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AIBU?

Neighbour issues - hedge problems!

209 replies

ijustdontknowanymore · 22/09/2016 23:11

I apologise in advance for what will probably be the most boring post of all time! Soo, long story short ..... Moved into our new house around 6 months ago, next door neighbours are very friendly and welcoming, and will often stop to chat over the fence etc. We hear a lot about the older gentleman who owned the house before us, and how the garden used to be immaculate and the pride of the street etc. To start with this was fine, but eventually it seemed that every time we spoke the fact that the garden used to be so wonderful was brought up, and by implication was no longer up to standard. I'm not a keen gardener by any means, but it's been kept (relatively) tidy, grass mown, occasionally weeds pulled, patio brushed etc, since we moved in. We're renovating so everything inside the house is very much the priority at the moment but the outside is fine by most standards.

So, the crux of the issue. At the bottom of our garden is a conifer hedge, which had grown to well over 8 feet by the time we'd moved in. I arranged for someone to come and cut it, and while it wasn't a pristine job, it was far better with 3ft off the height. The next door neighbour's gardener had also quoted for the work, and was over £200 more expensive which I really couldn't afford.

Following the hedge cut, NDN complained every time I was in the garden about what an 'awful' job had been done, how it was a real bodge, etc. He caught me off guard one day and asked if I wanted his gardener to sort it out - I was rushing and non-committedly said 'yes,maybe'. So she comes over that day and says it will take around four hours at £15 an hour, which I agreed to thinking it would help neighbourly relations given that NDN is obviously quite put out by the newly trimmed hedge. (I really didn't think it was that bad, nor did my keen gardener parents). Fast forward to today and she comes over with an invoice for £190!!! Saying it took much longer than expected to rectify the previous hedge cutter's shoddy work! I was away when the work was carried out so can't verify how long it took, but basically feel like I've been shafted. I wouldn't mind an extra couple of hours but feel this is extortionate, but am also in a catch 22 because I don't want to sour relations with the NDNs by disputing it. So more of a WWYD really? Pay or say it's unreasonable?

OP posts:
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TimeIhadaNameChange · 23/09/2016 09:43

Pay the £60 and tell NDN that you do not authorize their gardener to do any more work on it and that you will not pay in the future.

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InTheseFlipFlops · 23/09/2016 09:54

Pay them what you agreed, and what she quoted. If she mis quoted she should have waited to talk to you, not crack on when its that big an increase.
I would also say "oh we've been talking about ripping it all out and paving it all once we've finished the house, after all its a family home now not a show garden" watch them panic.

Your garden sounds lovely by the way. Is there a way of stopping them being able to see so easily into your garden?

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WittyPutDown · 23/09/2016 09:58

If it had already been reduced in height to 5 foot (is that correct) and was only 15 foot long then before the Nieghbours friend/gardener started work on it then I'm not sure how it could have taken any longer than the 4 hours originally quoted.

It's got nothing to do with was that you can afford it it's to do with whether you want to be ripped off . Big time.

I wouldn't pay it.

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Laiste · 23/09/2016 10:09

15 feet ?!?! Shock



Cricky that's tiny! 12 hours? That's and hour per foot nearly! I echo the nail scissors question Grin

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BackwardElephants · 23/09/2016 10:12

I think. They are taking the piss. Ask for a breakdown. Can you see £190 worth of work difference?

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confuugled1 · 23/09/2016 10:17

Another vote for just paying the £60.

Can't see if you've said on the thread how good a job has been done by the gardener. Is it noticeably better than it was before? Also wondering how low they've cut it - if was 8 foot and first cut too it to 5 foot - have you now got a really low hedge? Because taking a hedge from 8 to 5 foot is already taking a lot off and making it open to the neighbours being able to look in easily. I'd be telling the neighbour that you're not impressed by the job that his gardener did either and that as a result of his meddling and pressure I would be letting the hedge grow back up to 7 foot as quickly as possible. I'd also add that while the garden was lovely if you like that sort of old fashioned* style, it really isn't you're into so you're looking forward to giving it a new look.

And then whenever he reminisces about how great the garden was previously just say really happily that you're excited about evolving the garden into a new era that's more relaxed and liveable in, that you love it and he should try it too, it would look much better... Then sit back and enjoy his look or horror at the thought of changes to his garden.



  • or some other description that fits but isn't very flattering - high maintenance or boring and so on.
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RatherBeRiding · 23/09/2016 10:19

PLEASE don't pay more than the agreed cost. It's not about "growing a pair" - it's about sticking to an agreement (on the gardener's side, not on your side). You BOTH agreed 4 hours. If (and it's a pretty big if) the gardener went over that agreement, it is down to her to seek further agreement before proceeding.

The gardener is taking the piss big time. Don't for a second worry about offending her or the not so dear neighbour. Gardener has been hugely unprofessional and is taking you for a mug.

Ask yourself - what can either of them do if you only pay what was agreed? Nothing, right? It might sour relations with the neighbour but if that encourages them to keep their nose out of your business it can only be a good thing.

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ijustdontknowanymore · 23/09/2016 10:29

I completely see where you're all coming from - the foot per hour really does put it in perspective! It looks A BIT tidier at the front, but there's no difference to the actual height. Apparently she spent most of the time tidying the back of the hedge (which I had no interest in as it backs onto a field). I'm going to go and look later to see if it's actually any different!

