Two stories:
- I recently had a breast cancer scare. The GP referred me for an emergency two week scan and said that if I didn't hear anything within a week I should call a number she gave me. After a week of hearing nothing I called and was told that I should hear from them within 4 weeks.
- DD has skin problems and was referred to a dermatologist. Every single appointment is by telephone. When I wrote to suggest we should at least have zoom calls this was ignored. They have never seen his skin!
This is madness. What is going on?