going through a traumatic couple of months and wanted to give things a try together so I update online my child tax credits to being in a couple, claim was ended and they sent out my provisional end notice I opened this to check and it still has me as receiving Income support which I’ve not had since 2018. I am now sick with worry at this and feel like there is no way out I’m unsure as I don’t seem to be getting any information CAB don’t seem to know etc. with all the changes to benefits and kids ages etc I am totally confused by it all. I guess I’m trying to find any advice if anyone has been through similar or if anyone knows anything regards this? Many thanks for listening and any advice offered

OP posts:
Tiny19944 · 27/07/2024 11:58

Has anyone been in the same situation I would appreciate it very much if you could tell me what happens. Stressing out because been 2 Years and I told everyone down to housing. So can't see how I didn't tell tax credit. 🤔

DragonFly98 · 27/07/2024 13:45

Tiny19944 · 26/07/2024 23:46

Hello, in a similar boat I'm a single mom of 4 kids, 3 of them have Autism and I claimed income support, carers allowance and child tax credit before moving to UC. I phoned up today about a backpack for my son who was awarded in time frame of child tax credit. I was told by a lady from child tax credit that I didn't inform them of claiming carers allowance in 2022. Which I feel I did because income support new and deducted it out my income support. Know I'm stressing out over it all.

It's will be fine you may have an overpayment but only a small one as unlike UC carers allowance is not taken £ for £. They won't impose a fine or prosecute they can't prove if you told them or not they do keep some call files but not every one and if you can't remember the date you told them they can't listen to the call anyway.

Tiny19944 · 27/07/2024 13:54

Thank you so much, I was so nervous, you have put my mind at ease 🙂

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