Maybe get more staff for this time of year?? In the stores and on the phone. (I know in the scheme of things that this is just very petty but it is also very annoying!)
The options for Argos are;
you go into the store and either the items are out of stock or home delivery only.
you order online for a specific time (because you might like to go out) and spend an exorbitant amount of time (and money) on the phone because the order hasn't arrived...
I am currently on the verge of giving up as I have been on the phone for 35 minutes. I've got a delivery that was meant to be delivered between 7am and 10am today (my order has also been split into two deliveries 1 apparently for today another for god knows when... If they couldnt do it today why split the delivery?? Getting myself cross)
I Would have just bought it when I went to the store yesterday queue out of the door but half of the items I wanted are now "home delivery only" so much for their ads which is just great for customers. not only do they/you HAVE to pay a delivery charge its great for the environment too!! I dont normally give this much time but currently feel like I'm being held to ransom. (i wanted to do a bit more xmas shopping - most stores are closed by 4!) I'm thinking of writing a very sternly worded email. Wwyd?
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Doublebubblebubble · 29/11/2015 11:38
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