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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To have left negative feedback for a seller on ebay?

31 replies

EllieG · 15/01/2008 21:56

OK, I'm a bit scared of doing this, but it's not too contentious, and I am genuinely asking if I have been a bit on an old moo.

I ordered a canvas shelving unit. The pic was lovely, just like the one in the John Lewis or Littlewoods catalogue (they won't deliver to me), but a bit cheaper.

I did not read the item description properly - this was obviously my fault and silly of me. When shelves came today they don't look half as nice as they photo, which show them being wood frame with light canvas material. They are actually a gray metal frame, which is rather ugly.

I checked description and to be fair to the seller, he did say that they were metal framed. However, the photo is clearly wrong and i was narky and left negative feedback. Now he's rung my x-(d)h to get my number, who gave him my Mum's number and emailed me snottily to say I will affect his business etc and I should have taken it up with him first.

I feel bad now. Should I?

OP posts:
VictorianSqualor · 16/01/2008 12:17

We sold something the other week, got the courier to pick it up and supposedly deliver it to the person, the courier has had it over a week now, we;ve tracked it and apparently their was no-one home to collect it, but the buyer says they recieved no delviery card, anyway, we're having all sorts of kerfuffel trying to get this buyer to be able to collect their item from the courier, without decent comms we could have been left bad feedback, for an item which cost about £40 saying it never arrived, that's why you should contact them first

blueshoes · 16/01/2008 12:51

EllieG, did you get the seller to retract his negative feedback as well? If not, you still have the right of reply - just mention that it was retaliatory -ve feedback and that seller since offered refund for misdescription and matter sorted.

EllieG · 16/01/2008 14:51

I got an email saying he's withdrawn his. It's all very complicated and I am going to stick to normal shopping from now on.

OP posts:
Grrlscout · 16/01/2008 17:09

Ah, ebay isn't that bad. I've been on it for six years now and have only had a handful of problems. You have to read the fine print on the listings, but you really should do that anyway, regardless.

The reason sellers get freaky about feedback is because they can actually be struck off as sellers if their negative feedback is too high. That and the fact that folks are more willing to buy from someone with close to 100% feedback than someone who doesn't...

Willowwisp · 16/01/2008 22:55

I love e-bay! OK sometimes you do buy stuff and its a load of old rubbish, but I've sold loads of stuff on it and have 100% feedback! Most things can be sorted out by mailing the seller but somtimes neg just has to be done.

BUT I was stung once, I sold four of my expensive bridesmaid dresses on there, one woman bought two of them at £75 each and I threw two tiaras in for FREE!! The cheeky cow then re-sold them on e-bay the next day using MY WEDDING PHOTOS!!! The heads of the bridesmaid had been blacked out by me orginally but they were still mine! I WAS ENRAGED when I mailed her and asked her to take MY wedding photos off her profile she had the nerve to say 'people like you need to get a f...ing life'! And then called me a 'saddo' OMG I nearly self combusted!!

I wasn't bothered that she had re-sold them as I got what I wanted, but to use my wedding photos, how outrageous, anyway I reported her to e-bay and they were removed the next day, no apology though!

Grrlscout · 17/01/2008 06:59

That's outrageous, willowwisp. She could have at least asked you if she was too lazy to take pictures on her own. They give away digital cameras in lucky dip bags these days, ffs.

While we're talking naff ebay sellers, I giggle at sellers who list items individually that obviously came together once upon a time, particularly when the items have no value on their own. I saw someone who'd taken what was pretty obviously a No 7 free gift kit from Boots and was trying to sell the individual naff sampler size bits as separate items.

"Ah, lovely! Just what I need, since I live in a cave or am too thick to actually find a store giving away free cosmetics - a sampler size Boots mascara and a two use lip gloss for a pound each and £3 per item shipping!"

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