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Feminism: Sex and gender discussions

Monsoon

252 replies

Awkwardy · 12/04/2022 11:01

Oh, I'm so bored.

Here they go... twitter.com/MonsoonUK/status/1513811068686155778?s=20&t=zQnlx9T5PprC0S2v-ECHxQ

Another one off the list. Who do they think spends lots of money with them?

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SolasAnla · 15/04/2022 10:41

[quote ScrollingLeaves]@LK1972

valadon68
To be fair, there's nothing wrong with male people wanting to try on dresses. It's regressive to say that these are women's clothes only. It's a tricky one. Could an assistant not have supervised the changing rooms (assuming there were secure cubicles for everyone)? I guess easy to say and harder to implement if they don't have the staff.

“The assistant should have kindly escorted this person and their dress to the male changing room, if one is available. Otherwise they can buy online and return if not happy, just like women now have to do if they want to try something on in M&S, due to their fucking lunacy.

If this person is allowed in, I can't use their changing rooms, they have curtains, not doors on cubicles in my local monsoon, ffs”

I don’t think there ever are male changing rooms at Monsoon. So I am not sure what the answer is.[/quote]
Most small or medium size retail outlets don't provide staff on fitting rooms entrances anymore. It was a busy period so the store may have employed someone.
Imo the shop assistant in this instance found an solution. They provide changing rooms which most customers are going to assume are single sex changing rooms. She realises the male wants to try on a item of clothing and went out of her way to assist.

She could have gone, sorry you have to buy it then pop into XYZ shop next door or bring it home to try in and we will refund it if you dont like it.

Instead she asked a customer to wait while she organised a to provide an empty fittingroom. If the customer took offence at the fact that the shop assistant took the needs all her customers into consideration that on the customer not her.

The shop apparently have not been using twitter for active customer engagements for over a year, there was no commercial benefit to try manage the complaintant through twitter. That's the bit I don't get, how did the tweet get authorised?

KittenKong · 15/04/2022 10:10

Do what women do when they don’t feel
Comfortable or safe in unisex changing rooms. Select outfit and take it home. Return if but suitable.

Or is it just women who should be doing this because a very small number of males ‘want’?

ScrollingLeaves · 15/04/2022 10:04

@LK1972

valadon68
To be fair, there's nothing wrong with male people wanting to try on dresses. It's regressive to say that these are women's clothes only. It's a tricky one. Could an assistant not have supervised the changing rooms (assuming there were secure cubicles for everyone)? I guess easy to say and harder to implement if they don't have the staff.

“The assistant should have kindly escorted this person and their dress to the male changing room, if one is available. Otherwise they can buy online and return if not happy, just like women now have to do if they want to try something on in M&S, due to their fucking lunacy.

If this person is allowed in, I can't use their changing rooms, they have curtains, not doors on cubicles in my local monsoon, ffs”

I don’t think there ever are male changing rooms at Monsoon. So I am not sure what the answer is.

Awkwardy · 15/04/2022 09:36

Jan Moir in the Mail

www.dailymail.co.uk/debate/article-10720487/JAN-MOIR-Sorry-women-dont-want-changing-rooms-open-sacrosanct.html

After leaving the store, the 18-year-old complained on social media, where Charlie lists themself as ‘pansexual’ and also the chair of the West Midlands Young Liberals and trans-spokesperson for the Young Liberals.

Uh-oh.

One can only imagine the panic bomb that exploded at Monsoon HQ. God, no! Anything but the Young Liberals!

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Pootle40 · 15/04/2022 07:45

Who does the risk assessment for these organisations?

Which is worse .....young girls being raped or a man who thinks he's a woman being insulted ?

Absolutely bonkers.

lifeturnsonadime · 15/04/2022 07:26

I just feel that this will sound the death toll for high streets.

There has already been a significant swing towards internet shopping.

The main benefit of actually physically clothes shopping is trying stuff on. As more and more companies put their preference for the wants of males above the safety and dignity of girls we just won't bother to do this anymore. It's easier to shop on line.

Rhannion · 14/04/2022 23:47

Have you heard the M & S are planning to hire out clothing?
That will be a wankers paradise imo.
When asked about the cleaning of the items afterwards the representative said “ oh everything will be steam cleaned before being hired out to another customer. “

NotAGirl · 14/04/2022 20:38

@DameHelena

Reading between the lines, the CEO is quite fucked off at Charlie's behaviour and is also well aware that many Monsoon customers will be not only unimpressed by males in the changing rooms, but that it's a problem for some customers due to specific cultural sensitivities. In Birmingham that's probably a large number of customers.

How dare Charlie identify (and rudely) a member of staff?
And how dare Charlie throw his/her/their/zeir weight around at being asked to wait?

I like the Monsoon CEO, but whoever is dictating those boilerplate responses needs a talking-to.

If the ceo isn't happy with how this went down there doesn't appear to be any evidence.

They need to be firm with their social media people both in terms of them centering males and the frankly disgusting behaviour in ignoring the many many women who have tweeted them.

NitroNine · 14/04/2022 20:28

Charlie continues to insist that they absolutely did not at all want this fuss.

The screenshotted tweet attached reads:
Hihi, their full response is under the original thread, they offered a dress and a full investigation. I declined the dress because I really think it takes away from the bigger issue. I seriously just wanted to know what the policy was I really didn't want this big hubbub

If Charlie just wanted to know what the policy was, that was accomplished at the point Charlie was asked to wait to try on the dress. As I said in my earlier post, if they were unhappy & wished to make Monsoon aware of this, they then had multiple ways to raise a complaint or concern privately. Somebody who didn’t just complain privately but courted press attention & used it to direct people to their GFM for quite worrying-sounding (in terms of ethics, rigour, & quality of care) “medical transition” very clearly did want “a big hubbub”.

