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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Using mobile phone when driving

197 replies

40andnotsofabulous · 25/04/2026 19:18

Hoping I can get some advice. I received letter this morning asking me to confirm if I was driver earlier this week on set road at set time as I had apparently been using my mobile phone.

It was definitely me driving and I was on phone at that time- checked records and I was on a works teams call. However, my phone set up is blue tooth to come through car, and as it was a phone call I can’t see why I would have been touching my phone at all (it sits in the central bit of car). I don’t play with phone in car, but even still I have double-checked messages etc and as I expected there is nothing sent. Am a bit confused- unless I literally moved the phone, but even the am not sure why I would.

The letter doesn’t give other details or say what the evidence is. I don’t want to dispute if it’s true, but I also don’t want to say I am guilty without checking it.

has anyone been in this situation? Do they send the photo or evidence after you confirm you are driver?

Posting in AIBU for traffic. Fully appreciate if using phone while driving then it is unreaonable behaviour and so makes sense to get the fine, but this is not what I am disputing! Thanks in advance.

OP posts:
Thread gallery
5
Mischance · 26/04/2026 14:25

Interesting ... if talking hands free is so dangerous, how does talking to a passenger rate I wonder?

Isobel201 · 26/04/2026 15:08

Atoxicsewerofhate · 25/04/2026 20:15

I think most people don't take long personal calls either

I don't either. If its really important I'll answer and ask for a call back another day or time, but if its not important, I won't answer.

marsbarslice · 26/04/2026 15:12

Mischance · 26/04/2026 14:25

Interesting ... if talking hands free is so dangerous, how does talking to a passenger rate I wonder?

I think the difference with talking to a passenger in the car is that you can easily stop the conversation to concentrate on the road - that's not so easy when you're on the phone in a meeting or whatever and are trying to be fully present in two places at once.

LlynTegid · 26/04/2026 15:13

40andnotsofabulous · 25/04/2026 20:08

Normal call- no different to usual phone call. Video and screen share have to be activated and I don’t that when driving, I just press accept on my steering wheel and then drive and talk.

To the person saying not to take calls when driving, that’s very difficult to avoid when I also have duties as a parent for school drop off and I work different time zones. It’s very common for people to be on calls during commutes

So you have an employer that has little regard for family life. And not much for road safety.

notatinydancer · 26/04/2026 15:31

You shouldn’t do Teams meetings whilst driving. How can you concentrate on either properly?

Elbowpatch · 26/04/2026 15:51

Mischance · 26/04/2026 14:25

Interesting ... if talking hands free is so dangerous, how does talking to a passenger rate I wonder?

”Using any phone while driving is dangerous - driving is a highly complex task requiring a person’s full attention, as any error can be catastrophic. Drivers who talk on phones, both hands-free and hand-held, are four times more likely to be in a crash resulting in injuries, and researchers have found a correlation between phone use and culpability in crashes.”

“It has been argued that talking on a phone is no different to talking to a passenger. However, research has found drivers talking to passengers are less at risk than drivers on phones; it is theorised by researchers that conversations with passengers are modulated because both the driver and passengers can see what is happening on the road.”

https://www.brake.org.uk/get-involved/take-action/mybrake/knowledge-centre/mobile-phone-use

Mobile phone use while driving

Mobile phone use while driving | Brake

Find out more about the dangers of using a phone behind the wheel

https://www.brake.org.uk/get-involved/take-action/mybrake/knowledge-centre/mobile-phone-use

likelysuspect · 26/04/2026 15:56

Yes theres something different about the way your brain works from when you're talking on a device, to when you're talking to a person next to you

Although I thought I also read that kids in the car are a major risk as well.

FoxRedPuppy · 26/04/2026 21:16

Loads of people I know do long personal calls while driving. One of my friends always phones when driving home from work. I’m like her personal podcast 😂

TheChickenRun · 27/04/2026 18:37

40andnotsofabulous · 25/04/2026 19:18

Hoping I can get some advice. I received letter this morning asking me to confirm if I was driver earlier this week on set road at set time as I had apparently been using my mobile phone.

