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Share your dilemmas and get honest opinions from other Mumsnetters.

Returning new clothes after wearing them

90 replies

GonnaGetGoingReturns · 16/06/2022 12:18

I had a disagreement yesterday with someone re this, they both said, they would return new clothes after wearing them, especially if it were e.g. event clothes, e.g. for a wedding etc.

One person said "everyone does this all the time". Stated that on fashion shoots, stylists would do this a lot. In that case I don't know if the stylists have an agreement with the clothes shop, to do this. E.g. in return for the label to be promoted in the media/magazine/instagram post.

I'd never do this, firstly it's immoral, secondly although retailers could absorb the costs (so this person said), it must have an effect on their overall profits, e.g. even a large multi national company it must affect their profits. Secondly, I'd worry about spilling wine or something down the item but also I wouldn't want to buy clothes which someone else had worn for the night (not taken home, tried on, decided you don't like it and then return).

I've even had a friend of mine joke to me when I'd bought a top, took it home, she was with me, I tried it on and then was about to take the label off before wearing it out and she said "oh aren't you taking that back then after you've worn it out?" And looked slightly surprised when I said, "no".

I just absorb and plan the costs of my clothes.

I think I must have come across as really moralistic, am I wrong or right or as one person said "there are bigger things in the world to worry about".

OP posts:
Maireas · 16/06/2022 16:45

BaaCake · 16/06/2022 13:04

Scummy, lots of it gets thrown and they have to price all this into the cost to the consumer so it drives up the costs.

It is, and it does.

Maireas · 16/06/2022 16:48

Some people just seem to think that shops are a free loan service.
No justification is convincing.

Mangogogogo · 16/06/2022 16:48

Super scruffy

Heyisforhorses · 16/06/2022 16:49

I know someone who did this with Spanx. Fought for ages with shop assistant and got her money back. Now that is grim.

BaaCake · 16/06/2022 16:52

Heyisforhorses · 16/06/2022 16:49

I know someone who did this with Spanx. Fought for ages with shop assistant and got her money back. Now that is grim.

They won't be resold though they'll get chucked away surely?

Maireas · 16/06/2022 17:16

Heyisforhorses · 16/06/2022 16:49

I know someone who did this with Spanx. Fought for ages with shop assistant and got her money back. Now that is grim.

Awful. You can imagine the justification, can't you? She needed them for under an interview outfit or special wedding outfit etc. Shudder.

User1406 · 16/06/2022 17:18

I don't do this but I can imagine lots of people do as I've bought clothes that have definitely been worn out. Or even tops where someone has at least tried them on carelessly and left foundation marks all over it.

But this is why you should wash anything before you wear it. If I buy a new item of clothing, I'll try it on. If I intend to keep it, the labels come off and the item goes straight into the laundry basket. Especially if it's underwear as there are numerous places that allow you to return underwear, so god knows who has worn it.

VonTrippTrapp · 16/06/2022 17:19

I've never met anyone who does this (or who has admitted to doing this). I wouldn't do it. I don't have much love for fashion houses, but you have the option just to not buy anything and wear what you've got in your wardrobe? Maybe if it's part of their job like stylists, but agree that you'd then agree with the retailer wouldn't you and maybe they'd lend you clothes as free advertising or something...

Riverlee · 16/06/2022 17:28

I would never do this.

I used to work in a shop that sold walking shoes. We had someone try to return some mens shoes because she was female (it wasn’t uncommon for men with small feet to buy ladies shoes, or vice versa). They were covered in mud!

coffeecupsandfairylights · 16/06/2022 17:28

User1406 · 16/06/2022 17:18

I don't do this but I can imagine lots of people do as I've bought clothes that have definitely been worn out. Or even tops where someone has at least tried them on carelessly and left foundation marks all over it.

But this is why you should wash anything before you wear it. If I buy a new item of clothing, I'll try it on. If I intend to keep it, the labels come off and the item goes straight into the laundry basket. Especially if it's underwear as there are numerous places that allow you to return underwear, so god knows who has worn it.

You can return underwear but it can't be resold.

When I worked in retail, all refunded/returned underwear was just chucked in the bin. The same went for socks.

GonnaGetGoingReturns · 17/06/2022 10:46

@coffeecupsandfairylights - I thought most underwear and bikini bottoms couldn't be returned, or is it if they still have the plastic strip in the gusset?

OP posts:
packedlunches · 17/06/2022 11:59

GonnaGetGoingReturns · 17/06/2022 10:46

@coffeecupsandfairylights - I thought most underwear and bikini bottoms couldn't be returned, or is it if they still have the plastic strip in the gusset?

Only if faulty I think

steppemum · 17/06/2022 12:04

TheCanyon · 16/06/2022 12:40

I spent over a hundred quid on clothes for dd that arrived yesterday. I let her pick and order them herself, she went to try them on last night and took ALL tags off despite every single item being far too big and exposing.

So now I can't send them back and honestly I can't see anyone in their right mind buying them if I put them on the sales page.

These are clothes that have only been tried on for two bloody minutes.

If she hasn't worn them, put the tags back on and return.
Just use some thread and retie the tags.
I have done this before when one of the kids took the tags off.

Shops are not stupid. They can tell if an item is genuinely unworn.

dottypotter · 17/06/2022 12:35

I wouldn't do it and those who do wouldn't like it done to them if they had a shop.

Don't see how you can get away with it. You can tell when somethings been worn.

Florence4170 · 17/06/2022 13:02

I don’t think items are always checked properly. I ordered several items from Wallis a couple of weeks ago. One was completely not me, I couldn’t believe I had ordered it but thought I must have done. Tried it on anyway, as it was here. Not only was it awful, it was mislabelled (the label was for the item I had ordered) and it had what looked like cat sick all over the bottom of it. Nice.

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