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AIBU?

Greeters in Tesco

41 replies

stayathomegardener · 23/10/2016 14:59

AIBU not to appreciate the "Greeter" in Tesco?
This seems to be a new initiative locally.
Firstly I resent being engaged in cheery conversation just as I am steeling myself for the onslaught and compiling a mental list and secondly it feels like this adds to my shopping costs.
Am fine to be told I'm a grumpy git and to pre write a list and let it go.

OP posts:
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imreallyamermaid · 24/10/2016 10:25

Tesco worker here (waves sheepishly) I can't speak for other stores. It I know the greeter in my store is an amazing man who does so much more then "annoy people" he's actually retired from his career but likes the job as it gets him out and about and he likes meeting the local people. He also runs our farm to fork trails and is brilliant with the children that come in and often when he's giving out food it's new products (usually cheese or fruit) that we're trying out and want feed back on which he logs and passes on.
Just say hello and carry on with your day if you're not interested it's fine.

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faffingturtle · 24/10/2016 10:13

Well l like it. Suppose it because l lived for in the US for so long.
I'd rather have 'fake ' greeters than the miserable staff &a unhelpful staff l normally seem to encounter.
People often ask me about my life in the states, what was better/ worse etc... l tell them that it was easier to just go about your business. Primarily as shopping/ appointments was a much friendler uplifting experience.
The Uk still has a fair bit to learn from our American cousins. Grin

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MoveItMoveItMoveIt · 23/10/2016 18:32

I hate them they're an Americanism. They're truly awful because you know the said greeter is dying inside every time they have to do that fake "hello!"

We're British. We don't need all the bullshit. Most of us aren't buzzing with excitement going to Tescos. Just give it up and leave us to it! Decent customer service is far more important than this nonsense!

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ThursdayLastWeek · 23/10/2016 18:28

I love the greeter in our store - he really stands out down here in Cornwall because he's got such a broad North West accent (I'm afraid I don't know the finer differences).

He's been working there for a few months and was always super friendly when he was unpacking lettuces or whatever so I'm glad he got the greeting job Smile

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usual · 23/10/2016 18:28

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MumOnTheRunCatchingUp · 23/10/2016 18:27

maybe they are there to deter the pusher outs?

plenty of that goes on.....full trolleys,unpaid for,being nonchalantly wheeled out...who would notice?

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NavyandWhite · 23/10/2016 18:24

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usual · 23/10/2016 18:18

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NavyandWhite · 23/10/2016 18:14

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SpeckledyBanana · 23/10/2016 18:09

DS likes the free fruit. To his credit that day's greeter didn't even blink when he went back and asked for another piece, which I thought was very generous of him.

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user1471545174 · 23/10/2016 18:06

I hate being greeted and I hate been spoken to when I am browsing.

All I care about is that when I am ready to buy something, someone is there to take my money.

Unfortunately the greeting and chatting tend to get in the way of this.

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Gileswithachainsaw · 23/10/2016 18:05

I've yet to see it done properly though.

Every shop I have entered that has all these people by the door has yet to have more than one person behind the counter.

No one seemingly around to ask fir assistance and I've lost count of how many times I've stood waiting by the changing rooms in new look or next and there's been no one there.

What use are greeters when you can't actually buy anything

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UterusUterusGhali · 23/10/2016 18:01

It's just not British.

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PlumsGalore · 23/10/2016 17:58

DS used to work in Tesco, they only ever got roped into this when they were over staffed on on the odd shift.

They have these in Walmart often, usually elederly gentlemen who are happy to engage but dont force themselves on you. If it enables them to have medical coverage I have no issue.

If done properly I Am supportive. If Tesco are now recruiting for this type of position give the job to those that are having difficulty being employed elsewhere maybe due to age or disability etc

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moreslackthanslick · 23/10/2016 17:52

Wow supermarket staff are really getting it today on here!

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faffingturtle · 23/10/2016 17:52

How on earth can someone doing their job annoy you ?
I doubt they are doing it just for the sheer hell of it!
Smile , say "Hi" or more if you are my husband and continue to the end cap offers! Grin
Surely...?

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scaryclown · 23/10/2016 17:48

I think they are employed by the government to stop people becoming socially disconnected zombie. I find that even if my smooth 30mph drive is dezoned by somine slowing a bit and speeding up a bit, the gentle need to accommodate another humans need interrupts my delicate self-limiting delicately balanced self-talk that keeps me one step away from mass murder. Grin

Just wait till next week..if you think they are creepy now wait until they are handing out warm toffees in clown masksSmile

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FretYeNotAllIsShiny · 23/10/2016 17:37

Occasionally we will have a greeter at our store, there are practical reasons for it; it's a shoplifting deterrent and there's the psychology theory that a person will buy more if they have a basket. I love doing it. Though I wouldn't if we had to annoy customers with selling products (I'm supposed to do that at the till, I never do, don't tell my boss!). I used to cheerily say 'hello, would you like a basket?'. If they do, they do, if they don't, fair enough. I wish we did it more often.

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Gileswithachainsaw · 23/10/2016 17:19

It's like that in the bank too soo

Queue to the door one poor sod behind the counter and three people wandering up and down the line. Then of course when it transpires not everything the customer wants can be done with the deposit machines the poor sod they dragged out the line has to re join the back of the queue.

Just serve for heavens sake.

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Heatherjayne1972 · 23/10/2016 17:19

I totally blank them

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megletthesecond · 23/10/2016 17:18

Our local Morrisons has a greeter. They do look a bit lost just standing there.

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SooBee61 · 23/10/2016 17:16

PinkiePies I've had chuggers actually bar my way on the pavement at Covent Garden tube station. I'd never give them any bank details!

Homebase have someone standing by the doors to 'greet' you. Then you get inside and can't find what you want there's nobody to ask! I suppose the thing is to ask upon entrance but I am always with DH and being a man he'd never dream of asking for help.

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OvariesForgotHerPassword · 23/10/2016 17:12

My friend does this job. She's lovely, bet she gets some right twats snapping at her for saying hello :( she's a student who needs money, she isn't standing there and talking politely to you to try and ruin your day.

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Dionysuss · 23/10/2016 17:12

Does your store have lots of shoplifting?

I used to have to greet customers at my shop and it tells people 'we are watching you' , but not in a creepy way. We had less stuff stolen on days when someone was at the entrance.

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FrancisCrawford · 23/10/2016 17:11

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