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Please explain to me like I'm dumb - how do I use the tube?

135 replies

Knbcdryhb · 09/08/2024 19:04

Sorry posting here for traffic

Never been to London before, going in a few weeks and a bit nervous about getting around on the tube.

can anyone explain how it works? How do I pay? How do I know where to go, will there be someone there to help? How will I know if I'm getting on the right line? Anything else I'm not thinking of / general advise?

OP posts:
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7
Klippityklopp · 09/08/2024 23:37

Download the TfL app.
Type in where you're starting from and finishing. It will tell you the quickest way, step free way, bus only way.
On the tube tap in and out, on the bus tap in only.
All lines are colour coded and really easy to follow
Use the same card or apple pay for the whole day so if you are using it a lot your total fare gets capped. Don't use Apple Pay for one journey then your debit card for another
Also some stops are so close it's quicker to walk. If you are going to the usual tourist spots London is really easy to walk around

PotatoFan · 10/08/2024 00:36

purpleme12 · 09/08/2024 23:29

I am going to London tomorrow till Sunday
I haven't been for years so not familiar with oyster card.
But I saw your post. I have a disabled Railcard.
What is best/cheapest for me to do?
Should I get an oyster card? And how do I do that?

An Oyster card costs £7 so if you’re just going for the day it’s not worth getting the discount. I travel into London regularly so it’s worth me paying the one off £7 to get the third off.

purpleme12 · 10/08/2024 00:39

We're going for Saturday and Sunday

WineIsMyMainVice · 10/08/2024 00:45

GoodVibesHere · 09/08/2024 19:15

OK I'm an anxious person, and my general advice is to not worry about people who are quick and know what they're doing - there will be people rushing and dashing about but you are free to take your time, no need to run or rush, there are tubes every few minutes so if you miss one it's no problem, get the next one. Just take your time, what's the worst that can happen if you get on the 'wrong' tube you can hop off and get on a different one. You'll be fine.

This is really good advice.
Don’t worry. The staff are really helpful. And everything is really well signposted.
Golden rule - on escalators stand on the right, walk on the left!!
Have fun!! London is my favourite city in the world!!!

Jumpingthruhoops · 10/08/2024 00:59

Knbcdryhb · 09/08/2024 19:08

Does it need to be an actual card or can I use Apple Pay? (Sorry if that's a dumb question!)

You can use Apple Pay or G Pay

Bobbotgegrinch · 10/08/2024 01:01

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

Nursery school generally has fewer bell-ends.

Trumpton · 10/08/2024 01:08

When I first went to London I did not know that that once you were on the tube system you could change lines underground. At every interchange I took the escalator to the surface then bought a new ticket to the next interchange. 🤣Just a thought.
I am sure everyone knows this but just in case.

Trumpton · 10/08/2024 01:12

Skigal86 · 09/08/2024 20:12

Keep right on the escalators!

not sure if it’s already been said but you can set a card up on Apple Pay specifically for travel so you just tap your phone without needing to do facial recognition or clicking in to Apple pay

Wow! I did not know that! Off to London next week and have just set express pay on my phone.

amicissimma · 10/08/2024 01:35

When you are faced with those boards showing all the stations on the line, mentioned upthread, it's easy to think you've got to pick out your station really quickly so that you can get on the train, specially if you can hear one coming.

You don't. The trains are so frequent during the day that you can take your time, pick out the station you want, let the approaching train go and be sure you are on the right platform waiting for the right train and the next will be along in a few minutes. The slightly longer wait will be a lot quicker than going the wrong way and having to return.

mathanxiety · 10/08/2024 01:50

Download a map of the entire system.

Study the key. Note different colours of the lines, and all the symbols and what they indicate.

For instance, you can connect to other lines at some stations, indicated by white circles on the map. This makes planning your route easy.

There are maps of the route posted inside each carriage. Check where you are and compare to where you think you should be after your train arrives at the first stop after the one you got on at.

If you realise you're going in the wrong direction, hop off (or, don't panic, and hop off at the next station) and switch to the opposite direction platform. It will be signposted.

freetoursbyfoot.com/how-to-use-the-london-underground/

Handy guide ^ to the Tube.

sashh · 10/08/2024 06:08

If you are arriving by train into a mainline station the staff are used to explaining the system.

I did have an Oyster card from years ago, I actually gave it away. These days the only reason to use it is so that you use the correct card to tap in and tap out. But you can do it with a credit or debit card, but use the same card.

The cost will be capped to the daily maximum, so if you take three journeys on the same day you won't pay any more that day.

Tapping in and out is done at the automatic gates but if you have a lot of luggage or a pram there is a wider gate the staff can open. Very similar to most train stations these days.

Once you have tapped in follow the signs to the line you want and the direction you want.

There could be escalators (stand on the right) lifts, stairs or level access, just follow the signs.

Once on the platform there will be a sign saying how long the next train is, just wait until it arrives, the doors will open and generally people let passengers off before getting on.

There are help call point on most if not all platforms.

Keep your bag in front of you.

Remember to 'tap out' on the same card.

Oh and London also has busses and trams. Sometimes the bus is a better route and you get to see things.

