So shocking.
Been on the ride a couple of times, and loved it. Although staff often seem young, they seem well trained and well versed with the safety stuff. I ave never felt unsafe on any of the rides there, even when stuck on Air for 20 minutes facing the floor.
Sadly rides at all theme parks suffer break downs and close for periods of time during normal running times. These are normal in my experienc.e.
But this is something else. So many things seem to have give wrong. Normally a number of unoccupied carriages have to complete the whole circuit, following a stoppage, before any can go with people on. There are mechanisms in place to prevent more than one carriage being in the same part of the track at any one time. And more. Something has seriously gone wrong. Human error or mechanical error? All awful.
I guess it all took so long due to having to ensure those injured were immobolised, made stable, etc first.
I hope those injured get the medical and emotional support they require as soon as possible.