auntyspan, I, rather than ViciousSS was the one who spoke about life-and-death situations. Yes, it is the parents' perception to which I refer. But does it matter? Patients come with feelings and emotions too. And surely the job of the midwife is to be reassuring and give the lady the benefit of the doubt at this particularly vulnerable time, could be her first labour.
You said "In an ideal world, we, as parents (or parents to be) should be allowed to shout, scream and panic as much as we want and the healthcare professionals that we've put our LOs lives in the hands of should treat us with respect and understanding and take our concerns seriously. In reality, as we all know, that doesn't happen - regardless of whether it's because a unit is overstretched or because the midwife is a bitch."
I'm very sad to read that (as I understand you are an ex-midwife), but that is not an "ideal world". That is every woman's entitlement. One-to-one midwifery care during labour. If the unit is overstretched, it is not the woman's fault for not phrasing her request in a polite enough manner to not get the midwife's back up. It is the failure of the system which forces midwives to work in such conditions that their power over limited resources allows them to adopt a mantle of godlike arrogance (at worst) or behave as an informal triage nurse (at best).
Barring abuse of hospital staff, it is NOT wrong to show distress or panic or be a bit shouty if one is in pain and being ignored.