[quote ScrollingLeaves]@LK1972
valadon68
To be fair, there's nothing wrong with male people wanting to try on dresses. It's regressive to say that these are women's clothes only. It's a tricky one. Could an assistant not have supervised the changing rooms (assuming there were secure cubicles for everyone)? I guess easy to say and harder to implement if they don't have the staff.
“The assistant should have kindly escorted this person and their dress to the male changing room, if one is available. Otherwise they can buy online and return if not happy, just like women now have to do if they want to try something on in M&S, due to their fucking lunacy.
If this person is allowed in, I can't use their changing rooms, they have curtains, not doors on cubicles in my local monsoon, ffs”
I don’t think there ever are male changing rooms at Monsoon. So I am not sure what the answer is.[/quote]
Most small or medium size retail outlets don't provide staff on fitting rooms entrances anymore. It was a busy period so the store may have employed someone.
Imo the shop assistant in this instance found an solution. They provide changing rooms which most customers are going to assume are single sex changing rooms. She realises the male wants to try on a item of clothing and went out of her way to assist.
She could have gone, sorry you have to buy it then pop into XYZ shop next door or bring it home to try in and we will refund it if you dont like it.
Instead she asked a customer to wait while she organised a to provide an empty fittingroom. If the customer took offence at the fact that the shop assistant took the needs all her customers into consideration that on the customer not her.
The shop apparently have not been using twitter for active customer engagements for over a year, there was no commercial benefit to try manage the complaintant through twitter. That's the bit I don't get, how did the tweet get authorised?