I'm under the care of adult ADHD services. It's a very small county of 125k to give you an idea of population.
The ADHD team is made up of four admin staff and one prescriber.
When I first became a patient, 3yrs ago, scripts were handwritten by the prescriber and you could either travel to collect from the centre or allow a week for it to be posted to your nominated pharmacy. They've now switched to digital scripts and we're advised to ask for a repeat THREE weeks ahead of time (scripts are only for 4wks).
Problem is, I request, they give me a date 3wks ahead to collect, go.to the pharmacy, they don't have it or any record of it, I go back and am told that, sorry, they're a bit busy, a script will be there in a fortnight. So I'm on and off controlled drugs, I'm supposed to be in titration, nothing in 3yrs.
Can you shed any light on this? Is this normal?