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"is NExt goinbg out of style"

98 replies

cod · 02/05/2006 12:58

i htought it was just me who use dto liek it but now no longer find much to like

extracts form business pages here:

"In an attempt to fight back Next will spend about £16 million, or £40 per sq ft, on modernising the top 10 per cent of its store portfolio, which account for 25 per cent of sales, starting with a store on Oxford Street in London.

Other initiatives include trimming the range of items on sale at Next’s stores to make shopping easier and give greater prominence to bestselling products.

Mr Wolfson said: “We can see things that we can do but we are broadly happy with the ranges.”

He added that the changes to the fashion ranges would only improve sales by 2 per cent to 3 per cent at best.

Next will test new new products, such as cosmetics, gold jewellery and large electrical goods, which would be sold through Next Directory.
"
But while it has been opening a lot of new stores, many of its existing ones are starting to look tired.

The shopping experience has got worse over the past two years, claims one leading competitor. “They have massively increased the density of the stores. It is bloody hard to get a buggy round. And the stores are visually polluted. What am I supposed to buy? What are the key looks? What should I be wearing?” he said.

Wolfson appears to recognise at least some of the problems. In the coming weeks Next will open a new trial store. Eight will be opened by August, and if the trial is a success, Wolfson plans to roll out elements into “key stores”.
Marks & Spencer, under Stuart Rose, has won back its position as Britain’s largest clothing retailer and has begun to regain market share.

Next has certainly benefited from the turmoil at M&S over the past decade. Between 1998 and 2003 M&S’s market share fell from 13% to 11.1%. Next raised its market share over the same period from 3.9% to 6.8%.

Now M&S is hitting back. It has better products, a new head of womenswear and a hugely successful advertising campaign starring Twiggy, the model who is a 1960s icon.

But Rose and his team are not the only people making life difficult for Next. “If it were just an M&S recovery that Next had to worry about, we think it could cope,” said Whitehead.

But Next also has to compete with River Island, the privately owned retailer. According to research by Deutsche Bank, 19.5% of Next customers also shop at River Island (only M&S attracts more of them — 29.5%). Profits at River Island rose by more than 50% to over £120m last year, defying the slowdown on the high street.

New Look — another key competitor — is also expanding aggressively as the group’s private-equity owners package it up for a float on the stock market later this year or early next.

OP posts:
Bozza · 02/05/2006 13:55

I often get bought clothes from Next. But rarely buy things from there unless it is from the outlet.

JohnPressCod · 02/05/2006 13:58

I buy all DDs clothes from there, they fit her well and last for ages. Never had a problem with their customer services, and I think they are always up to date with fashion

Bozza · 02/05/2006 13:58

DD wears tons of Next because she is the lucky recipient of handmedowns from someone who's Mum goes and queues up for the sales. Grin

kickassangel · 02/05/2006 14:02

used to buy a lot of things there - mainly for work, but even that is getting boring - how many black trouser suits do you need? also think the quality has declined, and prices gone up AND their sizes are getting increasingly unreliable - 2 trousers in the same style, just different colours, with up to 4 inch difference in measurements. definitely going off them, but not sure where else to go - experimenting with boden, but feel it's a bit too old & girly for me - i'm more a black jeans & 'bovver boots' type

Flamesparrow · 02/05/2006 14:05

I'm still bitter with Next after only 1 shop in the area (B'mth, Poole and Southampton!) sold maternity stuff - "Oh, you can buy it from the directory" - helpful when you are the size of a whale and have no idea what size will fit or look good Angry.

beef · 02/05/2006 14:06

When Next first started they had quality clothing and the shops were more boutique style - then it went all highstreet and lost its appeal for me.

You find an odd item that's nice but generally I don't like their stuff.

Nbg · 02/05/2006 14:07

Oh don't get me started on that one FS.

I've been told none of the stores stock it now and you have to order it.

nailpolish · 02/05/2006 14:11

our local next dont even stock petite stuff, as well as maternity Angry the shop is huge too

can imagine buying electrical goodies out of next - lol

i also think its very easy to spot a next top someone is wearing. they try and be edgy and 'different' but its all still very safe

i do like their jeans tho'

Flamesparrow · 02/05/2006 14:12

I couldn't believe it - I'd seen a top I wanted, but then the shop that had it shut down... I called the other ones and they said no, so assumed that Southampton would have it because it was a big store - drove all the way there!!! Angry

The little boy's stuff is horrible - I don't want my baby in a tank top!!!