Charlie behaved incredibly badly throughout & should there be any proof available that the facts of Charlie’s GoFundMe are not as stated, it should be reported for fraud as per their T&Cs.

Monsoon
BoodleBug51 · 14/04/2022 19:36

I emailed customer services and they sent the generic response that everyone else has had ... I'm fuming. So I've replied and asked for them to confirm removal of my email address from future marketing.

IsabelaMadrigal · 14/04/2022 19:29

Pulling my surprised face.

Hmm
FlibbertyGiblets · 14/04/2022 18:19

Quelle surprise.
Ofc, this never happens.

lifeturnsonadime · 14/04/2022 18:07

Don't know if it's already been said on here but Charlie is a Lib Dem activist and is the Youth Trans Officer for the Lib Dems.

There was no prom.

twitter.com/Kalesiwolf/status/1514578194321612801

HermioneWeasley · 14/04/2022 15:59

@BoodleBug51 what email address did you use to ask to be removed from mailing lists?

LK1972 · 14/04/2022 12:22

@Awkwardy

Yikes. Disgusting. But also, wow that's an impressively long penis.
Grin
viques · 14/04/2022 11:54

Monsoon are now selling on QVC. Says it all really, sad times………

BoodleBug51 · 14/04/2022 11:16

I've just emailed asking for my details to be removed from their marketing database as I won't be making any future purchases. And pointed out that males with a fetish for womens clothing need to be given their own areas in store for indulging their needs rather than bulldozing their way into safe female spaces.

BernadetteRostankowskiWolowitz · 14/04/2022 10:19

Given that Monsoon already expect you to shop online for the majority of their ranges (they keep a tiny amount in stores), it smarts that they don't expect men who want to try on dresses to follow the same request.

They provide spaces for female customers to try on clothes in store. They shouldn't be bending over backwards to make a small percentage of men who like to wear dresses comfortable at the cost of safety and comfort of 99% of their actual customer base.

Helleofabore · 14/04/2022 10:13

Back when you worked there, having a Nokia 3310 was considered the height of technical sophistication because it came with four phone games and a choice of over 30 ringtones.

It certainly didn't have a camera!

That was my thought too.

That a poster was entirely serious that the situation is the same from that era is quite ridiculous.

Awkwardy · 14/04/2022 10:07

Yikes. Disgusting. But also, wow that's an impressively long penis.

Monsoon
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DameHelena · 14/04/2022 09:07

Reading between the lines, the CEO is quite fucked off at Charlie's behaviour and is also well aware that many Monsoon customers will be not only unimpressed by males in the changing rooms, but that it's a problem for some customers due to specific cultural sensitivities. In Birmingham that's probably a large number of customers.

How dare Charlie identify (and rudely) a member of staff?
And how dare Charlie throw his/her/their/zeir weight around at being asked to wait?

I like the Monsoon CEO, but whoever is dictating those boilerplate responses needs a talking-to.

KittenKong · 14/04/2022 08:45

Monsoon Charlie is quite a good name though (sung to the tune of Champagne Charlie).

SolasAnla · 14/04/2022 08:19

[quote wishitwasaduvetday]@TheAbbotOfUnreason completely ignoring the point being that mixed changing rooms have been around for years with no issue. [/quote]
You make statements which ignore that there have been issues.

Even if the women, girl's, men and boy's have only been subject to non-contact sex abuse, they as people as an issue have a right not to be subjected to unwanted sexual contact.

What you are implying is the issue of sexual abuse has an acceptable harm level. That the women, girl's, men and boy's fall within a class of people who are an acceptable harm issue. A small enough issue not to bother counting where someone engages in sexual offending against them.

I am sure that the member of staff at the till in this shop ⬇️ and all the other staff who had to safeguard to manage to get a conviction must have believed that there was an issue, irrespecive of where in their workplace the sexual offence took place.

www.irishtimes.com/news/crime-and-law/courts/circuit-court/man-caught-masturbating-in-three-separate-shops-is-jailed-1.4625900

JustSpeculation · 14/04/2022 02:50

@FOJN

Monsoon have been played.

Why would you offer an apology and a free dress before you have completed an investigation?

If you have an established changing room policy then why wouldn't you outline that as part of your response to the initial complaint?

Charlie says they have just started university; are end of first year proms common?

They're going to be dealing with grifters for months.

Monsoon's tweet is textbook "dealing with customer grievance" stuff. It's the first stage in dealing with an issue. It's not an apology. You are "sorry that your customer is upset" and let's talk about it. The mistake is to do it in public on Twitter. The procedure works well when you are dealing with a customer aggrieved at the service you have given them, but is not designed for customers really after making a public point.

I feel sorry for Monsoon.

PurgatoryOfPotholes · 14/04/2022 00:09

@wishitwasaduvetday

I don't really understand the fuss about changing rooms where there are cubicles. I worked at Gap from 1998 - 2004 and it was always mixed changing rooms with curtains on the cubicles. I don't recall one complaint. So how is it an issue 20 years later?
Back when you worked there, having a Nokia 3310 was considered the height of technical sophistication because it came with four phone games and a choice of over 30 ringtones.

It certainly didn't have a camera!