Situation - having to check documents at work while speaking to the person whose documents they were, like, checking someone’s passport and having to read out their name and address back to them to check it. A name you haven’t heard or seen written down before, if you say “I hope im pronouncing this right” and then confirming the name. Is that othering and offensive or not? I can totally see that it might make the person feel that they were different, that their name was unusual, unknown, different, even weird. But I can also see that it could be viewed as the person saying it, trying to show they actually cared about how it was pronounced, instead of going in bulldozing over the correct pronounciation, and saying it however they felt like.
What do you think?