It was definitely me driving and I was on phone at that time- checked records and I was on a works teams call. However, my phone set up is blue tooth to come through car, and as it was a phone call I can’t see why I would have been touching my phone at all (it sits in the central bit of car). I don’t play with phone in car, but even still I have double-checked messages etc and as I expected there is nothing sent. Am a bit confused- unless I literally moved the phone, but even the am not sure why I would.

The letter doesn’t give other details or say what the evidence is. I don’t want to dispute if it’s true, but I also don’t want to say I am guilty without checking it.

has anyone been in this situation? Do they send the photo or evidence after you confirm you are driver?

Posting in AIBU for traffic. Fully appreciate if using phone while driving then it is unreaonable behaviour and so makes sense to get the fine, but this is not what I am disputing! Thanks in advance.

Don’t admit something you aren’t sure you did! (And even then, I wouldn’t admit anything without seeing the evidence they claim to have.)

Apparently the police are now accepting random people’s dash-cam footage and sending letters that rely on the recipient “confessing”.

The footage may have been sent about another driver’s behaviour and the police have scanned it for any other things they can try. Such footage isn’t reliable.

The police seem to be using it to issue fines to generate revenue and increase their prosecution stats.

Miyagi99 · 27/04/2026 20:43

40andnotsofabulous · 25/04/2026 20:08

Normal call- no different to usual phone call. Video and screen share have to be activated and I don’t that when driving, I just press accept on my steering wheel and then drive and talk.

To the person saying not to take calls when driving, that’s very difficult to avoid when I also have duties as a parent for school drop off and I work different time zones. It’s very common for people to be on calls during commutes

Maybe they caught you pressing accept.

ERthree · 27/04/2026 20:55

marsbarslice · 25/04/2026 19:30

You probably tapped the screen or adjusted something on the phone without realising.

And that is the scary thing. So many are so used to handling their phone constantly that this driver here could have picked up her phone and not have realised.

TwoLeftSocksWithHoles · 27/04/2026 21:02

ProfessorRedshoeblueshoe · 25/04/2026 19:55

I don't drive, but I will answer DHs phone for him, so how would they know ?

AI cameras are being deployed on UK roads to automatically detect drivers using handheld mobile phones and failing to wear seatbelts. These systems, often using Acusensus technology, record high-quality footage from vantages like bridges, analyzing for offenses using AI before review by human operators for enforcement.

likelysuspect · 27/04/2026 21:08

I always worry about the seat belt thing because I wear black all the time, a seat belt isnt visible on me

giraffeski · 28/04/2026 06:41

Someone I know was 'caught' doing this however when they sent her the evidence she was actually holding a croissant

Spaghettea · 28/04/2026 06:45

Devon have recently installed overhead cameras to pick up drivers who are on their phones, no seat belts, unsecured children and pets etc. It's possibly something like that you've been caught on.

Dbank · 28/04/2026 09:57

Miyagi99 · 27/04/2026 20:43

Maybe they caught you pressing accept.

Not illegal to touch the phone provided you're not holding it.

Witchonenowbob · 28/04/2026 09:59

likelysuspect · 25/04/2026 19:35

We're on autopilot when we drive, thats the problem. Its completely normal just to lean forward and tap it, straighten it, move it, whatever.

Agreed

NeedWineNow · 28/04/2026 10:08

likelysuspect · 25/04/2026 20:18

AI says this, cant be bothered to find links

Using a hands-free phone while driving is as dangerous as—or potentially more dangerous than—drink driving. Research indicates that hands-free phone conversations cause significant cognitive distraction, leading to slower reaction times, reduced situational awareness, and higher crash risks compared to driving under the influence of alcohol at the legal limit.

Key Findings on Risks:

  • Reaction Times: Hands-free users have slower reaction times (up to 30% slower) than those driving at the legal alcohol limit.
  • Collision Risk: Using a hands-free device increases crash risk by four times, a similar hazard level to driving at the legal alcohol limit.
  • Cognitive Distraction: Even with eyes on the road and hands on the wheel, conversations take mental resources away from driving (inattention blindness), causing drivers to miss up to 50% of information in their environment.
  • Delayed Reactions: Similar to drunk driving, hands-free users exhibit slower braking and poor speed control.
  • Impairment Duration: The cognitive distraction effect, particularly from complex conversations, can continue for up to five minutes after the call ends.

