Hi Jecca,
We were due to have dd at the Royal Free this Summer. We had received only NHS care till a week or so before her premature birth at 36 weeks then went private, with a consultant at the Royal Free, and had a c-section performed by him at the Portland. The decision was very much affected by the fact dw had BUPA insurance cover for her medically-required c-s.
A number of friends of ours have just had babies at the Royal Free too, including one five week prem. General consensus: Labour care is fine. Postanatal ward not very nice.
(I have also repeatedly heard 'do NOT go there' stories several times, so YMMV).
We tasted the labour ward and postanatal experience several times when my dw was admitted overnight. Doctors not really experienced enough to make the call on DW's treatment nor 'follow through' with a management strategy, low midwife:patient numbers and frequently exasperated patients. Simply not enough hands to go round IMHO / IME.
FWIW, the move to a private consultant was right for us. We had a 24 hour bleep (which I used), access to his secretary for comms, he held private clinics at the Royal Free etc. But make no mistake: this kind of care is v. expensive (you pay for all visits, all scans, all bloods - aside from delivery / anaethetist / hopital charges). BTW, Our NHS care at the Royal Free had been excellent and I never felt dw wasn't scanned, or her blood tested etc. because of attempts at cost-cutting.
(However, when it comes to the crunch, IMO the NHS sonographer missed dd's declining growth and the doctors we kept seeing (all part of the named obstetricians team) simply didn't take a 'bird's eye view' of our situation... it was too 'try this and we'll see tomorrow / in two days' type of thing).
FWIW, we found the care at the Portand to be impeccable. DW was on close obs for 12 (or was it 24 ?) hours after the birth - this was one to one care with contant obs / fluids / bp checks / drugs admin (to alleviate - or catch- any risk of blood pressure / pph post-op complications - she had bp issues... this was requested by the consultant, I don't know if this is standard treatment). Staff handover was professional. Staff tended to be VERY experienced (5 - 15 years nursing experience was typical, both in private sector and NHS). They were pleasant and didn't seem too stressed like the NHS mws we'd met. DW was there for six nights, I stayed for five of them. The room and service etc. were all amazing.
Our experience also took in the Portland's NICU and SCBU units - dd was 4lbs 4oz (IUGR). I was pleased with the care here too. I had good access to the paediatrician, ward sister, ward nurses etc. Record keeping (both for dw and dd) was perfect. (Only mention this as at the Royal Free obs were so often late / skipped etc.)
I agree with prior sentiment that serious emergency complications (which of course you won't know about before IYSWIM) are perhaps best dealt with within the NHS, and one might then conclude that this is the best way to go, full stop.... however, we could not, of course, be assured a consultant surgeon within the NHS, nor did I feel 100% sure that the postnatal care would be satisfactory....
Anyway, I'm waffling. I've posted the consultant's name before, and have posted lots of stuff close to the birth, so if you / your friend feels like it, there's stuff in the archives or you can CAT me.
PS - with ref to deaths at the Portland, I believe they have cleaned up their act significantly since these occured several years ago (I'm not trying to excuse poor care then), and let's face it, maternal and neonatal death / serious failiure in care also occurs within the NHS, as I have discovered, to my sadness, several times in the last year or so on MN.