DD has today tested positive for Covid.
NHS Test and Trace rang and it went something like this:
T&T: Hello, can I speak to DD?
Me: DD is 6, I am her mother
T&T: This is NHS T&T bla bla bla. I’m going to ask you to tell me about DD’s contacts. [Asks for DD’s details, confirms isolation period]
Me: Okay. No problem.
T&T: Are you responsible for this person?
Me: Yes
T&T: and were they born after 2003?
Me: Yes
T&T: and when did they last see DD?
Me: Sorry, who? I thought we were taking about DD?
T&T: Oh. We’ve done it wrong. Can you confirm her school’s postcode and when she was last there?
Me: [gives details]
T&T: Thank you. If you have any queries visit //www.blabla.com. Thank you for your time.
Me: Sorry? You’ve not asked me about her contacts?
T&T: It won’t let me go any further. You’ll get another call.
Me: Right…
T&T: Thanks. Bye.
All this was interspersed with very long silences and lots of tapping. Ridiculous!
Any better for anyone else?
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Covid
Farcical Test and Trace call
43 replies
NameChangerDanger · 02/12/2021 14:39
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