Hands-Free vs. Alcohol Breakdown:

  • Reaction Times: Hands-free users are significantly slower to react to hazards than those over the 0.08 BAC limit, as found in some simulators.
  • Driving Behavior: While alcohol-impaired drivers tend to drive faster, hands-free users often slow down but struggle with maintaining lane position and reaction times.
  • Severity: Some studies suggest that hands-free phone use can lead to higher cognitive impairment than driving with a blood alcohol level of 0.08.

Despite the perception that hands-free is safer, studies confirm that cognitive load—not just holding the phone—is the primary cause of distraction, making phone conversations highly dangerous

This accords with what DH was told when he did an online speed awareness course recently. There was a discussion part of the course and someone brought it up about phone use. DH said it was a really interesting discussion and if he hadn't been put off using a phone in the car before then he had now.

Erin1975 · 28/04/2026 10:18

FoxRedPuppy · 25/04/2026 20:04

My work doesn’t oblige me to, but sometimes I just don’t have enough time to fit in all the Teams call I have to be in.

Interesting. My work has a policy that nobody may make phone calls when driving even with a bluetooth headset or whatever.

angelos02 · 28/04/2026 10:32

The difference between speaking to a passenger and someone on the phone is that the passenger can sense if the driver is approaching a tricky roundabout or something going on ahead and shuts up for a bit.

angelos02 · 28/04/2026 10:34

Amazing how no-one ever admits to holding their mobile phone while driving yet you see it all the time. (Not talking about OP here, just a general observation). I view holding a mobile while driving in the same league as if they were holding a bottle of vodka. Disgusting, dangerous behaviour.

Ineffable23 · 28/04/2026 10:40

Dbank · 25/04/2026 20:23

It's worth understanding that the offence is "using and holding", you're allowed to use and touch a phone whilst driving (provided it's not distracting etc).

I would confirm you were driving, but not to any charge that may follow.

This is what I thought. I'm pretty sure you're allowed to touch the phone but not to hold the phone. A strange distinction maybe but I'm pretty sure it does exist in the law.

loislovesstewie · 28/04/2026 10:52

likelysuspect · 25/04/2026 20:16

I remember sending an email at work once about this and about how I will refuse to have hands free and I linked to some research showing how the risk of accidents increase using a hands free phone in line with alcohol use (cant remember the level of alcohol use)

Im viewed as awkward and inconvenient. This is front line public sector statutory work, so people have to squeeze in 16 hours work into 8. Driving to and from a visit? Never mind you can use the travel time to dial into this or that meeting.

The problem is, its also inconvenient to me given that no one gives a toss if 4 hours of my working day is on the road but I still have this or that phone call/meeting/discussion/interview with a client to do.

I refused to do this ages ago. I advised my manager that I would not answer my work mobile while I was driving. I said I would pull over when it was safe to do so,but it would be best to text if urgent. And then wait for me. Shortly afterwards policy was changed, we were told that safety was paramount and management would have to accept they weren't that important. So hands free was not allowed either.

Dbank · 28/04/2026 12:31

Erin1975 · 28/04/2026 10:18

Interesting. My work has a policy that nobody may make phone calls when driving even with a bluetooth headset or whatever.

That seems like a really good idea, I hope more companies adopt the same policy.

WtP · 28/04/2026 14:08

Erin1975 · 28/04/2026 10:18

Interesting. My work has a policy that nobody may make phone calls when driving even with a bluetooth headset or whatever.

Very similar to my company & it's a huge American corporation. You set your phone to state "I'm driving at the moment and will call you back later"

I consider myself a reasonably good driver, with 44 years driving experience including PSV licence. Up until recently I was doing 30'000 miles a year, last small claim was 30 years ago and no points since 1988.
Having said all that I know my driving is below standard with just 1 passenger chatting to me in the car and a phone has that disconnect that seems to be worse. If I was driving a coach and chatting I would guarantee the passengers would be having a less comfortable ride