The price of everything has increased that's needed to deliver a meal out, everyone knows this, because everyone is paying more for their supermarket shop, their gas and electric, for life really, but there seems to be a mental block when it comes to hospitality and the fact that they're not magically immune to paying more for those things too, meaning that the price to the customer rises. When it comes to paying more for the same in hospitality, suddenly it's being ripped off and extortionate and resentment.
A really popular and always busy place in the town I work in has just announced it's closing, which is the 3rd or 4th this spring/summer alone. A lot of other places just didn't reopen after the winter period. And this is a town where on a sunny day you can't get a parking spot for love nor money, there's loads of foot traffic, people are lamenting the loss, and the owners have commented saying they can't even break even on what they need to pay out to keep the place going unless prices rise more, which people aren't willing or able to pay, and clearly resent paying, even though that's what it costs.
I've no doubt there's some who are profiteering, someone certainly is somewhere in the chain of supply. As an example we're paying 3x more for the oil we use to cook with than we were pre covid, we're not getting more oil for that increased price. So we either put up the prices to cover it or lower the quality of the oil we use to keep the price lower. People complain at both. They want the highest quality but they don't want the price tag that goes with it.
And that's just one element of many that would go into a dish and all elements have increased. Not passing that increase on to the person actually ordering and eating that food is a really quick way to go bust, but people resent that cost being passed on - why do they feel like someone else should be subsidising that increase?
I get not having the disposable income to eat out, I'm one of those people, I can't afford to even use the most modest of hospitality places.
I think it's the resentment that finishes off places tbh, I said on another thread that it's like people hate hospitality venues, they want to use them but they're not willing to pay what it costs to do so.
The staff are doing more work, the owners barely break even to keep prices as low as they can and then you're faced with the resentment and accusations of ripping people off, be enough to convince most people that it's not worth the hassle being in the industry.
It's no wonder we're ending up with chain places that serve microwave meals, the whole industry and the skills within it have been devalued, there's not an endless supply of people willing to work long hours for little pay or reward and then be resented for it as well.