@Nosilayak gosh okay I’ve got it much easier than this!!! Also I know social workers aren’t paid very well so that might explain the biscuit stealing…
Main grade social workers are on an ok salary, starting at around £30k where I am so I doubt it was a cost saving, more likely they had a very long day still to go and knew they wouldn’t be getting a meal break. That doesn’t excuse things at all, but I doubt the motive was financial - did you comment to them at the time?
I’d routinely do 12/14 hour days as a social worker in child protection which, at that time, included post placement support. More often than not I’d have my diary planned and a crisis would come up - which either involved trying to find a new placement for a child where things had broken down or trying to remove a child urgently, getting an application to court, arranging medical exams etc so not stuff you can either plan for or do much about in terms of scheduling - you have to be available when the paediatrician is free, or when the court has space to hear you and be there with all the paperwork in good order (a CPO application at that time was around 45 pages long and you need one for each child).
I’m not trying to excuse very poor practice, and sw are notorious for not being on time etc but some of it really isn’t in their control. And usually the child that is safely placed will come down the list of priorities, so in terms of them needing to visit post placement (which they are required to do), if there’s anything that can be moved it’ll be the post placement visit.
There’s no excuse for not apologising for lateness, missed meetings etc but there are usually very good reasons for things going pear shaped.