Hello,
I have a quick question about private hours at a nursery. My daughter is three and qualifies for the 30 hours free childcare. She attends nursery 2 days per week. Our nursery opening hours are 7.45-6pm which is 10 hours and 15 minutes. Nurseries can only offer 10 hours per day so we receive 20 free hours per week and have to pay for 30 minutes. Our nursery charges £120/hour for private hours if you attend 2 days per week (and £14/hour if you attend 3 days per week) so even though my daughter attends 2 days per week we still have to pay £60/week for that extra 30 minutes!!!!
The nursery never provided a price break-down and only released their fee structure when asked over and over again via email. My question is: Are they allowed to charge this staggering amount per hour? Is there an organization that can advise us on this and should we contact ofsted to complain?