I'm an active volunteer in my local NCT branch. I have made many friends through various activities sponsored by the organisation.
I agree with Kirstie.
I will also stress, before I say what I'm going to say, that I am very aware that NCT courses vary from region to region.
I realise some people think the C-section roleplay is informative, however I have heard from many people who attended our local courses who felt it was negative. Labour = all very natural and lovely and something to experience, but C-section = frightening, surrounded by strangers with lots of wires hooked up to you. Another complaint I've heard several times (keep in mind, all from people who do not know each other, and not prompted by me at all) was that the courses were too much about how they "felt" about being pregnant, or going into labour, rather than the practicalities of it. I can't comment on these beyond this is what I've heard from many people who have struck up conversations with me regarding the NCT, because they know about my activity with the charity.
My antenatal course (not NCT) featured: specifics about labour, practicalities of what to expect during the process of calling the hospital, checking in, and even a map with directions from one hospital to another (because the main hospital in the city has closed many times over the last year, she was letting us know to be prepared to be sent to the other hospital). Then of course a lot of detail about labour and different forms of pain relief. Feeding, she stressed breast feeding, but was able to talk about bottle feeding (which is so important- statistics show a number of people choose to bottle feed, why leave them at the mercy of their mother's instructions on how to prepare a bottle? Formula has changed since we were children and it can't be prepared in advance the way she did it!) (and no, I didn't formula feed- no doubt someone will care about that...) etc etc.
Now, yes, different people want different things from their antenatal courses. But I think the NCT needs to look into offering different courses. We're constantly stressing how we want to reach everyone (read: younger mums, not the typical NCT middle class 30+ yr old mum) but if we want to reach everyone then we need to offer classes which get back to basics regarding pregnancy and labour. The NCT courses now sound like they mostly appeal to women who have already done a great deal of research on their own and would like to supplement that. (or simply to meet other new mums, let's face it, that's a driving factor for many!)
Honestly, I've had a look at her Twitter feed, and I've yet to find something I disagree with. I was disappointed with the reaction from the head office. Why immediately go on the defensive? Yes, they're also inviting people to give feedback on their courses, but the overwhelming feeling is that of "let's protect the NCT from this negative publicity."
It's quite timely, actually. I've heard a number of casual complaints from acquaintances over the last few months, and I encouraged them to give feedback to people who matter more than myself. Most of them don't, or won't, because they just can't be bothered as they're done with their course, made the friends they wanted, and are immersed in newborn nappies.
I hope no one takes my comments personally. The longer I am involved with the organisation, the more jaded I feel about certain aspects of it.