Still like some of the little girl stuff, but only the bits that actually let them look like little girls though!! My toddler is a toddler - not a 14 year old!!!

Bozza · 02/05/2006 14:13

So where do you all shop?

Flamesparrow · 02/05/2006 14:13

Yup, I'll stay loyal with jeans even with all my ranting - they are the best shape for my bum.

nailpolish · 02/05/2006 14:14

i actually think some of the childrens clothes are a bit expensive

i now buy most of dd's clothes from H&M - much nicer, brighter colours (we get fed up of pale pink fairies and butterflies) and half the price

tesco to be honest have good clothes i think for the dd's

Flamesparrow · 02/05/2006 14:20

Right now, nowhere - still losing baby weight and refusing to buy anything Grin

Tops, normally topshop - I have big problems finding decent tops anyway though. Jeans - Next. Errr... don't wear much else Blush

Mascaraohara · 02/05/2006 14:20

I wear their suits to work but find that the sizes vary so greatly.

Used to buy a lot of clothes for dd from their but it's getting far too tarty imho.

Flamesparrow · 02/05/2006 14:21

Oh, and for children - H&M preferably, but most of the time Tesco.

Nbg · 02/05/2006 14:21

I have to say that there is always something I like for dd and Next is one of the 3 shops I will buy things from for her as they last well and fit well but I've been looking at their boys newborn and baby things and I'm not totally enamoured by it. Even the older baby things aren't great.

I was quite looking forward to buying some of their maternity bits too but I haven't bothered now. Too much hassle.

In answer to Bozzas question, I like to get dd's clothes from either Next, M&S or H&M. I dread to think how much stuff I've bought from Asda, Primark and other cheaper places that just go to ruin in the wash.

For myself, the majority of my mat wear as come from Dot Perks.
When not pg I like to get bits from Topshop (but IMO that isn't great anymore). I'd been buying quite a bit from La Redoute and also like ASOS.

Gingerbear · 02/05/2006 14:22

I am going to print out this thread and get DH to hand it in to the relevant folk.
He works for Next (he is not however in on corporate decisions over next seasons fashions), and I have been complaining to him for years about how the style has been heading downwards.
Next as a company has been the darling of the stock exchange for years. Whenever the Footsie had a rocky patch, investors always turned to Next as a safe bet.
I think the Directors need to sit up and take notice of what customers say, in respect of Quality, store appeal and in particular the HUGE numbers of complaints about the way Next Directory is run. Otherwise they could end up in the same predicament as M&S were a few years ago.

nailpolish · 02/05/2006 14:23

nbg, topshop now do maternity wear and H&M's maternity wear has improved, especially the tops Smile

lou33 · 02/05/2006 14:25

i think next is shit

Nbg · 02/05/2006 14:26

NP, I do like Topshops mat wear but tbh I think their prices are a bit of a joke. £40+ for jeans!
H&M I wasn't all that bowled over by either, plus their trousers are made for giants!

GB, good idea!

Get Maternity back in store.
Knock the account holder thing on the head. Why can't I buy on-line without the hassle of having an account?
Also make kids shoes more available!

Rant over Grin

Fimbo · 02/05/2006 14:27

NP-Do you remember when Next at The Fort in Edinburgh had a cafe? I think they had one in Princes Street too. Gingerbear tell your dh to tell them to bring back the cafes!!!

JackieNo · 02/05/2006 14:28

Ooh yes, they used to have a cafe in the one in Exeter when I was there in the mid 80s. It was the height of sophistication (mostly pre-Starbucks etc, I think, at least in Exeter).

Flamesparrow · 02/05/2006 14:30

Blush H&M maternity trousers were good for me....

Nbg · 02/05/2006 14:31

Ah well you must be 8ft tall then Grin

I am only a little elf. 33inch trousers are just no good.

nailpolish · 02/05/2006 14:35

i had loads of H&M mat wear - great summery tops. not sure about the trousers though, think i had 2 cropped pairs i wore for the whole 9 mths

maybe they have gone downhill again since summer '04

topshop brought out their mat range the month after i had dd2 Angry