Meet the Other Phone. Protection built in.

Meet the Other Phone.
Protection built in.

Buy now

Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To thinks Clarks shoe shop can’t last?

192 replies

mightyducks · 04/04/2022 11:12

Just been in for a browse. Need a new pair of work shoes, admittedly I haven’t bought any for a couple of years because of WFH , but bought from them not that long ago, shoes were around £40-£50 . Just picked up a pair, just plain black shoes, smart for work , they were £89! AIBU to think at these prices the vast majority of people just won’t shop there anymore and it will close?

OP posts:
VerityPJohnson · 04/04/2022 23:29

I think Clark’s may suffer with the cost of living crisis. It’s already clear that lots of goods are considerably more expensive so £90 doesn’t seem that out of line, whilst fewer people may be in a position to afford the prices. It has a reputation as a solid middle class shop so it depends how much cost cutting happens there. If you are on a budget £50 is already too high.

We’d already been told a false story about the true cost of producing clothes and shoes, and told we need to buy new things every five minutes (and been able to with cheap, fast fashion). Not sure of Clark’s ethics, would be disappointed if they didn’t have some.

One reason I would worry about them is they tend to do a lot of 20% discounts, including some which seem to be online only and not featured in store. That tends to suggest a company not confident in their product, devalues the brand and means people are reluctant to bite at full price. It virtually destroyed Gap. In the end everyone mentally deducts 20% from the price, whilst the company anticipates the discount, so the sale price is profitable.

The styles are particularly dull at the moment, and feel primarily designed for an older market, potentially mistaking the general trend for comfortable, flat shoes as people wanting sensible. There are more exciting retailers at the same price bracket, eg Dune. I find the outlet shops particularly bad. The shoes do not seem the same quality and I very rarely see shoes in there which have been in stores, almost like they produce a cheaper range of shoes just to sell here. I suspect Next do this for their sales.

I like the fact they do half sizes but think they are going to have to up their game in the increasingly tough environment they are operating in.

Flev · 05/04/2022 07:37

We've had 2 bad experiences buying for my 3yr old from Clark so are trying to find an independent somewhere we can get her feet properly measured. On the first occasion my husband had just taken her in to have her feet measured to check her shoes still fitted - they measured her, told him she was a size 6 and needed new shoes, sold him a new pair which she proudly wore home - only for me to point out that her previous pair were also a size 6. By that point we couldn't return them as she loved them.

We tried again in September as she needed black shoes for preschool. Despite taking her in velcro fastening trainers and telling them I wanted something similar in style and no silly strappy Mary Janes they brought me three pairs of patent leather Mary Janes, telling me they had nothing else in her size. When I exasperatedly asked what they sold boys in her size they sheepishly produced two pairs of exactly what I'd asked for, whilst telling me they were boys shoes and not good for her.

Shehasadiamondinthesky · 05/04/2022 07:44

I used to go there for nhs work shoes because my feet are 5.5 E and I need that exact fit but quite honestly lately I have found their shoes uncomfortable and pricey so I now buy this size shoe on either M&S online or JDWilliams online who always have a wide range of shoes in this size.

sqirrelfriends · 05/04/2022 10:54

I used to buy DS's shoes from there and all was fine until he stopped growing for a second. They lasted find for 3 or 4 months but after 5 they really started falling apart.

I stick to cheaper shops now, I can't be doing buying trainers, school shoes and wellies every few months if he doesn't need them size wise.

CMZ2018 · 05/04/2022 12:11

Good quality shoes are expensive, Clark’s aren’t even middle of the road really.

EilonwyWithRedGoldHair · 05/04/2022 12:19

@DorothyZbornakIsAQueen

I've recently bought a pair of school shoes for DD, but I think it will be the last pair I buy from there. She needed to get her feet measured and then I felt obliged to buy.

£46 for a pair of plain black shoes. But she is a 1/2 size and I don't know anywhere that does half sizes of decent quality

DS has wide feet, to get the width in supermarket shoes they'd have to be ridiculously large on him. Plus he has sensory issues that mean he wears his shoes really tightly done up, and the supermarket shoes don't last anytime at all - two weeks sometimes, while he's had Clarkes that have lasted months. And the black school supermarket shoes are around £17-25ish for him I think and then they hurt his feet.
IbizaToTheNorfolkBroads · 05/04/2022 23:26

We tried again in September as she needed black shoes for preschool. Despite taking her in velcro fastening trainers and telling them I wanted something similar in style and no silly strappy Mary Janes they brought me three pairs of patent leather Mary Janes, telling me they had nothing else in her size. When I exasperatedly asked what they sold boys in her size they sheepishly produced two pairs of exactly what I'd asked for, whilst telling me they were boys shoes and not good for her.

Apart I havn’t given Clark’s a penny for chikdreb’s shoes since they refused to sell me a pair of “boys” shoes DD had picked when she was 2. They went to great lengths to get her interested in pink patent, and she steadfastly stick to her navy leather preference. The Clark’s fitter made a big hoo-ha about boys feet being a different shape to girls* and how they couldn’t possibly sell me poorly fitting shoes. I challenged her because 15 mins earlier, she’d been giving me all about how they can fit any shoes to any foot with the width fittings and half sizes.

