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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think that Joules wellies are total crap.

40 replies

VivaLeBeaver · 06/09/2012 14:15

Bought some, they weren't cheap but looked nice. Wore them a couple of times and they leaked like mad. We haven't got a joules shop near me and they'd been bought on holiday.

Joules told me to post them back and emailed me a postage label. Boots have gone missing. PO won't refund as they say the address isn't a recogognised address. Hmm

Both joules and PO are ignoring my emails.

I don't know who I'm more pissed off at. Certainly wouldn't recommend Joules for either their customer service or their poor quality boots.

OP posts:
MisForMumNotMaid · 06/09/2012 16:11

My joules expensive red Welles with a bow look fantastic, look brand new but leak like a sieve around the seams. The first time I wore them I thought my feet were damp but it was a really cold day so put on warm socks when I got home. The second time I went in the river with them and definite dampness. They were new with tags and bag off eBay so I can't return!

IamMummyhearmeROAR · 06/09/2012 16:53

I bought pretty Cath Kidsons and they split about 6 months after I bought them. I replaced them with Hunters and have been really happy with them

Keepthechangeyoufilthyanimal · 06/09/2012 16:59

Odd that the address is not recognised?
Their Head office is just down the road from me and my sister works there. They have been based there for many years.
Unless the returns went to their distribution centre which is in another nearby town, but again they have been based there for years too!
Very strange!
FWIW me and my 2 sisters have wellies from there and have had no problems with leaking/splitting etc. but I would never pay full price for them, I only have them as DS gets 50% off

BadgersRetreat · 06/09/2012 17:03

my wellies are green (well i am from surrey) dunlops.. Ugly as fuck all getout but not a leak in sight

Lonecatwithkitten · 06/09/2012 17:05

I have Joules wellies as my pouncing about wellies. I have used huntress wellies (they are different wider calf) in various guises as my work wellies for the last 20 years there have been 4 pairs in that time. They have never leaked just been replaced as the grips have worn smooth and I had falling arse over tit in a yard full of cow shit. My days of needing work wellies are drawing to a close and the pair I am using are nearing the end of their life. As a present I intend to get pink huntress wellies afterwards could never have them before the farmers would have laughed.

yummypancakes · 06/09/2012 17:25

I was really disappointed that mine sprung a leak after 2 years. I'm now onto Hunter's, pleased so far but not really expecting them to last 20 years like my last pair did, they were still fine but we emigrated to sunnier climes and I got rid of them.

RubberBullets · 06/09/2012 18:56

I used to work somewhere that sold wellies. We would have people returning Hunter and Joules wellies weekly. Dunlops are good, hardly ever had those returned but would agree that Muckbootz are worth paying extra for.

Dealing with Joules was a nightmare, they were completely incompetent. Delivering the wrong items, delivering at the wrong time, delivering to the wrong place etc was a common occurrence. Trying to sort problems out with them usually meant being passed from person to person and none of them having a clue what they were talking about. I don't miss dealing with them

Feminine · 06/09/2012 19:01

ASDA wellies are wonderful.

No leaks at all...

Nice and cheap too!

TheFogsGettingThicker · 06/09/2012 19:06

Anyone ever tried the Tottie wellies?

I like the look of them but don't know how good they really are....

I've had Hunters in the past and liked them but my head's turned by the fancy ones

quoteunquote · 06/09/2012 19:10

If you have a decent gun shop near you, pop in and you will find your dream wellies, you do need to try them on as a good fit is worth it,

they might cost a bit more(often on sale) but you will never wear hunters or cheap wellies again, but they will last years so well worth it.

I tend to wear walking boots and gaiters,far more comfortable than wellies if you walk a lot.

MissFenella · 06/09/2012 19:13

Le chameau all the way. The most comfy wellie ever.

I may not have got the correct spelling though

ohnothisisxomplex · 06/05/2014 12:37

I know this is an old thread but wanted everyone to know that even the 2014 stock leaks! Joules are refusing to do anything about it as I've had the wellies approx 10 months. I wore them for 5 days at a festival and got them out of the box last week to wear in a little ready for this years festival but they leak!

Flashflack · 18/05/2016 14:29

I have had my joules wellies for 6 months , they have perished and let in water, is there anything I can do as they were over £30

budgiegirl · 18/05/2016 14:50

My wellies are from Countrywide - extremely ugly but only cost £17, and I've worn them nearly every day to walk the dog for four years. I gave up in fashionable wellies when every pair I owne sprang a leak within a few weeks.

Smartieskid · 18/05/2016 18:22

I have a friend who works for the company there made in China out of cheap rubber and they all leak there always having to give refunds

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