I work in CAMHS. I honestly don't know whether to laugh or cry in response to being told that the service is run "for the convenience of the staff". I am at my desk for 7am every shift (even though I don't start getting paid for another two hours after that), I can't remember the last time I left on time or the last weekend that I didn't bring work home with me. Come to think of it, I can't remember the last time a whole week went by without me waking up in the early hours of the morning feeling physically sick with worry about at least one of the kids on my caseload.
Our staff numbers have been utterly decimated while the number of referrals we are recieving has skyrocketed and the cases are becoming increasingly complex. The number of CAMHS inpatient beds has been slashed so kids who really should be in hospital are out in the community and we're supposed to keep them safe, but there simply aren't enough of us. Management has acknowledged that we are all working way over capacity to the extent that it is unsafe but the funding for more staff simply isn't there. I am currently the only person in my service trained in a specific psychological therapy (yes, contrary to some opinions on this thread specialist CAMHS Nurses can be, and often are, qualified in a number of psychological therapies!) that is hugely in demand. There used to be an entire team of us, now just me. I am constantly shouted at and berated over the phone about the length of the waiting list, over which I have absolutely no control whatsoever. What am I supposed to do, fucking clone myself?
I have had a parent make a formal complaint against me because none of the five different appointments slots I offered to her child fit in with her working hours, another complained because I had the audacity to wear jeans to an appointment- I explained that it was my day off and I had come in at very short notice to help out because a colleague had to go home ill but apparently that's no excuse.
Fortunately, most families understand the pressures the service is under but some have completely unrealistic expectations and make all kinds of threats when their child is not offered the exact intervention they want (even if that intervention is not clinically indicated or CAMHS are not commisioned to provide it), or if we are not able to accomodate requests immediately (I frequently get voicemails from certain parents instructing me to call them back "within the hour" or at a specific time) because I am already in an appointment or dealing with a crisis situation.
I used to love this job but I am so sick and tired of making myself ill, feeling like i'm neglecting my own family and never, ever being able to relax only to hear parents blaming "incompetent", "uncaring" frontline staff for complex systemic and governmental failings that we have absolutely no control over.
Until you know how it feels to cut a 13 year old child down from hanging and resuscitate them, or to have to listen to primary school aged children graphically describe their experience of being sexually abused then please don't make sweeping generalisations based on your own experience and (very) limited understanding of CAMHS because I can assure you that if one were to choose a job for it's relative "convenience" this would not be it! And we certainly don't do it for the money- years of pay restraint means I'm worse off now as a specialist nurse with years of experience and post grad training than I was as a staff nurse on the wards.
This government, with their determination to starve the NHS of resources and their flagrant disregard for the damage that their cuts are doing to vulnerable families, have robbed me of any of the enjoyment or sense of pride that I used to get from my work. So please don't assume that we don't care because believe me, at this point caring is the only thing keeping us going.
I'm sorry for the massive rant everyone, but I'm just feeling utterly defeated by it all right now and reading shit like this really doesn't help. I think I need to hide all the NHS relate threads until I've gotten a grip (or at least some sleep) and can take the inevitable nurse/CAMHS bashing on the chin as per.