*I have a very good friend who is a podiatrist who confirmed that there is no inherent difference in foot shape between 2 year old boys and 2 year old girls.

SorryPardonWhat · 05/04/2022 23:33

I am happy to pay £40-£50 for a good quality pair of school shoes, and Clarke's used to be first choice. Not any more - the prices stay high but the quality has dropped. My DDs shoes this time lasted two months. She's 13. Think you're right OP - their days are numbered.

ThomasinaGallico · 06/04/2022 00:01

“I havn’t given Clark’s a penny for chikdreb’s shoes since they refused to sell me a pair of “boys” shoes DD had picked when she was 2. They went to great lengths to get her interested in pink patent, and she steadfastly stick to her navy leather preference. The Clark’s fitter made a big hoo-ha about boys feet being a different shape to girls* and how they couldn’t possibly sell me poorly fitting shoes. I challenged her because 15 mins earlier, she’d been giving me all about how they can fit any shoes to any foot with the width fittings and half sizes.

*I have a very good friend who is a podiatrist who confirmed that there is no inherent difference in foot shape between 2 year old boys and 2 year old girls.”

They probably desperately wanted to shift the pink patents. Especially since the girls’ shoes tend to last approximately 5 minutes before either falling apart or getting scuffed out of existence.

ThomasinaGallico · 06/04/2022 00:09

Oh and I’ve bought shoes from Shoezone, of all places, that have lasted almost as long as the Clarks shoes for a quarter of the price. Don’t talk to me about them being precious about the fit. I still remember them carefully measuring DD’s feet and pronouncing them to be 5C. ‘But we haven’t got anything in that width fitting, maybe you can try a 5D and use insoles?’ Erm, no. I do not think so. I am not stupid.

stripyvelvet · 06/04/2022 07:37

@ThomasinaGallico

Oh and I’ve bought shoes from Shoezone, of all places, that have lasted almost as long as the Clarks shoes for a quarter of the price. Don’t talk to me about them being precious about the fit. I still remember them carefully measuring DD’s feet and pronouncing them to be 5C. ‘But we haven’t got anything in that width fitting, maybe you can try a 5D and use insoles?’ Erm, no. I do not think so. I am not stupid.
I agree regarding the fit. My DS has H+ feet and the only way we can get shoes to fit in there is to size up in length at least a full size in length - and even then they try to cram his feet into some styles because of a high instep. So much for well fitting shoes being so important. He got his first pair of shoes fitted in there and ended up with a blister within a week - we had to get his shoes for the first few years from an independent brand but unfortunately they don’t go up to his size now.

My DD has big feet for her age and the school styles they do in her size don’t appeal to her at all - all brogues and she’s only 8.

There’s a gap in the market for shoes for children with large/ wide feet as we aren’t the only ones with this issue. We were going to try treads this year but they appear to have closed!

We have found that if we do find a suitable pair of shoes in Clarks they last a full year for us though - both the boys’ and girls’ shoes.

I buy the odd pair from there for myself but I can only wear sensible shoes with my feet (narrow but with bunions - if anyone has any recommendations for shoes I’d be interested in hearing them!).

RosesAndHellebores · 06/04/2022 09:26

I couldn't agree more about the need for good quality wide fitting shoes. DD was an H fitting, almost off the gauge into I. Start-rite had so many pretty shoes but the wider the fit the more restricted the choice. DD had the choice of an old fashioned T Bar, Alexandre in black, navy or brown. It was dire. And a start rite widths were wider than Clarks. It was dire and 23 she still hates shoe shopping. I used to watch her look at the piles of boxes brought out for other girls with pretty shoes. She had one choice, Alexandre and nobly held back the tears once when the lady suggested a boys lace up.

whatinthenameofhen · 06/04/2022 09:39

I love them. Got gore tex winter boots there 4 years ago, worn almost daily through each winter and still in perfect condition. Also the sandals are both stylish and comfy for summer sightseeing etc. I find they offer value for money.

Oldraver · 06/04/2022 12:04

They refused to measure my feet (was unsure of actual size, as they shrunk) and looked at me liked I'd shat in a shoe

I don't go in there anymore

bibbidybobbidyboo · 06/04/2022 12:20

I like Clarks because I can rely on them to do wide fit and/or half sizes, both of which are very hard to find elsewhere on the high street or online.

Cherryblossoms85 · 06/04/2022 18:19

@AChocolateOrangeaday thanks for the tip I shall take a look!

Thinkofsomethingoriginal · 06/04/2022 23:54

@MsVestibule

I've always bought school shoes from Clark's for my children. I bought DS(13) a pair of what looked like solid, good quality school shoes from there in September for £50. The front bit of the sole is now hanging off so I'm going to have to by a replacement pair this afternoon, even though they still fit. He doesn't play football in them, just normal walking about.

If it happens again, I won't be buying from them again - they can't rely on brand loyalty if they produce inferior products.

Just over the last year or so I think the quality has really gone downhill. I've always bought kids shoes from Clarks but every pair we've had recently (school shoes and trainers) have fallen apart after as little as a few weeks, with normal wear. Unfortunately I'm now looking elsewhere.
New posts on this thread. Refresh page