I've been thinking of opening a yarn shop for about a year now. We don't have one in our town (although there are a couple of market stalls selling 100% acrylic yarn in the local indoor market). The next town over has a small shop selling some nice yarn but out of the four staff that work there one is downright rude and aggressive, one is always too busy talking about what's gone wrong in her family to be any help (and desperate to get you out of the shop so she can get back to it!) and although the other two are nice, they aren't very helpful to new knitters.
My idea would be to have a good selection of yarns as well as books, patterns, needles, buttons, crochet hooks etc but also a comfy seating area where people can come in with their knitting and have a cup of coffee and chat, knitting clubs and also lessons for beginners. I plan to have a sign saying 'there are no stupid questions, please feel free to ask'
So, would you shop somewhere like that?