My husband is away at the moment (not that I need him to stand up for me), but I've been managing the whole renovation so I'm pretty stressed/worn down by the whole thing and feel like I've been caught out at a low ebb. Annoyed with myself for not being firmer from the get-go.

OP posts:
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LadyGardener2 · 23/09/2016 10:40

I cut these hedges yesterday. Only my 2nd time using the hedge trimmers. Took just over an hour.

Neighbour issues - hedge problems!
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dillyduck · 23/09/2016 10:46

LadyGardener2

Oh you are a real gardener. I am sadly disappointed.

I thought that you were a waxer or trimmer.

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ijustdontknowanymore · 23/09/2016 10:53

Haha dilly! That made me smile. Ladygardener, your garden looks lovely!

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SlitherAdict · 23/09/2016 11:00

No, it's not my garden unfortunately, it's a customers'.
Dilly, I do trim bushes though;)

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Cheby · 23/09/2016 11:04

OP buy some hedge trimmers and do it yourself next time. I was nervous about doing this but we got some from Homebase for around £60 and they are so easy to use. I'm totally useless at stuff like this and even I can get a straight edge with them. It takes me about an hour to do a reasonable job on our hedge, which is about half the length of yours. That includes sweeping up afterwards. Only needs doing once a month in the summer and not at all during the winter.

Honestly, I'm the most reluctant gardener but even I can manage it.

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InTheseFlipFlops · 23/09/2016 11:09

Im pretty sure Lidl have got their rechargeable hedge trimmer coming up in the next few weeks. Honestly its easy.

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iknowimcoming · 23/09/2016 11:21

Agree with everyone else. But just one more thing - your ndn is a nosey bully! It doesn't matter what he thinks of your garden or how the previous owner kept it, it's yours now and you are right to focus on the house rather than the garden. Keep the ndn at arms length, stick to morning and hi if they try to chat say you're in a hurry, bye! Remember the Mumsnet motto - no is a complete sentence! If you are in charge of renovations learn to stand up yourself and speak your mind, quickly, otherwise you'll get walked all over and end up with a house that's not quite what you wanted. Good luck! Flowers

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EnriqueTheRingBearingLizard · 23/09/2016 11:22

By the by, hedges shouldn't be cut in Summer because of nesting bird protection. For guidance, farming regs use 1st March to 31st August as the prohibited time frame.

OP I'm another who thinks you should stand firm against the bullying and sharp practice. The garden is being totally ridiculous.

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CockacidalManiac · 23/09/2016 11:24

'Fuck off' is a complete sentence.

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Cheby · 23/09/2016 11:52

By the by, hedges shouldn't be cut in Summer because of nesting bird protection. For guidance, farming regs use 1st March to 31st August as the prohibited time frame

I think our neighbours would drum us out of town if we didn't trim the hedges all summer!! They grow loads and look really untidy!

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EnriqueTheRingBearingLizard · 23/09/2016 12:15

Cheby my answer to that would be 'tough' and to quote The Wildlife and Countryside Act 1981.

I mentioned it because a lot of people just don't know. It's not saying you have birds nesting in your particular hedgerows, but it's not a situation where someone's desire for tidiness trumps all else. All the hedges around here grow like wildfire and are only recently being brought back under control. They'll be done again right before the nesting season starts next year. Anything in between might get a quick and brief trim with hand shears if needs must.

From the RSPB site 'All birds, their nest and their eggs are protected by law'

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monkeywithacowface · 23/09/2016 12:21

Take the neighbour out of the equation and speak to the gardener directly about the invoice. They carried out the work, you're being charged so you neighbour doesn't need o be involved at this part. Stupid if the gardener to have gone ahead with the work without speaking to you directly I'm a bit baffled as to why any self employed person would carry out work without consulting with the person whose actually going to pay.

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monkeywithacowface · 23/09/2016 12:23

Who is not whose Hmm

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Rachel0Greep · 23/09/2016 12:28

I agree re always being busy in future when the NDN wants to rhapsodise about the previous owner. Cultivate a faraway look, and an air of vagueness. Wink
Do not be bullied into handing over that money, and don't get into long explanations. You agreed a price, if the gardener knew it was going to run over by over three times what was agreed, they should not have proceeded without contacting you.
All the best in your new home. (And garden Smile)

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AgathaF · 23/09/2016 12:28

Outrageous amount of money to trim up a smallish hedge. Absolutely refuse to pay any more than you agreed to, ie £60. Also make clear that you will be managing the garden yourself in future. I'd also say that you will pay the gardener directly, so ask him/her to send gardener round. The gardener can then explain exactly how it took such a long time to tidy the hedge.

You know, it might be the neighbour who is pocketing the money, not the gardener, so another reason to deal directly with the gardener.

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HarryPottersMagicWand · 23/09/2016 13:08

We have a small hedge at the front, probably 8ft. Takes novice DH about half an hour with a hedge trimmer. Looks really tidy. Your neighbour is a pisstaker and is probably on the make with her gardener mate. I'd back off a little from her, she sounds like a right pain. Pay the £60 that you agreed and tell her you didn't authorise this much work and it doesn't look drastically different and you will not be paying a penny more than you agreed.

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Tiredandtested · 23/09/2016 13:16

A professional gardener will have a proper petrol hedge trimmer with all the attachments. I reckon less than an hour to do 15'. Someone's taking the piss.

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