god, I hope those messages don’t mean the hotel is actually going to punish the receptionist! Hopefully they were just placating the complainer to get them to shut up and go away.
I’d love for someone to actually ask why they want into the women’s. But of course because of the TWAW lie, if anyone asks these people “Why do you want into the women’s changing room?” they can say “because I’m a lady” and not get laughed at to their face.
If they couldn’t say “because I’m a lady” they’d have to give the real reasons for wanting in there. And they wouldn’t dare even try it.