“I work in safeguarding and if you're not checking your children's phones you're naive at best, foolish most likely, and damned negligent to boot.” Totally agree with this!
I have worked with secondary age children in a voluntary capacity over many years and raised a child to adulthood myself.
It’s a strange combination of arrogance, naivety and ignorance I think of parents that don’t check.
It’s NOT like a diary at all, these are essentially public writings, if you’re the only person in your child’s circle NOT seeing what they’re saying and doing online you’re not parenting them.
Ime it’s the kids who’s tech/online activity that isn’t checked get into the worst strife.
For me it was a condition of dd having a smart phone that I was paying for. Checked regularly but at irregular times if that makes sense?
Led to the discovery she was being bullied WITHIN her friendship group (mean girls type situation) and our sorting that out (not easy but would have been so much worse if I’d not known. The worst culprit her mother didn’t give a shit what her kid did online or elsewhere!)
They are still learning how to handle such things, banning them altogether ime also just kicks the can down the road, dd has a few friends who weren’t allowed smart phones until they were 16 BUT were then given pretty much free rein on use and that caused all sorts of hassle inc one girl who possibly narrowly avoided a kidnap/rape/murder scenario!
They need to gradually and with parental guidance learn how to navigate the world of online interaction and social media so that that stay safe and also so they don’t cause harm to others.
The girl that was giving dd grief it didn’t start as overt bullying but envy/competitiveness which went unchecked and escalated. Kids don’t necessarily have good control/temperance over how they behave online - hell a lot of adults don’t! Lot easier to be brave and bolshy behind a screen than in person (this girl wouldn’t have dared speak to dd irl as she did online!).
Just as we teach them road safety with our oversight and guidance and not by either just letting them get on with it OR banning them from crossing roads alone until 18 we also teach and guide on other aspects of safety.
I have a very open and honest relationship with my dd and always have, far more than many other parents and it’s been commented on favourably by several others, but when the situation with her ‘friend’ arose she didn’t say anything straight away as at first she thought perhaps she was misunderstanding what was being said and that she was ‘reading too much into it’ which is normal we see similar threads on here all the time, then I did a check and we started discussing it all. Difficult situation to navigate and in hindsight I wish I’d escalated with the school far sooner than I did. It was just maddeningly subtle and done in such a way that certain comments could be viewed negatively or positively.
“At least twice I helped DD's friends in tricky situations where they had lied to their parents and did not dare tell them the truth.” That sounds like you overstepped to be honest