"New Look is cheap and cheerful. Why is it failing?" It's really NOT cheap, £10-15 for a t-shirt (can get same in primark £4) jeans £20 (primark £10)
Agree with whsmiths our local one closed a few years ago, it was a dump (leaking roof, warped stained flooring) the staff were outright obnoxious and the products poor quality, limited range and expensive. Even when I'm at a train station I'm not keen. There's usually a newsagent just outside the station. The stationery - I can get far cheaper and ok quality in wilko.
Body shop - loved them in the 80's they should NEVER have sold out ethically speaking, how my local one is still open I don't know the only time I ever see customers in there is just before Christmas. Also from the displays in the window seem VERY expensive to me. Natura are still pretty dodgy on the cruelty front as far as I'm concerned.
"DD and I are cruelty free so this is one of our Go-To shops" sorry to break it to you but Body shop haven't been truly cruelty free for years!
Superdrug - lacks the quality of boots but far too expensive now, I remember when they were cheap n cheerful, that role now taken by bodycare.
Peacocks I thought had already gone bust, no shops near me.
HMV and GAME I'm amazed have lasted this long. I'm an old fart and even I don't buy cd's or DVDs any more and gamers also shop more cheaply online.
Hollister - were a passing fad, dd and her friends LOVED it a few years ago, now they don't even go in there.
Mothercare - I'm not a customer, local one closed years ago, people I know who are the demographic go in to see the prams, car seats etc in real life...then order the one they've chosen from a cheaper online retailer.
Thorntons - the chocolate is naff and the only shop I know of is in nearest big city and its size of a tiny newsagents and never very busy.
"How can Poundland sell branded stuff so much cheaper than, for example Tesco ?" They do have a lower mark up BUT they also sell in smaller unit sizes (very slightly so people don't realise they're getting eg 50ml less shower gel) plus a lot of products are cheaper elsewhere but people THINK they're getting a bargain in there. Eg kitchen foil, cling film, loo roll - actually cheaper in places like wilko, home bargains and B&M
Timpsons - I disagree we've 2 in a small deprived town and they're always very busy. I still get shoes repaired rather than buy new if repair is cheaper. Also key cutting and phone repairs.
K2p2 - many of us can't AFFORD more expensive than primark. People are on the bones of their arses. Even if they're working I don't know ANYONE (and I have friends and family all over uk inc south east in various levels of employment) that can really afford £200 on a suit! The reason many shops are failing are because people HAVEN'T got a lot of disposable income and so are more choosy where and how they spend it. They're not willing to seen more for the same quality that's available in primark or the supermarkets or even h&m.
"High streets are missing out on sales by not having seats around changing areas" almost 20 years ago I came back from living in Europe and even then I noticed the difference, seating for the people you're shopping with while you try stuff on in changing rooms, fixed table toys to occupy small children, even coffee available in some shops - and still not hugely expensive. I thought at the time it made good sense as it kept customers in the shop therefore more likely to find and buy something. Much better experience.
"I used to work in fashion & one thing I’ve noticed is how a lot of the stores are the same now, carrying the same prints etc plus all the styles are the same where shops used to have their own looks." I've noticed this too. But then I also think most teens/early twenties wear the same regardless of their interests. When I was a teen in the mists of time there was different styles for different groups. Now the only differently styled teens I see are emo/goth and even then they wear the same styles just in black.
OMG yes Clarkes - local one usually empty only time I see it busy is with new school starters the couple weeks before they start, then those parents learn Clarkes are no better than anywhere else now.
"Waterstones is a good example where the personal touch makes a difference" agree - yes there's serious competition from online retailers BUT high street retailers need to recognise that and provide something NOT available online - excellent personalised customer service from knowledgable engaged staff, comfortable clean well presented surroundings, good quality changing rooms with staff happy & willing to help in there.
Supermarket wise I think Tesco. Profits have been struggling for years, our local one is a MESS leaking roof, dodgy flooring, fridges and freezers regularly breaking down (but they still use them which I find really dodgy), getting more expensive, rarely have basic range in, dreadful customer service.
"Sweat shops, child labour etc." sadly not just cheap shops that use these.
Ann summers I think will go, not only poor quality and expensive but the pornhub collaboration is a bad idea, lovehoney are better and cheaper and more female friendly, hell you can even get similar products on Amazon now.