Have fun.

punkyKat · 10/08/2024 06:41

The TfL app will tell you you routes to take it's a godsend

tooscaredandtired · 10/08/2024 07:07

Work out your journey on City Mapper app then follow the colour code signs around the station.

Make sure you know if you are going east / west bound or north / south band to get on the right train - there are maps on ever platform.

If you take the northern line make sure take the right branch as you'll get trains on same platform going to different destinations. Similar with circle and district line.

You can tap in and out with contactless or Apple Pay

There are signs all over the stations but do plan your route in advance so you know where to change etc

PuppyMonkey · 10/08/2024 07:19

Trumpton · 10/08/2024 01:12

Wow! I did not know that! Off to London next week and have just set express pay on my phone.

I just set up Express travel mode too - amazing!

thanks to all on this thread for the tips as I’m going on Sunday for a few days. Been playing about with citymapper site too and it looks so much easier than the rubbish TFL one that doesn’t tell you which direction to go .Smile

Erlanger · 10/08/2024 07:33

You can walk all over the place from your hotel, I'm not sure I'd bother with the tube much as you will miss seeing so much if you're on the underground!

Make sure you take a nice mosey down Marylebone high street. There's a great restaurant there called Fischer's and the lovely Daunt Bookshop.

Chester23 · 10/08/2024 08:17

Knbcdryhb · 09/08/2024 19:04

Sorry posting here for traffic

Never been to London before, going in a few weeks and a bit nervous about getting around on the tube.

can anyone explain how it works? How do I pay? How do I know where to go, will there be someone there to help? How will I know if I'm getting on the right line? Anything else I'm not thinking of / general advise?

We went a few years ago for the first time. Once you get the hang of it, it's easy. I think we used a map. We did ask at help desk about oyster card but she told us to just use contactless card if we're just visiting.

CherryBlossomFestival · 10/08/2024 08:48

PuppyMonkey · 09/08/2024 22:36

The one thing that bugs me about getting on the tube is people on MN etc say ‘ just get the Victoria line to Oxford Circus and get off at Covent Garden or whatever.’

But for none Londoners like me and OP, the main worry is… what direction? You lot know - but us lot have to panic when we’re at the station and changing to the next line and stressing about towards which direction? It’s really not that clear sometimes

I was taught (pre apps) to sit down with a tube map and work out:

  • which line?
  • what-bound?
  • to where?
if you do that and write it down for each chunk of journey, it helps a lot.

Or just use Citymapper.

Wordsmithery · 10/08/2024 09:39

Plan ahead, write your instructions (if you need them) on a piece of paper so you don't need to keep pulling out your phone. Allow plenty of time and be prepared to retrace your steps if you do happen to get on the wrong train.
Most important of all, though, is avoid rush hour. Once you're a seasoned tube user you'll take rush hour in your stride but it's an unnecessary aggravation when you're on your first trip.
Enjoy whizzing through the city and imagining all those traffic jams you're avoiding!

Q2C4 · 10/08/2024 09:44

meganorks · 09/08/2024 19:24

Easiest way to pay is with a bank card - just swipe on the barrier and it will work out your cheapest price. Ie if you just make one journey, that's all you'll get charged. But if you do more you'll get charged for a travelcard instead.

Download a tube map. Find out the nearest for where you are staying and plan to visit and then it's really simple. Each line is a different colour. You can change line at a station marked as a white circle with a black outline. It's really easy to see what lines are at each station.

Be aware that in the very centre of London, some stations aren't very far apart, so it's probably quicker to just walk one or two stops (eg leicester square to Covent garden is super close)

TfL published a geographically accurate tube map here: tfl.gov.uk/corporate/transparency/freedom-of-information/foi-request-detail?referenceId=FOI-0525-1920

meganorks · 10/08/2024 10:02

Q2C4 · 10/08/2024 09:44

Oh! I love this. Probably more confusing than just a standard map for first timers. But the central London bit is super useful. It's often easier to walk one stop to get on the line you want than travel one stop and change.

ChessieFL · 10/08/2024 10:34

Someone upthread did mention this but worth reiterating in case it got missed - you need a separate card/payment method for everyone in your group. You can’t use the same card/payment method for more than one person. I quite often see couples/groups trying to tap in a second person using the same card as the first and getting confused why it won’t work.

bluegreygreen · 10/08/2024 11:06

I prefer Oystercard - much happier not worrying about having a card or my phone out while travelling about the busy tube

Knbcdryhb · 10/08/2024 18:04

Thank so much everyone for your tips it's massively helpful ❤️ probably seems dumb (especially for people who've been doing it for years) but coming to London for the first time is quite intimidating! But definitely relieved with all you're advise. I'm just going to make sure I plan ahead, leave myself plenty of time so I'm not rushing or flustered and enjoy the city. Thanks so much everyone

OP posts:
hippieyogi · 11/08/2024 07:22

I'm in London every day. I haven't had an Oyster card since I was a child. I tap in and out using Apple Pay, never had an issue.

hippieyogi · 11/08/2024 07:23

But like someone's just said, oyster is good if you're wanted to keep an eye on budget, or not have your card or phone out :)